Do you need 3D documentation after a fire or water loss?

6/1/2023 (Permalink)

SERVPRO technician uses Docusketch 3D processing to document a fire loss project.

Do you need 3D documentation after a fire or water loss? Docusketch is just one of the platforms we utilize to correctly and accurately document the claim process. 

We can provide the customer, insurance company, or property manager with a complete 3D scan of the loss. This is helpful to document the entire project and to compare every detail during the process – from our first visit on-site to the completion of the restoration process.

Our customers and business partners enjoy the convenience of the virtual experience, especially when travel is not an option. This often saves time and energy from not making multiple trips to the job site to see if anything was missed. 

Your local SERVPRO of Lufkin/S. Nacogdoches County and SERVPRO of Longview can help manage your loss and make it "Like It Never Even Happened." 

Commercial Cleaning and Reconstruction Services

9/1/2022 (Permalink)

SERVPRO of Longview can help your business with cleaning and reconstruction projects.

When most people hear “SERVPRO” they think of water and fire restoration but we actually provide many other services like commercial cleaning and duct cleaning!

While most offices do a pretty good job at keeping their office clean, the everyday wear and tear will gradually build up. When it gets too much for your regular janitor to handle, call in SERVPRO! We do a fantastic job at removing odors, deep cleaning of carpets, flooring and much more. Every member of our crew is trained specifically to be able to handle a commercial cleaning job of any size.

Our cleaning services include:

• Air ducts and HVAC - Drapes and Blinds
• Biohazard Cleanup - Odor Removal
• Carpet and Upholstery -Sewage
• Ceilings, Floors, and Walls - Trauma and Crime Scene
• Vandalism

Building and Reconstruction Services

When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris.

After protecting and securing the structure, professionals at SERVPRO of Longview can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Longview can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Longview can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

• Board Up
• Carpet Repair and Installation
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• HVAC Services
• Linoleum Floor Repair
• Marble Floor Repair
• Move Out
• Painting
• Plumbing
• Portable Power
• Roof Tarp
• Roofing Services
• Scalable Resources
• Temporary Fencing
• Temporary Warehouse Space
• Tile Floor Repair
• Tree Removal

Water Damage Repair and Restoration

8/22/2022 (Permalink)

This warehouse suffered a major water loss over the long holiday weekend.

• • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated
  • Advanced Water Inspection, Extraction, and Drying Equipment

  Throughout the past century, Longview homes and business owners have faced floods, forest fires, tornadoes and hurricanes. When catastrophe strikes, picking up the pieces, getting things back in order and cleaning up what is left behind can be an overwhelming task. SERVPRO of Longview's disaster recovery team has served the Longview area and stands ready — 24 hours a day, 7 days a week — for whatever happens. By responding immediately, SERVPRO of Longview limits the damage caused by water, fire, mold and storms. SERVPRO of Longview professionals are prepared with the training, experience, and equipment needed to restore homes, retail shops, education institutions, healthcare facilities, food service operations and historic sites. SERVPRO of Longview redefines the unexpected to bring back comfort and productivity, and to preserve treasured and vital residences, municipal landmarks and businesses for generations to enjoy.

  
  
  

  Have Water or Flood Damage?
  Call Us Today – (903) 238-8100

Fire Damage Emergency Tips

8/22/2022 (Permalink)

SERVPRO was called to mitigate this dorm room from fire, smoke and water damage.

What you can do until help arrives

The steps you take immediately after a fire, especially within the first 24 hours, can determine whether or not you successfully restore your property and belongings. Your actions also have an impact on your health and safety, as there are many hazards to be aware of during the cleanup and restoration. The smoke and soot left behind after a fire can be extremely hazardous and even cost lives. In fact, smoke inhalation is the leading cause of death amongst fire victims. Soot inhalation can cause severe illness or death as well. Your first priority is to have a qualified fire damage restoration specialist come right away to assess the damage and ensure that the proper steps are taken as quickly as possible.

Have Smoke or Fire Damage? Call (903) 238-8100

What To Do After A Fire

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Commercial Building Services

8/22/2022 (Permalink)

SERVPRO was called out to extract hundreds of gallons of water during heavy rain storms after roof drains failed.

With over 40 vehicles in our local fleet, SERVPRO of Longview can be just about anywhere in East Texas in a quick hour! Getting to your loss sight quickly is just the beginning. Rest assured we will have the right equipment and trained staff to handle your loss no matter the size. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Certifications

• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• ECTP - Employee Certification Training Program
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• RRRP - Lead-Based Paint Activities and Renovation
• WRT - Water Damage Restoration Technician

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Have Questions? Call Today – (903) 238-8100

Commercial Building Restoration Services

We are available 24 hours a day to get your Longview business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Storm Damage Cleanup
• Disaster Recovery Team

Commercial Cleaning Checklist

8/14/2022 (Permalink)

SERVPRO has the right equipment and training for your commercial needs.

As a business you must run as efficiently as possible. This is important to make money and not be wasteful while doing it. To do that your work area must be clean at all times! Here are a few pointers on where to clean at your building. 

• Dust all areas routinely 
• Vacuum floors and other upholstery 
• Clean out vents and change air filters
• Spray glass surfaces with glass cleaner and wipe down
• Disinfect door knobs and other commonly touched surfaces
• Polish hardwood floors
• Take out all trash!

If you do this, it will help your business run more smoothly. Organization is very important to any business. If you need any help with cleaning SERVPRO of Longview is just a phone call away at 903-238-8100. 

How Do Fire Sprinklers Work

8/13/2022 (Permalink)

Sprinkler Systems are among the most useful tools in your firefighting arsenal.

Sprinkler Systems are among the most useful tools in your firefighting arsenal. Today’s systems have been shown to reduce deaths and property loss by more than 65 percent.

For this reason, you certainly want fire sprinklers on your commercial property! But how do fire sprinklers work?

