Saving your historic home after a fire or water loss

8/13/2022 (Permalink)

Saving and drying out wood floors is our specialty.

Our number one priority is to help our community.  Our clients have helped transform us from a small franchise to the Large Loss Response Team we are today, serving all of Deep East Texas of SERVPRO of Longview would not be here today as an industry leader in your local area without the faithful community members that have trusted us with their mitigation, restoration, and cleaning needs.

The communities we serve are full of beautiful historic homes inside and out and in a water loss situation, we have the expertise it takes to salvage as much of your home’s historical structure as we possibly can.  We especially cater to the natural hardwood floors, trim, and base as well as the plaster that was used for ceilings and walls in most of the older homes. From our hands to our specialty equipment, SERVPRO of Longview handles these materials with the utmost care and diligence for preservation. 

When catastrophe strikes anywhere in Deep East Texas you can always call SERVPRO of SERVPRO of Longview 903-238-8100. Available for emergency services 24/7365 and we are always just a phone call away!

Do you know how to spot a water leak?

8/8/2022 (Permalink)

Water spots in the ceiling

Do you know how to spot a water leak? 

You never expect a water leak in your home, but it’s good to be prepared and know what to do in case it happens! Sometimes, leaks can go undetected due to where they happen in the home (inside walls, under floor, or in your crawlspace). The following tips can help you determine if a leak is present, whether you can see it or not!

• Watch your water bill for unexpectedly high usage. High water usage could be a sign of a problem.
• Use no water for two hours. Read your water meter before and after this period. If this reading is not the same, you likely have a leak somewhere.
• Check your toilet by placing food coloring in the toilet tank. In 15 minutes or less, if the colored water is in the toilet bowl without flushing, there is probably a leak.
• Fix leaks and drips as soon as you see them.
• Use water leak alarms and automatic water shut off systems to catch leaks quickly.

In the event that you have a water leak and need mitigation, call SERVPRO of Longview! Our highly trained technicians will be happy to help get your home back to its preloss condition.  

Pet Fire Safety

8/5/2022 (Permalink)

This puppy was lost, scared, and hungry and was reunited with his family!

According to the National Fire Protection Association* (NFPA), pets or wild animals take part in starting around 750 accidental home fires per year. These accidents involve cooking equipment, fireplaces and chimneys, space heaters, lamps, bulbs, wiring, and candles.

To prevent and prepare for a possible house fire, it is important to remember your pets when thinking about your fire preparedness plan.

PREVENTING A FIRE

• Pets are curious. They may bump into, turn on, or knock over cooking equipment. Keep pets away from stoves and countertops.
• Keep pets away from candles, lamps, and space heaters.
• Always use a metal or heat-tempered glass screen on a fireplace and keep it in place.
• Keep pets away from a chimney’s outside vents. Have a “pet-free zone” of at least 3 feet (1 meter) away from the fireplace. Glass doors and screens can stay dangerously hot for several hours after the fire goes out.
• Consider battery-operated, flameless candles. They can look and smell like real candles.
• Some pets are chewers. Watch pets to make sure they don’t chew through electrical cords.

PREPARING FOR A FIRE

• Include your pet into your family emergency plan and practice taking them with you. Talk with your family members to determine who is responsible for grabbing your pets and who should grab their supplies (food, medication, photo, leashes and carriers, medical records) during an emergency to reduce scrambling and redundancy when speed and efficiency are needed.
• Put a decal in your home’s front window indicating the number and type of pets you have – Providing this information can cut down on the time responders spend searching your home in the case of a fire.
• Make sure your pet’s updated contact information is reflected on their ID collar and in the microchip database – If your pet gets lost during a fire, this will help rescuers get him or her back to you.
• Use monitored smoke detectors connected to emergency responders – Should a fire start while you are away from your home, you’ll rest assured that your pet has access to emergency response services even if no one is home to call them.
• Know your pets’ hideaways and create ways for you to access them in case of an emergency easily – It’s nice that your pet can get away if he or she wants to, but in an emergency, you need to be able to locate and extract your pet as quickly as possible.

DURING A FIRE

• Attempt to grab your pet and exit the home as quickly as possible, but leave if it takes too long to locate or secure them. You should never delay escape or endanger yourself or your family. Once responders get there, immediately inform them your pet is still inside so they can enter your home and continue looking for your pet.
• Grab leashes and carriers on your way out of the house. Outside, it may be chaotic, and that could cause your pet to try to escape to a calmer, safe area.
• Never go back inside a burning house. If you can’t find your pet, leave, open the door, and call to them repeatedly from a safe distance away. Let firefighters take over the task of locating your pet.

Why Should You Choose SERVPRO of Longview Texas?

7/4/2022 (Permalink)

When disaster strikes, call SERVPRO.

When disaster hits - whether that be a flash flood or something more along the lines of the massive Texas freeze of 2021- you should have a disaster restoration company’s number on your phone to call. However, not many companies offer a comprehensive suite of disaster restoration services. However, no matter the disaster’s size or scope, look no further than SERVPRO of Longview, Texas.

Why Choose SERVPRO of Longview, Texas?

Instead of having just one or two specialties like mold remediation and water damage restoration, SERVPRO of Longview, Texas offers a host of disaster restoration services, including commercial and residential:

• Water Damage Restoration
• Fire Damage Restoration
• Storm Damage Restoration
• Mold Remediation
• Commercial Cleaning
• Deodorization
• And many more!

SERVPRO of Longview, Texas also invests heavily in training and state-of-the-art technology and products to respond to any size disaster with expertise in a matter of hours. With 24/7 emergency service, 365 days a year, SERVPRO of Longview, Texas is just a call away from getting started on restoring your commercial or residential properties to their preloss conditions.

Why Choose SERVPRO of Longview, Texas over other restoration companies?

Here at SERVPRO of Longview, Texas, we invest heavily in hiring from our greater Nashville community to serve our neighbors and friends within the city. 

Our highly trained technicians go through extensive training, including:

• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

The Institute of Inspection Cleaning and Restoration Certification (IICRC) set the industry standards for cleaning and restoration, and our professionals study and take to heart IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Call us anytime at (903) 238-8100

Smoke and Soot Cleanup in Kilgore Texas

7/4/2022 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Kilgore Home or Business.

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Longview will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (903) 238-8100

IICRC Certified Trained Restoration Specialists can restore your Longview property.

7/4/2022 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Longview is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration, and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

SERVPRO of Longview has the training and experience you can trust. 

Building and Reconstruction Services

6/1/2022 (Permalink)

SERVPRO tarped this roof after a storm removed shingles.

When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage and boarding up to secure the building and remove water and debris.

After protecting and securing the structure, professionals at SERVPRO of Longview can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Longview can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Longview can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

• Board Up
• Carpet Repair and Installation
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• HVAC Services
• Linoleum Floor Repair
• Marble Floor Repair
• Move Out
• Painting
• Plumbing
• Portable Power
• Roof Tarp
• Roofing Services
• Scalable Resources
• Temporary Fencing
• Temporary Warehouse Space
• Tile Floor Repair
• Tree Removal

Mold Remediation Contractor License #: MRC-1443 

Call us anytime for emergency services at 903-238-8100.

COVID-19 Cleaning

5/8/2022 (Permalink)

Creating Healthy Spaces With a Higher Standard of Clean

When you see that a business has been Certified: SERVPRO^® Cleaned, you can be confident it’s been cleaned using the processes and procedures used by SERVPRO for biohazard remediation for more than 50 years.

Creating Healthy Spaces With a Higher Standard of Clean

As we continue the battle against COVID-19, it’s important to feel confident that the place where we gather is clean and safe. SERVPRO knows that we all have a new sense of what it means to be clean, and that’s why we have the Certified: SERVPRO Cleaned program. When you see our CSC shield on the door of businesses in your community, you can be sure it’s a clean environment. This defensive and proactive pathogen cleaning program goes well beyond standard janitorial cleaning practices. SERVPRO is dedicated to inspiring confidence in communities across the country with Certified: SERVPRO Cleaned. With more than 50 years of experience in viral pathogen cleaning, you can trust us to bring a higher standard of cleanliness to your local businesses. This thorough deep COVID cleaning has 3 phases- we call them the “3 C’s”: 1) Consult2) Clean3) Certify Call us today for service at 903-238-8100.

SERVPRO of Longview professionals can provide an itemized loss inventory.

7/23/2021 (Permalink)

SERVPRO franchise professionals can provide an itemized loss inventory.

SERVPRO Franchise Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Claims Inventory Service

SERVPRO franchise professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

• A Complete Electronic Job File.
  • First Notice of Loss.
  • Detailed Estimate.
  • Digital Loss Photos.
  • Scanned Forms and Paperwork.
  • All delivered by email or hard copy.
• Online Access to All Files.
  • New Assignments.
  • Pending Jobs.
  • Completed Jobs.
• Informative Reports to Improve Results
  • Job Cost Data.

• Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to franchise professionals and insurance clients at our state-of-the-art IICRC Approved Training Facility.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO Franchise Professionals can conduct an organized, efficient move-out of the affected area. A move-out has several benefits, including:

• A quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

When restoration is completed, they will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage. 

Professional Training to help make it "Like it never even happened."

7/14/2021 (Permalink)

SERVPRO of Longview is faster to any size disaster in Deep East Texas.

Since 1967, SERVPRO Industries, Inc., has been redefining the mitigation and restoration industries. In addition to training at the regional level, SERVPRO developed the National Training Center in 1992 to teach restoration and mitigation skills to Franchise Owners and insurance industry employees.