Step 1: Fire Sprinklers Detect Heat

Contrary to popular belief, fire sprinklers are not triggered by smoke. It’s an easy mistake to make since heat is carried upward with smoke from a fire. But if smoke was the trigger, simply burning your toast in the office kitchen could be enough to drench the kitchen with water from a fire sprinkler head.

Fire sprinklers work because high heat triggers the sprinkler system. When a blaze ignites, the air directly above it heats rapidly. This hot air rises and spreads along the ceiling. When the air is hot enough and reaches a sprinkler head, it triggers a chain reaction.

Most sprinkler heads feature a glass bulb filled with a glycerin-based liquid. This liquid expands when it comes in contact with air heated to between 135 and 165 degrees. When the liquid expands, it shatters its glass confines and the sprinkler head activates.

Step 2: Fire Sprinklers Douse The Fire

Each sprinkler head is attached to a pipe that connects to a reliable water source outside the building. When heat activates a sprinkler head, a valve opens, allowing pressurized water from the pipe system to flow out.

It’s important for water in a fire sprinkler system to be pressurized. This allows the water to spray outward in an arc to more thoroughly douse the fire and prevent it from reigniting.

Step 3: Fire Sprinklers Minimize Water Damage

In movies, sprinkler systems operate misleadingly, leading many people to believe a fallacy that all the sprinklers in a system are tied together and when one is triggered by heat, they all activate.

If this was the case, putting out a fire would simply be trading fire damage for water damage, and it’s not how fire sprinklers work.

Fortunately, sprinkler heads function individually. Most of the time, fires can be completely extinguished after just one or two sprinklers activate. This allows water damage to be confined to the small area where the fire started. Plus, since fire sprinklers douse fires with about six times less water than a fire hose, their quick action is less damaging to your property than a visit from the fire department.

It is best to have your sprinkler system on regularly scheduled maintenance and keep their contact information available for your entire staff in case of emergencies.

Saving your historic home after a fire or water loss

8/13/2022 (Permalink)

Saving and drying out wood floors is our specialty.

Our number one priority is to help our community.  Our clients have helped transform us from a small franchise to the Large Loss Response Team we are today, serving all of Deep East Texas of SERVPRO of Longview would not be here today as an industry leader in your local area without the faithful community members that have trusted us with their mitigation, restoration, and cleaning needs.

The communities we serve are full of beautiful historic homes inside and out and in a water loss situation, we have the expertise it takes to salvage as much of your home’s historical structure as we possibly can.  We especially cater to the natural hardwood floors, trim, and base as well as the plaster that was used for ceilings and walls in most of the older homes. From our hands to our specialty equipment, SERVPRO of Longview handles these materials with the utmost care and diligence for preservation. 

When catastrophe strikes anywhere in Deep East Texas you can always call SERVPRO of SERVPRO of Longview 903-238-8100. Available for emergency services 24/7365 and we are always just a phone call away!

A Fire Damage Needs a Meticulous Clean

8/9/2022 (Permalink)

SERVPRO of Longview can assist you with your home or business after fire - smoke - soot damage.

The dangers of fire damage can last much longer than the initial fire blaze. Two of the most toxic types of damage are the fire itself and the resulting smoke damage. Smoke and soot can damage a home by permeating through the walls, upholstery, ceiling, insulation, air conditioning vents, and other hard-to-clean places.

 
This is why it is important to understand that fire damage in East Texas homes can present itself in many ways. Depending on the type of fire that attacks your home, not only are the apparent soot, ash, and fire damage unsightly but possible structure damage and future contamination are possible.
 
Never Have Your Fire Damage Overlooked Again
For example, depending on where a fire burns in a structure, it can affect support beams, load-bearing walls, and it can wreak havoc on wiring and insulation. Even if your fire emergency seemed localized to a particular area in the house, remember, the attic must be checked for damage as well.
 
SERVPRO of Longview uses our advanced cleanup methods and detection tools to check from closet to closet, room to room, and floor to ceiling, to detect all fire and post-fire damages. We know where to check to make sure your HVAC system will not spread smoke and toxins after a fire. We will make sure that your insulation is intact and that the structure of your home is safe. If we detect any need for replacement and restoration, we provide a range of services, including building services, that can take care of any fire and water damage and debris.
 
Because secondary fire damage, such as water use from firefighting efforts can also be an issue, our specialists pay much attention to a full, detailed analysis of your home’s damage before making a plan of action and beginning cleanup and restoration.
 
Contamination is not always seen by the untrained eye. It can be hidden in places such as your HVAC (air conditioning and heating) systems. SERVPRO of Longview inspects the home from attic to basement, to ensure that all vents and air circulating systems are completely clean. If you were to neglect this part of fire damage cleanup, there is always the possibility of blowing toxic dust, ash, and soot, even on the microscopic level, into your cleaned home, effectively re-contaminating it and exposing residents to its dangers.

Our 24/7 Emergency Service line is at your disposal. Contact SERVPRO of Longview anytime at (903) 238-8100 for a quick response to your fire emergency, or to ask questions.

Do you know how to spot a water leak?

8/8/2022 (Permalink)

Water spots in the ceiling

Do you know how to spot a water leak? 

You never expect a water leak in your home, but it’s good to be prepared and know what to do in case it happens! Sometimes, leaks can go undetected due to where they happen in the home (inside walls, under floor, or in your crawlspace). The following tips can help you determine if a leak is present, whether you can see it or not!

• Watch your water bill for unexpectedly high usage. High water usage could be a sign of a problem.
• Use no water for two hours. Read your water meter before and after this period. If this reading is not the same, you likely have a leak somewhere.
• Check your toilet by placing food coloring in the toilet tank. In 15 minutes or less, if the colored water is in the toilet bowl without flushing, there is probably a leak.
• Fix leaks and drips as soon as you see them.
• Use water leak alarms and automatic water shut off systems to catch leaks quickly.

In the event that you have a water leak and need mitigation, call SERVPRO of Longview! Our highly trained technicians will be happy to help get your home back to its preloss condition.  