Employee Certification Training

A self-paced program designed for the franchise employee. Certification is awarded after the successful completion of course materials and an examination. Modules include:

• Crew Training
• Fire Restoration
• Water Restoration
• Carpet and Upholstery Cleaning

IICRC Training Program

SERVPRO is an approved IICRC Training School that offers year-round classes in the following categories:

• Fire Restoration
• Water Restoration
• Carpet Cleaning
• Upholstery Cleaning
• Applied Structural Drying
  (in our purpose-built ASD facility)

Continuing Education

SERVPRO offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

• Water Damage Restoration
• Fire Damage Restoration
• Understanding Mold in the Restoration Industry
• Restorative Drying for Loss Control
• Mitigation Awareness Response Seminar
  (non-credit course)

Call us today and let a SERVPRO of Longview Professional help (903) 238-8100

SERVPRO of Longview offers rebuild/re-construction services after a fire/water loss.

7/14/2021 (Permalink)

SERVPRO of Longview offers rebuild/re-construction services after a fire/water loss.

With thousands of locations across the country, SERVPRO offers professional cleaning and restoration services for homes and businesses that require mold removal or have been damaged by flooding, fires, or other disasters.

SERVPRO of Longview offers rebuild/re-construction services after a fire/water loss.

SERVPRO was founded in 1967 and is currently headquartered in Gallatin, Tennessee. Its team of professional cleanup and restoration experts can help you recover from disasters like water damage, fire, mold, and storm damage around your home. It also provides commercial restoration services for businesses and public spaces.

The SERVPRO of Longview team promises fast service after a disaster, with a customer service team that’s available 24/7. The company also works with insurance companies to process and handle claims.

SERVPRO of Longview team provides a variety of services and resources to help its customers recover from disasters and crises. Its team takes the approach of restoring or repairing what it can first, as opposed to coming in and replacing absolutely everything.

Let SERVPRO of Longview help!
Call Us Today (903) 238-8100

Corroded Pipes Can Lead To Water Loss

7/6/2021 (Permalink)

Looks likes it's time to check your home's water fittings for rust.

Staying on top of all plumbing and maintenance work in your home is quite difficult. You’re bound to miss something. The pipes installed in a home are often forgotten about for the longest time until issues begin surfacing.

Corroded pipes are more likely to crack or burst

When the pipes in a home corrode, their strength and durability are greatly affected. These pipes can no longer take on the pressure of water and are more likely to crack or even burst.

Cracked water pipes lead to leaks that can cause more damage in the home, especially if it goes unnoticed. The moisture left behind can promote the growth of mold and mildew, which leads to health effects.

Pipes bursting, on the other hand, leads to structural damage as well as damage to belongings. Flooding and water damage inside the home can take weeks to deal with.

By responding immediately, SERVPRO of Longview limits the damage caused by water, fire, mold, and storms. SERVPRO of Longview professionals are prepared with the training, experience, and equipment needed to restore homes, retail shops, education institutions, healthcare facilities, foodservice operations, and historic sites. SERVPRO of Longview redefines the unexpected to bring back comfort and productivity and to preserve treasured and vital residences, municipal landmarks, and businesses for generations to enjoy.

Call us today (903)238-8100

In need of a carpet cleaning service in Longview, Texas?

7/6/2021 (Permalink)

In need of a carpet cleaning service in Longview, Texas?

So what questions you should ask before hiring a Longview carpet cleaner?

Should I vacuum before a professional carpet cleaning?

Answer: No, SERVPRO of Longview will vacuum your home. We will thoroughly vacuum your carpeting from corner to corner prior to professional cleaning your carpeting.

What kind of cleaning process do you use?

Steam Cleaning is what we use to clean most residential carpets. This process is common and professionally referred to as hot water extraction. Though steam cleaning is our primary step in the cleaning process, we do much more than just steam cleaning. 

We also offer a range of specialized cleaning methods:

• Bonnet Cleaning: A less aggressive method for short piled carpets.
• Hot Water Extraction: A deeper cleaning method for all carpet types.
• Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
• Showcase Premier Cleaning: The most thorough cleaning method in the industry.
• Dry Cleaning: When color-fastness is an issue.

What is a typical dry time after carpet cleaning?

Answer: Typically, it takes carpeting three to four hours to dry after a professional cleaning.

Will I be able to walk on the carpeting right after cleaning?

Answer: So long as your shoes are clean, it is acceptable to walk on your carpeting after cleaning, but be sure to prevent a lot of foot traffic until it's had a chance to dry completely. 

Need Carpet or Upholstery Cleaning?
Call Today – (903) 238-8100

Leadership Longview Program

7/2/2021 (Permalink)

Leadership Longview Graduate

SERVPRO believes in giving back and participating in the community. Chamber of Commerce programs like their Leadership Program helps to promote community involvement by volunteering with non-profit agencies, attending city and government meetings, and developing business leaders to take a more active role in the community. 

SERVPRO of Longview is proud to have two Graduates from this program. They have both become more aware and more active in the Longview Community. This nine-month training program develops new leaders in the community. Participants learn about the driving forces and services in Longview while developing personal strengths and valuable skills.

The class meets monthly with City, Government, and Business Leaders in an effort to become more involved in the growth of Longview. 

Each year the class completes a community service project. They adopt a class project from applications submitted by local non-profit agencies. This project will be a positive contribution to the community and will allow class participants a chance to apply their team-building and leadership skills while they give back to the community.

#BestClassEver

Matterport -Real Estate and SERVPRO of Longview

7/2/2021 (Permalink)

SERVPRO of Longview uses the latest 3D mapping technology to provide better-documenting services for our customers.

SERVPRO of Longview uses the latest 3D mapping technology to provide better-documenting services for our customers. 

Matterport is the standard for 3D space capture. Our all-in-one platform transforms real-life spaces into immersive digital twin models. So much more than panoramic scans, Matterport empowers people to capture and connect rooms to create truly interactive 3D models of spaces.

Do you need to feature a home you're selling? Do you need to express the way the home was left the people moved out? Are you a homeowner and wish to have us film your home before a renter moves in and when the renter moves out? This is for you!! Call us at (903)238-8100, we can come out to capture a building or home for you.

SERVPRO of Longview Offers Continuing Education Classes

7/2/2021 (Permalink)

SERVPRO of Longview has Certified Continuing Education Instructors

SERVPRO offers both credit and non-credit courses for insurance agents, insurance adjusters, and Real Estate professionals. The CE courses provide you with information to better serve your customers.

These programs are designed to improve the knowledge of your staff regarding emergency mitigation. 

Here are some of the CE courses that are offered by SERVPRO

• Fire Damage Restoration

• Understanding Mold in the Restoration Industry

• Restorative Drying for Water Damage

• Mitigation Awareness Response Seminar

• Biohazard Cleanup

Since 1967, SERVPRO Industries, Inc., has been redefining the mitigation and restoration industries. In addition to training at the regional level, SERVPRO developed the National Training Center in 1992 to teach restoration and mitigation skills to Franchise Owners and insurance industry employees.

Contact us for a complete list of course offerings and class schedules (903) 238-8100.

Why SERVPRO of Longview is the Right Choice for Fire Damage Mitigation

6/2/2021 (Permalink)

The progression of damages after a structure fire can happen very quickly and be very overwhelming for a property owner.

The progression of damages after a structure fire can happen very quickly and be very overwhelming for a property owner. During the fire, the flames spread across flammable materials, damaging nearly everything in their path.  Along with the flames come soot residues and smoke odor, which spread even further than the flames, and linger long after the fire is extinguished. With extinguishing the fire often comes water, and large amounts of it, which saturates your structure and contents.  Now you have fire, smoke, and water damage! 

Where do you go from here?

Call SERVPRO of Longview for Help!

Our team has the knowledge, experience, and equipment to handle both fire/smoke and water losses of all sizes.  We offer 24/7/365 emergency response to begin the remediation process as soon as possible, reducing the total amount of damage sustained by your property.  We also work with your insurance company, to help alleviate the stress of the claims process. 

SERVPRO of Longview is an IICRC certified firm, backed by the Better Business Bureau and the Chamber of Commerce of Longview. Our highly trained technicians can help with your water or fire damage any time of day. 

SERVPRO of Longview is your locally owned and operated Clean Up & Restoration company with the backing of over 1,700 nationwide franchises.  To learn more about our service lines, schedule service, or for any questions, please give us a call at:

903-238-8100

What A SERVPRO of Longview Rebuild Can Do For You

8/14/2020 (Permalink)

Down to the studs, we've got you covered!

The damage has been contained, the restoration crew has packed up, and the house is quiet again. You make your way to the site of the damage and you are confronted with the remains of what was your home. You are grateful for the men and women of SERVPRO of Longview’s emergency response team, but who is going to put your house back together? Where do you begin? Who can you call?

When the time comes to rebuild the areas of your property damaged by water/fire/mold or any other disaster, SERVPRO of Longview can step in and save you time, money, and the headaches of taking on a construction job on your own.

What makes SERVPRO of Longview’s Reconstruction division such a wise choice is that upon completion of any restoration demolition to your property, you continue to work with the same franchise for your home or business rebuild. This not only saves you time shopping for a general contractor but assures you that you will receive the same unsurpassed customer service from start to finish that you have come to expect from the leader in disaster relief: SERVPRO of Longview. 

Call the experts of SERVPRO of Longview and watch the damage to your home disappear “Like it never even happened.”  