Stay safe while using generators

8/8/2022 (Permalink)

This huge tree and home was a casualty of high storm winds

We want to make sure you are safe during the next storm power outage

If you have a generator on hand for power outages during severe weather, follow the safety tips below from American Red Cross:

• Never use a generator, grill, camp stove, or other gasoline, propane, natural gas, or charcoal-burning devices inside a home, garage, basement, crawl space, or any partially enclosed area.
• To avoid electrocution, keep the generator dry and do not use in rain or wet Operate it on a dry surface under an open canopy-like structure, such as under a tarp help up on poles. Do not touch the generator with wet hands.
• Opening doors and windows or using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can’t be seen or smelled, it can rapidly lead to full incapacitation and death. Even if you cannot smell exhaust fumes, you may still be exposed to CO. If you start to feel sick, dizzy, or weak while using a generator, get to fresh air immediately.
• Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warning of accumulating carbon monoxide.

If your home or business is damaged due to a storm, call SERVPRO of Longview! We have the training, tools, and equipment to make it “Like it never even happened.” 903-238-8100

The Science of Drying Your Longview Property

8/8/2022 (Permalink)

SERVPRO uses drying equipment and moisture meters to verify moisture content.

Do you know the science SERVPRO of Longview County uses to dry out your home or business?

Did you know there is actually a science behind the process of drying? The knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Longview Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chance of any secondary damages. If your business suffers from water damage, your local SERVPRO professionals will:

• Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
• Measure how much moisture is in wet materials and monitor whether those materials are drying
• Speed up Mother Nature by using professional drying equipment.

What exactly does “speed up Mother Nature” mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material- but only if the air is, indeed, drier. The only problem is, that nature often takes too long, and secondary damages may occur while the building is drying out. For this reason, the professionals at SERVPRO have been trained to use top-of-the-line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO of Longview also has state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

The bottom line? Your local SERVPRO of Longview has the training and equipment to help make it “Like it never even happened.” Call us today at 903-238-8100.

Pet Fire Safety

8/5/2022 (Permalink)

This puppy was lost, scared, and hungry and was reunited with his family!

According to the National Fire Protection Association* (NFPA), pets or wild animals take part in starting around 750 accidental home fires per year. These accidents involve cooking equipment, fireplaces and chimneys, space heaters, lamps, bulbs, wiring, and candles.

To prevent and prepare for a possible house fire, it is important to remember your pets when thinking about your fire preparedness plan.

PREVENTING A FIRE

• Pets are curious. They may bump into, turn on, or knock over cooking equipment. Keep pets away from stoves and countertops.
• Keep pets away from candles, lamps, and space heaters.
• Always use a metal or heat-tempered glass screen on a fireplace and keep it in place.
• Keep pets away from a chimney’s outside vents. Have a “pet-free zone” of at least 3 feet (1 meter) away from the fireplace. Glass doors and screens can stay dangerously hot for several hours after the fire goes out.
• Consider battery-operated, flameless candles. They can look and smell like real candles.
• Some pets are chewers. Watch pets to make sure they don’t chew through electrical cords.

PREPARING FOR A FIRE

• Include your pet into your family emergency plan and practice taking them with you. Talk with your family members to determine who is responsible for grabbing your pets and who should grab their supplies (food, medication, photo, leashes and carriers, medical records) during an emergency to reduce scrambling and redundancy when speed and efficiency are needed.
• Put a decal in your home’s front window indicating the number and type of pets you have – Providing this information can cut down on the time responders spend searching your home in the case of a fire.
• Make sure your pet’s updated contact information is reflected on their ID collar and in the microchip database – If your pet gets lost during a fire, this will help rescuers get him or her back to you.
• Use monitored smoke detectors connected to emergency responders – Should a fire start while you are away from your home, you’ll rest assured that your pet has access to emergency response services even if no one is home to call them.
• Know your pets’ hideaways and create ways for you to access them in case of an emergency easily – It’s nice that your pet can get away if he or she wants to, but in an emergency, you need to be able to locate and extract your pet as quickly as possible.

DURING A FIRE

• Attempt to grab your pet and exit the home as quickly as possible, but leave if it takes too long to locate or secure them. You should never delay escape or endanger yourself or your family. Once responders get there, immediately inform them your pet is still inside so they can enter your home and continue looking for your pet.
• Grab leashes and carriers on your way out of the house. Outside, it may be chaotic, and that could cause your pet to try to escape to a calmer, safe area.
• Never go back inside a burning house. If you can’t find your pet, leave, open the door, and call to them repeatedly from a safe distance away. Let firefighters take over the task of locating your pet.

Anytime is a good time for a deep residential cleaning, especially after a storm.

8/5/2022 (Permalink)

Professional residential and commercial cleaning is provided by SERVPRO of Longview.

Ceilings and Walls

Ceiling and wall cleaning should be part of the cleaning maintenance of your home or business. You should also clean the walls before painting so that the primer and paint can adhere properly. Whether you are preparing to paint or just looking for professional cleaning, SERVPRO of Lufkin/S. Nacogdoches County can help.

Ceilings and walls are exposed to dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your property.

Using SERVPRO’s time-tested and industry-approved steps, along with our proprietary cleaning products and methods, we strive to restore your ceilings and walls without the need to repaint or refinish and to help the entire property smell fresh.

Hard Floors

Hard flooring, like hardwood and tile, is often used in today’s homes and commercial properties. At first glance, hard flooring appears to be easy to clean, maintain, and restore. However, these materials tend to have soil accumulate over time, and eventually, you’ll need professional cleaning to remove this buildup.

We have specialized training in time-tested and industry-approved cleaning methods. Also, our proprietary cleaning system allows our Professionals to properly clean and restore your floor’s original beauty.

Need Professional Cleaning? Call Today 903-238-8100

Faster to your Gregg County Storm Damage Event

8/5/2022 (Permalink)

SERVPRO of Longview provides 24-hour fire and water damage restoration service in East Texas

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Lufkin/S. Nacogdoches County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage are very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Lufkin/S. Nacogdoches County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1-24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• The paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

If You Need Help, Call Us Today – (903) 238-8100.

How to Protect Your Home During Summer Storm Season

7/4/2022 (Permalink)

In the end, preparation and a calm head are hugely important. Stay safe!

Summer may lead you to think of family vacations, school breaks, and sunshine but the season is about something else for many people – storms. Thunderstorms are a part of the American summer but they are also a dangerous part. Lightning results in 55 – 60 deaths and 300 injuries every year. Extreme weather can be harmful to both yourself and your home. So make sure to stay on top of all storm safety tips to stay afloat.

Beware of Lightning

If you’re outside and ever feel “tingly hair” or hear a buzzing sound, this means lightning is imminent. The safest thing to do here is crouch down on the balls of your feet making sure your shoes touch with your head down and ears covered. This will reduce the risk of you being hit and will minimize injury if the worst happens.

Although this will help protect you, you are still at high risk. Once the sensation passes, go inside as soon as you can. You are still in danger so do not go out unnecessarily and rely on this method to stay safe.

Failure to Prepare is Preparing to Fail

It’s essential to implement all storm safety tips before a storm arrives. You should always take notice of your local emergency warning system. This will advise you about any upcoming storms as well as their severity.

No matter how safe you think your home is, you will need to evacuate immediately if a warning to leave is issued. Not all storms however will require an evacuation. Sometimes, it is safer to stay inside. In the event of lightning, for example, you should remember the 30/30 rule and go inside if you cannot count to 30 before hearing thunder but not leave the house until 30 minutes after the last thunder-clap.

If it is safe for you to stay at home, here is a handy checklist of things to have:

1. Nonperishable foods (think canned food, pasta, and even peanut butter! Make sure a tin opener is kept with these)
2. Bottled water (approximately 1 gallon per day – have a supply for two weeks in stock)
3. Flashlights (and batteries in case the ones in the flashlights run out)
4. First Aid Kid (and all medicines that any family members may require)
5. Waterproof Containers (make sure your important documents are not ruined by floods)
6. Whistle (in case you need to signal for help)

It’s a good idea to store these all year round but when storm season is coming up, check you have everything so that you’re the most prepared you can be.

As well as stocking up on these essentials in advance, we recommend having a storm safety plan. Every school and workplace has an emergency plan so why not have one for your home too?

Make sure any children understand what to do and where to go in the event of a storm. To get their attention, you can have a roleplay to demonstrate safety procedures to children. We recommend having a designated safe meeting place in the home - you could even print out these tips and keep them there.

Exterior Maintenance

Part of having a storm safety plan in the home is removing the dangers that sit outside your home. Here are some of our top tips:

• Keep on top of yard maintenance (e.g. trim tree branches to limit breakages).
• Secure or remove any loose items from the yard. It may be summer but it is safer to take down and pack away play items such as slides, a swing frame or trampoline as well as outdoor ornaments.
• Make sure you don’t have any loose tiles as these could fall.
• Be mindful of your trashcan as you do not want garbage thrown across your lawn.

Braving the Storm

Once you’ve finished your preparations, it’s very important to stay calm when a storm actually hits. Keep a few basic storm safety precautions in mind. Some of the essential things to remember include:

• DON’T GO OUTSIDE! This should be an obvious storm safety tip; needless to say always wait until the storm has cleared and the local weather has announced that it is officially safe to do so.
• Stay away from windows – these could break at any moment.
• Steer clear of electrical wiring, particularly if there is water damage.
• Avoid taking a shower or bath – it is more important to stay safe than bathe.

After the Storm

Once the storm has settled, you still need to be aware of the dangers. When it’s officially safe to leave your house, stay alert and be careful of the hazards we’ve listed below:

• Never drive through a flooded roadway. Do not think “It will be OK” as you cannot predict how deep the water may be and may end up stranded.
• Keep clear of areas that have been hit badly by the storm. There is still the risk of falling debris.
• Continue to listen to NOAA Weather Radio or to local radio and television stations for updated information or instructions.
• Be aware of others. Remember to help people who may require special assistance, such as infants, children, and the elderly or disabled.
• Stay away from downed power lines and report them immediately.
• Watch your animals closely. Keep them in your control at all times. They are likely to have been distressed by the storm also.

In the end, preparation and a calm head are hugely important. Stay safe!

How To Prevent Or Reduce Water-Related Losses To Your Home

7/4/2022 (Permalink)

Floor damage due to water intrusion

It doesn't have to rain for days for your home to have water damage. You could discover water problems on a beautiful sunny day! Whether it's an overloaded washing machine, an overflowing toilet, or a leaking water heater, washing machine water damage and cleanup can be devastating and costly.

These are some water damage "instigators" in your home:

• Water heater. Over time they can rust on the bottom, then begin to leak.
• Dishwashers, washing machines, and refrigerators. Hoses deteriorate from the inside out. Rubber hoses consist of two layers of rubber with a cloth fiber inside that deteriorates over time.

So what can you do to prevent water damage caused from inside your home?

• Know where the main water shutoffs are located. Install water shutoff valves on water lines under sinks and toilets and water lines leading to outside faucets.
• Repair small leaks around water heaters, refrigerators, dishwashers, and other appliances before they become a problem.
• Know and follow the recommended maintenance procedures for your appliances, such as periodically draining the water heater to clean out the sediment at the bottom of the tank.
• Check washing machine hoses for signs of deterioration and replace hoses that show any evidence of cracking.
• Before you leave home for an extended period of time, it's a good idea to shut off the water valve leading to the washing machine.
• Run plenty of water when using your garbage disposal so it won't clog and cause a leak. Don't wash heavy-duty dirt down drains.
• Don't put extremely dirty clothes in the washing machine. Instead, use a garden hose on the soiled items outside the house so the dirt doesn't get into the drainage system inside the house.
• When a problem does occur, hire a reputable contractor.
• Don't leave the room after you've turned on the water, especially full force in the bathtub or a sink.