Take Steps to Correct the Unsanitary Conditions

7/17/2020 (Permalink)

Take the steps to avoid disaster.

Restoring your home and salvaging your property after a flood requires a lot of time and effort. This is especially true if your Longview property has been affected by black water or sewage. When this is the case, you'll want to take steps to correct the unsanitary conditions, avoiding mold growth by disinfecting any areas that were contaminated. 

1. Keep Everyone Safe

The very first step in this process is to establish safety for anyone who participates in the cleanup. Your efforts to maintain safety should include the following:

• Shut off the electricity to the flooded spaces.
• Do not operate electrical equipment in flooded areas.
• Use protection for your eyes, mouth, and hands.
• Assess the type of flood water in the home.
• Don't attempt to work in black water (anything contaminated by sewage).

Once you have taken the above steps, you can continue to clean up your home.

2. Take Pictures and Write Descriptions

Your next step for recovering from flooding is to document the damage. Take a lot of pictures of the rooms in your home and all of the damage, both inside and outside. This information will help you work with your insurance company. 

3. Prevent Further Water Damage

Next, focus on repairs in places where water could still get into your home. For example, cover broken windows or complete repairs on damaged roofing.

4. Act Fast To Dry Out Your Home

One of the most important steps to safeguard against mold growth is to circulate air through the home, making sure you can dry out every corner and hard-to-reach area. If the weather is appropriate, open windows, and if it's safe to use electricity, start fans.

5. Contact Professionals

Sewage loss carries serious risks associated with the rising flood water. The contaminants in sewage may include E. coli and cryptosporidiosis. After flooding, put a stop to further contamination with the help of trained flood remediation professionals. 

After a flood, you need to move quickly to clean up your home and prevent mold growth. Ensure the property is safe, then take steps to sanitize and restore the home with the help of trained professionals. 

Laundry Room Safety

7/10/2020 (Permalink)

When you’re thinking about household fire hazards, you probably think about your kitchen, fire place, or electrical system. But do you ever think about your laundry room? According to U.S. Fire Administration, home dryer fires cause $35 million in property loss.

The most common reason for these fires by far is dirty or congested dryer vents and ducts. To reduce the risk of these fires happening, hire a professional cleaning and restoration company like SERVPRO® to clean your ducts when you notice your clothes are taking longer than normal to dry.

Other safety tips for your dryer from the National Fire Protection Agency include 

• Cleaning the lint filter before and after each load. Purchase a vent brush (it’s like a giant bottle brush) to use between professional cleanings.
• Making sure the outdoor vent flap will open and is not blocked by a bird’s nest or other potential obstacles
• Keep your laundry room tidy. Don’t leave laundry or old lint near the machine where they could be ignited by an overheating machine.
• Never run the dryer while you’re sleeping or away from home. 

For more information on cleaning dryer vents contact SERVPRO of Longview at 903-283-8100. We are always here to help!

Essential Ways to Prevent a Sewage Backup

7/8/2020 (Permalink)

Only things that disintegrate should be flushed!

A sewage backup is something that no East Texas homeowner wants to experience. Not only can this water be difficult to clean up, but it can also cause lasting damage to your property. While it is possible to repair the damage, it is best to prevent it from occurring in the first place. The following are a few ways that you can do that.

1. Dispose of Items Properly
There are only a select few items that are designed to be flushed down your toilet or poured down your kitchen sink. Disposing of other things in this way can cause a backup. Make sure you are not flushing napkins, paper towels, or other products that do not disintegrate quickly. You should also refrain from pouring grease or food down the drain.

2. Remove Plant Roots
Plants can be drawn to the moisture in your pipes and begin growing their roots there. This can make it difficult for the water to drain, resulting in flooding in your yard or in your home. Check for overgrown roots and remove these when necessary.

3. Unclog Your Drains
If there is nothing on the outside affecting your pipes, then you might simply have a clog. If you cannot identify the source of your backup, this is likely the case. Use chemical cleaners or a plumbing snake to remove anything that may be blocking the pipes.

4. Maintain Pipes Regularly
Storm damage, plants, and aging can result in your pipes not performing as well as they should. If your pipes are broken or blocked, water will not be able to move through them efficiently. In some cases, repairs can be done, but your pipes may need to be replaced depending on their type and age as well as the severity of the damage.
If clogged or broken pipes result in water overflowing into your bathroom or kitchen, you may need to have sewer cleaning done by a professional. A cleanup and restoration company can remove water and can make repairs to return your home to its previous condition.

Mold in your crawlspace in Longview, TX

7/8/2020 (Permalink)

The last place you suspect can be filled with mold.

Many people don't often think about the spaces under their homes in Longview, TX. However, just because you may not think about the spaces under your home doesn't mean problems may not occur there. As a homeowner, it can be wise to know what common issues, such as mold growth, could be affecting your home's crawlspace.