Why Should You Choose SERVPRO of Longview Texas?

7/4/2022 (Permalink)

When disaster strikes, call SERVPRO.

When disaster hits - whether that be a flash flood or something more along the lines of the massive Texas freeze of 2021- you should have a disaster restoration company’s number on your phone to call. However, not many companies offer a comprehensive suite of disaster restoration services. However, no matter the disaster’s size or scope, look no further than SERVPRO of Longview, Texas.

Why Choose SERVPRO of Longview, Texas?

Instead of having just one or two specialties like mold remediation and water damage restoration, SERVPRO of Longview, Texas offers a host of disaster restoration services, including commercial and residential:

• Water Damage Restoration
• Fire Damage Restoration
• Storm Damage Restoration
• Mold Remediation
• Commercial Cleaning
• Deodorization
• And many more!

SERVPRO of Longview, Texas also invests heavily in training and state-of-the-art technology and products to respond to any size disaster with expertise in a matter of hours. With 24/7 emergency service, 365 days a year, SERVPRO of Longview, Texas is just a call away from getting started on restoring your commercial or residential properties to their preloss conditions.

Why Choose SERVPRO of Longview, Texas over other restoration companies?

Here at SERVPRO of Longview, Texas, we invest heavily in hiring from our greater Nashville community to serve our neighbors and friends within the city. 

Our highly trained technicians go through extensive training, including:

• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

The Institute of Inspection Cleaning and Restoration Certification (IICRC) set the industry standards for cleaning and restoration, and our professionals study and take to heart IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Call us anytime at (903) 238-8100

Odor Removal and Deodorization

7/4/2022 (Permalink)

Specialty Cleaning Services

Specialty Cleaning Services

As experts in deodorization, SERVPRO of Longview is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other shortcuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Longview for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look it's very best.

Have Questions? Call Today – (903) 238-8100

SERVPRO of Longview offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

Emergency Ready Profile Saves The Day!

7/4/2022 (Permalink)

Can your business afford to be closed due to a fire or water loss?

Emergency Ready Plan Intro

According to the latest research, as many as 50% of businesses close down following a disaster, Thanks to Pre-planning, Aarons in Nacogdoches, TX, were "Ready for whatever happens." They already had an Emergency Ready Profile in place with our office, so when their store flooded they knew exactly who to call and what to do.

Can your business afford to be closed due to a fire or water loss? Minimize business interruption today by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. Call us to schedule your no-cost ERP today.

(903) 238-8100 

Ask for Jerry Iverson and set your appointment today for your business success tomorrow. 

When Storms or Floods hit Longview, Texas SERVPRO is ready!

7/4/2022 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage anywhere in deep east Texas.

SERVPRO ofLongview specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. "Like it never even happened."

Faster Response

Since we are locally owned and operated we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit East Texas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 2,000 Franchises across the country and an elite Disaster Recovery Team that is strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (903) 238-8100

Mold Safety Tips If You Suspect Mold

7/4/2022 (Permalink)

Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Longview for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Longview specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 936-637-040 / 936-559-0404

Smoke and Soot Cleanup in Kilgore Texas

7/4/2022 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Kilgore Home or Business.

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Longview will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (903) 238-8100

IICRC Certified Trained Restoration Specialists can restore your Longview property.

7/4/2022 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Longview is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration, and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

SERVPRO of Longview has the training and experience you can trust. 

For Immediate Service in Longview, Call SERVPRO

7/4/2022 (Permalink)

We provide emergency services anytime day or night!

SERVPRO of Longview provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Deep East Texas. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7/365 (903) 238-8100

Residential Services

Whether your Longview home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your Longview commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

How To Prepare Your Trees Before A Storm

6/13/2022 (Permalink)

Removing dead trees and limbs prior to a storm can help save you from property damage.

How To Prepare Your Trees Before A Storm

Hurricane season begins on June 1, and the intense summer storms could be right around the corner. Homeowners often overlook the importance of making sure their trees are prepared for severe weather, but it’s one of the most critical things you can do to ensure your home remains safe. From inspecting your yard to hiring a tree trimming service, here are some tips on to prepare your trees for a storm.

Inspect the trees on your property.

Begin by walking around your yard and taking note of the condition of your trees. Look at the bark, trunks, roots, branches, and canopies. Make sure you don’t see any obvious damage such as root rot, bare foliage, leaning trunks, insecure branches, or insect infestation. If anything looks amiss, contact a certified arborist, to come out and do a professional inspection.

Prune your trees.

Keeping your trees pruned regularly can greatly cut down on wind resistance which can damage trees. Pruning significantly reduces the chance of damage to your home in a storm, as it removes branches that are too close to your house as well as dead or weak branches that could fall during severe weather. It’s also important to properly prune the low branches of young trees to avoid having multiple leaders, which can cause instability. When trimming a tree becomes too large of a task to do on your own, a certified arborist should be called.

Take care of your trees year-round.

Taking good care of your trees year-round is always a good idea. Keeping trees healthy is the best way to protect them from damage during storms, and to protect your home. Check that they have enough water and fertilizer, and ensure that they have a sufficient amount of mulch at their base. Certain trees may require special care, so speak with a professional tree care service to see how you can best prepare them for severe weather.

Hire a certified arborist.

Well before a storm hits, call an ISA-certified arborist offering professional tree trimming. They are specially trained to recognize any illness or damage your trees may have and can help you address these hazards. Having one of these specialists inspect your trees is one of the best ways to assure that you are prepared for storms and hurricane season.

What Should You Do Before a Hurricane?

6/5/2022 (Permalink)

SERVPRO franchises are always ready to help storm-damaged areas.

What Should You Do Before a Hurricane?

Hurricanes are massive storm systems that form over ocean water and often move toward land. Hurricanes bring high winds, heavy rain, storm surge (rise in water level), flooding, and tornadoes. These storms are dangerous and can cause damage to places far inland. Prepare now so you can stay safe.

Make a Plan.

Hurricane season starts on May 15 in the north Pacific and June 1 in the Atlantic and the Caribbean. It ends on November 30. Before hurricane season each year, make sure you and your family are prepared by planning ahead.

Write down emergency phone numbers and keep them on the refrigerator or near every phone in your house. Program them into your cell phone too.

Prepare an emergency supply kit.

Locate the nearest shelter and different routes you can take to get there from your home. If shelter locations in your area have not been identified, learn how to find them in the event of a storm external icon.

Pet owners: Pre-identify shelters, a pet-friendly hotel, or an out-of-town friend or relative where you can take your pets in an evacuation. Local animal shelters may be able to offer advice on what to do with your pets if you are asked to evacuate your home.

Plan to Evacuate

If advised to evacuate, do so immediately and go to a safe place.

Know where you will go, how you will get there, and where you will stay. 

Plan well in advance if you will need help leaving or using public transportation.

Mobile/manufactured/trailer homes and recreational vehicles (RVs) cannot provide safe shelter from tropical-storm or hurricane-force winds.

Plan to Shelter Safely

Be ready to live without power, water, gas, phone, and internet for a long time.

Practice going to a designated safe shelter for high winds. The next best protection is a small, interior, windowless room in a sturdy building on the lowest level that is not likely to flood.

If you are in an area that is likely to flood, designate a location on higher ground that you can move to before floodwaters reach you. Being informed of local weather conditions is the best way to help take care of your family and property.

Dryer Vent Dangers in Longview Texas

6/5/2022 (Permalink)

Dryer vent maintenance can keep you safe from an unsuspected fire.

Did you know that a dirty dryer vent is one of the biggest fire hazards in your home?

The removable lint filter traps a lot of the lint produced while drying your clothes but does not get all of it. This lint that slips through your filter or lint trap gets trapped in nooks and crannies deep inside the dryer ductwork that allows hot air from your dryer to escape your home. This build-up of lint can make it harder for your dryer to work and can lead to overheating. This excess heat can ignite the lint and cause house fires.

Other than the fire hazard clogged vents present, congested dryer ducts can introduce other problems. A clogged dryer vent can waste your time, energy, and money by causing your dryer to take longer to dry your clothes. Not only is this bad for your wallet, but they need to run the dryer for longer amounts of time is also bad for the environment.

While there are some maintenance tasks that you can do regularly to keep your dryer vent and ducts clean, much of the work of getting deep into the ducts and vents to deep clean the system can be difficult if you don’t have the proper training and equipment. Read on to find out what maintenance tasks you can perform on your own and what is best left for the pros.

WARNING SIGNS THAT YOUR DRYER VENTS ARE BECOMING UNSAFE

Most laundry-doers dutifully clean their dryer’s lint screen before each new load of clothes. No matter how diligent you are with your lint cleaning, lint will still be able to get past the lint screen, building up to dangerous lint clogs in the hoses or ductwork that carries hot air outside your home.

There are several warning signs to look for that may indicate that your dryer vents are clogged and should be taken care of immediately to avoid any accidental fires in your home. If you notice that your clothes are taking longer to dry, are still damp at the end of a full cycle, or if you notice that your clothes are hot to the touch when the cycle is over, it may be time to call in the pros. Other signs that your vents need to be cleaned include the dryer itself running hotter than usual or your dedicated laundry room (or the air surrounding the dryer itself) being humid or damp.

WHAT YOU CAN DO TO MAINTAIN YOUR DRYER VENTS

The first step of cleaning any appliance is to unplug the dryer from the wall. If your dryer is powered by natural gas, this process is a bit more complicated and should be left to professional dryer vent cleaners like SERVPRO of Longview. 

Call us at 903-238-8100 and schedule a cleaning appointment today! 

Building and Reconstruction Services

6/1/2022 (Permalink)

SERVPRO tarped this roof after a storm removed shingles.

When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage and boarding up to secure the building and remove water and debris.

After protecting and securing the structure, professionals at SERVPRO of Longview can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Longview can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Longview can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

• Board Up
• Carpet Repair and Installation
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• HVAC Services
• Linoleum Floor Repair
• Marble Floor Repair
• Move Out
• Painting
• Plumbing
• Portable Power
• Roof Tarp
• Roofing Services
• Scalable Resources
• Temporary Fencing
• Temporary Warehouse Space
• Tile Floor Repair
• Tree Removal

Mold Remediation Contractor License #: MRC-1443 

Call us anytime for emergency services at 903-238-8100.

Longview Texas Smoke and Soot Cleanup

5/31/2022 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Longview Home.

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Longview will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 903-238-8100

24 Hour Emergency Water Damage Service In Longview Texas

5/31/2022 (Permalink)

SERVPRO of Longview provides 24-hour fire and water damage restoration service in Longview, Kilgore, and Marshall Texas.

SERVPRO of Longview is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 903-238-8100

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Longview has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Team! 

Certifications

A frozen or clogged gutter can cause damage if left unattended.

5/31/2022 (Permalink)

A frozen or clogged gutter can cause damage if left unattended.

It certainly isn't the most fun weekend project, but it's an important one nonetheless. While it's certainly easier to procrastinate cleaning out your gutters, there are a number of problems that can arise from debris building up.

People don't often stop to think of the issues that can arise from clogged gutters, but there are actually many. If water is not able to properly flow away from your house, then damage can result in a number of different locations, from your roofing to your foundation. There is a number of reasons to make sure that your gutters get cleaned out. Here is a look at a few of those reasons.

Roof Damage

When leaves and other debris clog up your gutters to the point that water is flooding over, you can end up having issues with rot on your roofing. This is one of the main reasons that it's important to keep your gutters clean.

Keep Out Pests

Clogged-up gutters can be appealing to a number of critters as a nesting site. From birds to mosquitoes, a bed of damp leaves can be alluring.