1. The Areas Under Homes Are Frequently the First to Acquire Water or Mold Damage

When flooding occurs, areas closest to the ground are most likely to sustain damage first. As a result, mold growth is likely to appear in areas under your home. However, other issues can also encourage mold growth under your home. Rain spouts that aren't diverted in a direction away from your home can cause water to build up under your house, and pipe leaks are another common cause of damage.

2. The Damage May Go Unnoticed

Many homeowners avoid going under their homes when possible, and since your crawlspace is not easily visible, the area may sustain damage without you noticing. Though you are likely to notice if a flood has affected the structure of your house, a slow pipe leak can result in equal amounts of damage. Keeping track of your water bills and looking out for unexplained increases in cost can help you to notice a leak before it's too late.

3. Media Blasting Can Be Beneficial

If the underside of your home has been affected by mold, restoration and sanitation can be difficult. However, mold remediation experts often use a method known as media blasting when removing mold from small spaces underneath houses. As the name suggests, media blasting entails blasting baking soda onto moldy surfaces. Then, specialized vacuums help to contain any remaining mold spores.

It's often useful to know about issues that could affect your home's crawlspace, as well as solutions that can fix common problems. Knowing that areas under your home are prone to damage, that problems can often go unnoticed and the benefits of media blasting can help you better prepare for any potential issues under your home.

PRODUCT SPOTLIGHT: #114 SERVPRO Odor and Stain Remover

6/25/2020 (Permalink)

#114 SERVPRO Odor and Stain Remover.

SERVPRO of Longview is called to many situations, oftentimes requiring very specific cleaning products to properly mitigate a job.

Fortunately, SERVPRO has its own manufacturing plant for cleaning products, SERVPRO Professional Cleaning Products (SPCP,) which manufacturers all in-house cleaning products for all franchises throughout the United States. One cleaning agent that we use quite often is #114 SERVPRO Odor and Stain Remover.

SERVPRO of Longview is called to many jobs were urine or biomaterial that has infiltrated a home or commercial business. Using #114 SERVPRO Odor and Stain Remover, our technicians are able to eliminate odors and stains that may have been caused by urine, feces, vomit, spilled food, skunk, perspiration or other organic material.

If you need our services or would like to learn more about the wide array of the SERVPRO products we use in-house, feel free to contact SERVPRO in Longview at 903-283-8100.

Faster to any sized Storm!

6/9/2020 (Permalink)

SERVPRO of Longview Professionals understand that no damage is too small when it comes to your home.

Your home is truly a reflection of you, your tastes and your personality. Suffering damages to your home can feel like a part of you has been damaged as well. We recognize a loss can make you feel vulnerable, invaded or robbed of part of your life. Your loss is unique – in how it started, the emotions experienced and the extent of the damage

When damage affects your home, you want it to be restored to preloss condition. You cannot afford to let the marketability of your home be affected. That is why SERVPRO® Franchise Professionals have professionally restored property for over 39 years.

SERVPRO® is the trusted choice for hundreds of insurance companies nationwide, because they know SERVPRO® Franchise Professionals have the experience to do the job right.

• Recognized Industry Leader in Fire and Water Cleanup and Restoration
• SERVPRO® Franchise Professionals Serving America Since 1967
• Over 1,800 Locations Nationwide
• IICRC* Approved School for 5 Cleaning and Restoration Categories:
• Fire
• Water
• Carpet
• Upholstery
• ASD (Applied Structural Drying)

Please do not hesitate to contact SERVPRO of Longview for any of your water, fire or cleaning restoration needs. We are a full-service franchise – we work to dry out your home and restore it to its previous condition. Contact us at 903-238-8100 to inquire about our services.

7 Reasons to call a SERVPRO

6/9/2020 (Permalink)

Disasters can strike at any time in any location. Being prepared and knowing who to call can save your home or business time and money.

Here are the 7 Reasons to call a SERVPRO of Longview Franchise Professional:

1. 24 Hour Emergency Response: SERVPRO® Franchise Professionals work to exceed customer expectations. We respond to emergency losses 24 hours a day, 7 days a week.

2. Communication: SERVPRO® Franchise Professionals keep you informed from start to finish.

3. Reduce Recovery Time: SERVPRO® Franchise Professionals help you minimize interruption. 

4. Lower Recovery Costs: The SERVPRO® System helps you save money.Home Emergency Kit:

5. SERVPRO® Franchise Professionals help you plan before disaster strikes.

6. Full Line of Services: SERVPRO® Franchise Professionals help to solve your cleanup needs.

7. A Leader in Storm Response: Help when you need it the most.

Call SERVPRO of Longview at 903-238-8100 today to get help with all your restoration needs. We specialize in water, fire, mold & bio-hazard cleanup.

When you call SERVPRO, what you should expect?