Damage to Fascia

The fascia is that board that runs right behind your gutter. Overflowing water can damage this important component of your gutter system.

Each of these areas can cause water to enter your home during heavy rains, snowstorms, or ice storms causing issues that may not be seen for some time. 

Fire Damage Restoration

5/16/2022 (Permalink)

After removing all the smoke, soot, and damaged material only the studs remain and are now ready for reconstruction.

Restoring your home or business after fire damage to its pre-fire condition is our main goal. As a leading fire damage restoration company, we specialize in fire and water damage restoration, removal of smoke odors, and deep-cleaning soot from walls, carpets, and upholstery.

We Can Help in the Aftermath of Fire Damage

Beyond just the fire damage, smoke and soot can be toxic, creating a hazardous situation. Even if a fire is contained in one area, smoke and soot can travel throughout a structure. Our professionals are highly-trained, with the experience, tools, and knowledge to clean up fire and smoke damage. In keeping with our goal to restore your home and cherished possessions to their pre-fire condition, we use appropriate personal protective measures to safely clean, deodorize and restore your property. 

Get Back to Business Quickly After a Fire

As a business owner, you know that any disruption in business affects your bottom line. We have large loss teams that work alongside our local SERVPRO experts. These professionals understand your unique set of problems when faced with fire damage and can respond immediately to your call. Our goal is to help you get your business up and running again as soon as possible after a fire emergency.

Commercial Restoration and Cleaning Services

5/8/2022 (Permalink)

SERVPRO uses the latest technology to detect moisture and keep it from spreading.

Whether your business or commercial property needs emergency restoration services or professional cleaning services, SERVPRO^® professionals have the training and experience to handle any size project to get you back to business.  

Water damage to your industrial or commercial property can be particularly devastating. Not only is there the damage itself that needs to be repaired quickly, but there’s the disruption of your service to customers and employees, as well as the negative effect on revenue.

SERVPRO professionals are prepared to evaluate your water-damaged property. We want to help you understand the severity of the water damage to your commercial property so that you’re able to make the best decisions on moving forward with the restoration process.

Whether you’re dealing with minor water damage to your commercial property or a large loss event, we can develop a restoration plan to help ensure your property is clean, dry, and restored to its pre-damaged condition. Our customer-focused professionals will assess the water damage to your property. Then we’ll help you understand the severity of the damage so you’re able to make the best decisions for the restoration of your business. Our top-notch people use only the most advanced equipment to detect hidden moisture and extract standing water.

We have more than 50 years of experience in repair and restoration so you can trust us to help you develop a water damage restoration plan to help ensure your business is clean, dry, and restored to its pre-damaged condition.

COVID-19 Cleaning

5/8/2022 (Permalink)

Creating Healthy Spaces With a Higher Standard of Clean

When you see that a business has been Certified: SERVPRO^® Cleaned, you can be confident it’s been cleaned using the processes and procedures used by SERVPRO for biohazard remediation for more than 50 years.

Creating Healthy Spaces With a Higher Standard of Clean

As we continue the battle against COVID-19, it’s important to feel confident that the place where we gather is clean and safe. SERVPRO knows that we all have a new sense of what it means to be clean, and that’s why we have the Certified: SERVPRO Cleaned program. When you see our CSC shield on the door of businesses in your community, you can be sure it’s a clean environment. This defensive and proactive pathogen cleaning program goes well beyond standard janitorial cleaning practices. SERVPRO is dedicated to inspiring confidence in communities across the country with Certified: SERVPRO Cleaned. With more than 50 years of experience in viral pathogen cleaning, you can trust us to bring a higher standard of cleanliness to your local businesses. This thorough deep COVID cleaning has 3 phases- we call them the “3 C’s”: 1) Consult2) Clean3) Certify Call us today for service at 903-238-8100.

SERVPRO Disaster Recovery

5/8/2022 (Permalink)

The SERVPRO Disaster Recovery Team was called out overnight to handle a major three-story water loss at a university

After the water begins to recede and authorities determine it is safe for residents to return to their property, there are several steps that can be taken to prevent additional damage from occurring. SERVPRO^® suggests the following steps to help minimize additional damage to your property while waiting for disaster professionals to arrive.

• If the water has entered the structure through the flooding of a creek, stream, or river, or if it has filtered through insulation during its intrusion, it is considered to be black water and could be hazardous to your health. Avoid contact with contaminated items as much as possible.
• Take the greatest caution while entering your home, and wear sturdy shoes and protective clothing when dealing with flooded areas.
• Do not attempt to operate any electrical equipment while standing in wet or damp locations.
• Throw away all foods—even canned goods—that have come into contact with floodwaters.
• Remove and prop wet upholstery and pillow cushions for drying. Wipe excess water from wood furniture after removal of lamps and tabletop items.
• If your home has a crawlspace, be aware excess moisture in this area can often foster mold growth.

SERVPRO’s Disaster Recovery Team mobilizes from across the country, as needed, to support large storm events. 

Water Damage your business? We Can Help

5/3/2022 (Permalink)

Our SERVPRO technicians have the right equipment to handle any size of water loss to your home or business.

When you have water damage to your home, SERVPRO^® will respond quickly to prevent further damage and begin the water repair and restoration process.

A storm, flood, or plumbing problem can leave your home with extensive water damage. Immediate action is necessary to mitigate the damage. SERVPRO’s professionals specialize in repairing and restoring following residential water damage. 

If you’re a business owner, any kind of water damage to your facility needs to be remedied quickly with the least amount of downtime to your daily business functions. A call to SERVPRO will help you get water damage repaired and restored in order to minimize downtime and prevent loss of revenue.

Whatever size the water damage is to your business, we have the experience and equipment to deal with it. Our professionals will work closely with you and the other occupants of your building during the restoration process to have as little disruption as possible to your daily business activities.

Our customer-focused professionals will assess the water damage to your property. Then, we’ll help you understand the severity of the damage so you’re able to make the best decisions for the restoration of your business. Our top-notch people use the most advanced equipment to detect hidden moisture and extract standing water.

We have more than 50 years of experience in repair and restoration so you can trust us to help you develop a water damage restoration plan to help ensure your home is clean, dry, and restored to its pre-damaged condition.

Why a Closed Door Can Save Lives During a Fire

5/3/2022 (Permalink)

A Closed Door Can Save Lives During a Fire

Fire officials say that closing the door can be one of the most critical actions people can take to stop the spread and save lives when confronting a fire.  Closing doors can cut off the pump, slowly starving a fire of much of that fuel. It can also provide one of the most effective barriers to temporarily inhibit the spread of flames and smoke, giving firefighters crucial time to respond.

FSRI research on fire service horizontal ventilation began in 2008, and analyzed the effect of doors and windows on a fire’s spread. Bedrooms on the first and second floors of a home were tested during the scenario. Using thermal imaging cameras, researchers found that closed-door rooms on both floors during the fire’s spread had average temperatures of less than 100 degrees Fahrenheit versus 1000+ degrees in the open-door rooms.

The Close Before You Doze public fire safety education program comes because of over a decade of research conducted by UL’s Fire Safety Research Institute (FSRI). After proving that a closed-door could potentially save lives in a fire, FSRI has committed to sharing this finding with the world.

Practice, practice, practice… Families do the drill.

Put one adult in charge of sounding the smoke alarm and running the drill. Next, sound the smoke alarm, start the timer, and have everyone book it to the safety spot. Once everyone gets to the safety spot, stop the timer. If you all made it in under two minutes, you each get an imaginary gold medal.

Carpet and Upholstery Cleaning

5/3/2022 (Permalink)

Carpet and Upholstery Cleaning

Your home’s carpets get the most use—and abuse—of any surface in your home. You can keep your carpet looking good for years with the carpet cleaning services of SERVPRO^®.

A Trusted Name in Carpet Cleaning Services

A professional carpet and upholstery cleaner can remove deep-seated dirt and grime to keep your carpet and rugs looking their best and extend their lifespan. Even the most high-quality items can become soiled with dust, dirt, pet hair, and the daily traffic of family life. SERVPRO applies its more than 50 years of knowledge and experience in restoration to carpet and upholstery cleaning projects of all sizes. We use a variety of cleaning methods depending on your situation. Our goal is to clean carpets, rugs, and upholstery to your satisfaction to restore them to their original appearance. 

Why Choose SERVPRO for Carpet Cleaning?

Provide 24/7 Emergency Service

Should your carpets need cleaning due to an emergency, SERVPRO will respond quickly to lessen damage and avoid costly repairs. 

Highly Trained Technicians

Our professionals are trained to the highest standards and are backed by state-of-the-art equipment and more than 50 years of experience. 

#1 in the Cleanup and Restoration Industry

We’re a trusted leader in the restoration industry.

Does Your Longview Property Have Secondary Water Damage?

8/19/2021 (Permalink)

Have Water or Flood Damage? Call Us Today – (903) 238-8100

Any time you have water damage in your Longview home, there’s a strong chance that secondary damage could also pose a risk. From what this damage is to types of damage, including black mold, here are a few things you should know.

1. What It Is

A secondary type of damage is any damage that occurs as a result of damage related to the initial problem. For example, if a pipe breaks the carpet could get soaked. This is a primary damage. However if the soaked carpet is not dried and the sub-floor warps, the damage to the sub-floor would be considered secondary. Secondary damage usually occurs if the initial damage is extremely severe, incorrectly cleaned up, or damage that is not cleaned up in a timely manner.

2. Types of Damage

There are a few types of damage that often fall into the secondary category. These include warped wood, cracking in sheet-rock or plaster, peeling vinyl, cracked tile, water stains, black mold, and high humidity problems as excess water evaporates. If the water damage has created a weakness in the exterior of the home, such as the roof, you may also experience problems from high winds or additional weather.

3. What To Do

If your home has suffered any type of water damage it’s best to contact a water damage restoration service for help with cleanup and repairs. The professionals at SERVPRO of Longview act quickly, are trained in the proper cleanup procedures, and have the tools necessary to safely do the job. Correctly handling the situation can help you prevent additional secondary damages.

It’s important to remember that Secondary damage happens as a result of water damage. It can include things such as warped flooring or black mold. If you have water damage it’s important to call a restoration service, and make repairs as quickly as possible. Doing so can help you mitigate additional damages to your home.

How SERVPRO of Longview Can Use FLIR Cameras to Help You

8/16/2021 (Permalink)

Need Emergency Service? Call Us 24/7 – (903) 238-8100

Throughout the past century, Longview home and business owners have faced floods, forest fires, tornadoes and hurricanes. When catastrophe strikes, picking up the pieces, getting things back in order and cleaning up what is left behind can be an overwhelming task.

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. One of the best tools our SERVPRO of Longview team uses to assess water damage situations is the FLIR Camera.

• How Does a FLIR (Infrared) Camera Work?

All objects emit infrared energy, known as a heat signature. An infrared camera (also known as a thermal imager) detects and measures the infrared energy of objects. The camera converts that infrared data into an electronic image that shows the apparent surface temperature of the object being measured.

An infrared camera contains an optical system that focuses infrared energy onto a special detector chip (sensor array) that contains thousands of detector pixels arranged in a grid.

Each pixel in the sensor array reacts to the infrared energy focused on it and produces an electronic signal. The camera processor takes the signal from each pixel and applies a mathematical calculation to it to create a color map of the apparent temperature of the object. Each temperature value is assigned a different color. The resulting matrix of colors is sent to memory and to the camera’s display as a temperature picture (thermal image) of that object.

Many infrared cameras also include a visible light camera that automatically captures a standard digital image with each pull of the trigger. By blending these images it is easier to correlate problem areas in your infrared image with the actual equipment or area you are inspecting.

Info from: https://www.fluke.com/en