6/8/2020 (Permalink)

We Answer the Phone Ready to Help
Call SERVPRO of Longview Today

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Longview has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information including your phone number and email address
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?
• Is there standing water (if applicable)?
• What year was the home or business built?

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Call us 24/7, 365 at 903-238-8100.

We Are Cleaning Experts: COVID-19 and SERVPRO

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Longview at (903) 283-8100.

SERVPRO of Longview is faster to any sized storm

3/10/2020 (Permalink)

SERVPRO of Longview Professionals understand that no damage is too small when it comes to your home.

SERVPRO of Longview Professionals understand that no damage is too small when it comes to your home.

Your home is truly a reflection of you, your tastes and your personality. Suffering damages to your home can feel like a part of you has been damaged as well. We recognize a loss can make you feel vulnerable, invaded or robbed of part of your life. Your loss is unique – in how it started, the emotions experienced and the extent of the damage

When damage affects your home, you want it to be restored to preloss condition. You cannot afford to let the marketability of your home be affected. That is why SERVPRO® Franchise Professionals have professionally restored property for over 39 years.

SERVPRO® is the trusted choice for hundreds of insurance companies nationwide, because they know SERVPRO® Franchise Professionals have the experience to do the job right.

• Recognized Industry Leader in Fire and Water Cleanup and Restoration
• SERVPRO® Franchise Professionals Serving America Since 1967
• Over 1,800 Locations Nationwide
• IICRC* Approved School for 5 Cleaning and Restoration Categories:
• Fire
• Water
• Carpet
• Upholstery
• ASD (Applied Structural Drying)

Please do not hesitate to contact SERVPRO of Longview for any of your water, fire or cleaning restoration needs. We are a full-service franchise – we work to dry out your home and restore it to its previous condition. Contact us at 903-238-8100 to inquire about our services.

Fire, Smoke, Water, And Mold Damage Restoration in Longview, Tx

10/18/2019 (Permalink)

One of the most profound losses that business people and homeowners experience are mainly caused by fire, water, mold or smoke damages.

One of the most profound losses that business people and homeowners experience are mainly caused by fire, water, mold or smoke damages. Witnessing your home and precious belongings being consumed by water or fire can be traumatizing. The only reassurance you can have after such a disastrous loss is obtained from having a clear support and guidance in rescuing as much property as possible.

In the indoor environment, water is the only long-term most catastrophic material. Structures and other personal properties can deteriorate rapidly as a result of too much flooding or moisture.

We have successfully restored much water, fire and smoke damaged structures in Longview, Tx.

We have a wide variety of residential and commercial services to our clients. Over the years, our company has grown all over the New York community as a result of the exemplary services that we provide. We have a team of certified and fully trained professionals who are ready to respond to all emergencies at any given time.

Our company can tackle any disaster since we have all the necessary equipment for fire, smoke, and water mitigation.

Some of the services that we provide are as follows,

• Fire damage restoration

• Restoration of water damage

• Restoration of storm destruction

• Mold damage restoration and others.

As a leading restoration firm, we are capable of handling it all; from damage restoration, to water removal, to the cleanup of fire damage.

If not handled carefully and immediately, natural disasters can cause extensive destruction to your property. That's why you need a company that is fully equipped and experienced to restore your property to its initial condition. SERVPRO of Longview is the company you need for quick mitigation of any form of natural disaster.

Our team of emergency support is on standby 24/7, so you shouldn't hesitate to give us a call night or day.

5 Steps for Avoiding Mold and Sewage Contamination After Flooding

8/15/2019 (Permalink)

After a water loss, you need to move quickly to clean up your home and prevent mold growth.

Take Steps to Correct the Unsanitary Conditions

Restoring your home and salvaging your property after a flood requires a lot of time and effort. This is especially true if your Longview property has been affected by black water or sewage. When this is the case, you'll want to take steps to correct the unsanitary conditions, avoiding mold growth by disinfecting any areas that were contaminated. 

1. Keep Everyone Safe

The very first step in this process is to establish safety for anyone who participates in the cleanup. Your efforts to maintain safety should include the following:

• Shut off the electricity to the flooded spaces.
• Do not operate electrical equipment in flooded areas.
• Use protection for your eyes, mouth, and hands.
• Assess the type of flood water in the home.
• Don't attempt to work in black water (anything contaminated by sewage).

Once you have taken the above steps, you can continue to clean up your home.

2. Take Pictures and Write Descriptions

Your next step for recovering from flooding is to document the damage. Take a lot of pictures of the rooms in your home and all of the damage, both inside and outside. This information will help you work with your insurance company. 

3. Prevent Further Water Damage

Next, focus on repairs in places where water could still get into your home. For example, cover broken windows or complete repairs on damaged roofing.

4. Act Fast To Dry Out Your Home

One of the most important steps to safeguard against mold growth is to circulate air through the home, making sure you can dry out every corner and hard-to-reach area. If the weather is appropriate, open windows, and if it's safe to use electricity, start fans.

5. Contact Professionals

Sewage loss carries serious risks associated with the rising flood water. The contaminants in sewage may include E. coli and cryptosporidiosis. After flooding, put a stop to further contamination with the help of trained flood remediation professionals. 

After a flood, you need to move quickly to clean up your home and prevent mold growth. Ensure the property is safe, then take steps to sanitize and restore the home with the help of trained professionals. 

3 Services SERVPRO of Longview Provides After Storms

8/14/2019 (Permalink)

3 Services SERVPRO Provides

Demand for damage mitigation and restoration services spikes after a severe storm in Longview, Texas. Insurance agents and adjusters need to be able to rely on a local mitigation and restoration company to provide timely storm response services. Here are three services that make a local SERVPRO franchise the right choice for storm restoration.

1. Disaster Response

No matter how many properties are affected by a storm, a Disaster Response Team can arrive on each location within a matter of hours. Independent mitigation and restoration services are more likely to be backlogged than a national corporation that can dispatch employees and equipment from nearby franchises to areas that have experienced large losses.

2. Mitigation and Cleanup

The initial stage of storm response involves mitigating damage. In the case of structural damage, this may involve boarding up broken windows or breaches in a building envelope or tarping over a damaged roof. Standing water resulting from flood damage should be extracted as soon as possible. A full-service company can ensure that these initial measures contribute toward complete storm restoration.

3. All-In-One Restoration

A company that offers mitigation and restoration services can reduce the workload on insurance agents and adjusters while simplifying the claim process for property owners. Relying on a one-stop shop may make miscommunication less likely, prevent scheduling conflicts and allow for a faster and more thorough restoration job. Depending on a single service also means that the initial estimate is likely to be more accurate.

These storm restoration services set SERVPRO franchises apart from independent companies. The business model means that each location has the backing of a national corporation and the ability to call on nearby locations for additional personnel and equipment. A single estimate from a service that can clean up damage and rebuild a commercial property can also be more convenient for insurance agents, adjusters, and clients. 

What to expect when you call SERVPRO Longview

6/26/2019 (Permalink)

We Answer the Phone Ready to Help
Call SERVPRO of Longview Today

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Longview has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information including your phone number and email address
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?
• Is there standing water (if applicable)?
• What year was the home or business built?

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Call us 24/7, 365 at 903-238-8100.

Why should you call SERVPRO of Longview?

6/21/2019 (Permalink)

Call the Professionals!

7 Reasons to call a SERVPRO® Franchise Professional:

24 Hour Emergency Response: SERVPRO® Franchise Professionals work to exceed customer expectations. We respond to emergency losses 24 hours a day, 7 days a week.

Communication: SERVPRO® Franchise Professionals keep you informed from start to finish.

Reduce Recovery Time: SERVPRO® Franchise Professionals help you minimize interruption. 

Lower Recovery Costs: The SERVPRO® System helps you save money.Home Emergency Kit:

SERVPRO® Franchise Professionals help you plan before disaster strikes.

Full Line of Services: SERVPRO® Franchise Professionals help to solve your cleanup needs.

A Leader in Storm Response: Help when you need it the most.

Call SERVPRO of Longview at 903-238-8100 today to get help with all your restoration needs. We specialize in water, fire, mold & bio-hazard cleanup.

SERVPRO of Longview is faster to any sized storm

6/20/2019 (Permalink)

SERVPRO of Longview Professionals understand that no damage is too small when it comes to your home.

Your home is truly a reflection of you, your tastes and your personality. Suffering damages to your home can feel like a part of you has been damaged as well. We recognize a loss can make you feel vulnerable, invaded or robbed of part of your life. Your loss is unique – in how it started, the emotions experienced and the extent of the damage

When damage affects your home, you want it to be restored to preloss condition. You cannot afford to let the marketability of your home be affected. That is why SERVPRO® Franchise Professionals have professionally restored property for over 39 years.

SERVPRO® is the trusted choice for hundreds of insurance companies nationwide, because they know SERVPRO® Franchise Professionals have the experience to do the job right.

• Recognized Industry Leader in Fire and Water Cleanup and Restoration
• SERVPRO® Franchise Professionals Serving America Since 1967
• Over 1,800 Locations Nationwide
• IICRC* Approved School for 5 Cleaning and Restoration Categories:
• Fire
• Water
• Carpet
• Upholstery
• ASD (Applied Structural Drying)

Please do not hesitate to contact SERVPRO of Longview for any of your water, fire or cleaning restoration needs. We are a full-service franchise – we work to dry out your home and restore it to its previous condition. Contact us at 903-238-8100 to inquire about our services.

Our Highly Trained Restoration Specialists can restore your Longview Home

3/28/2019 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Longview is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew!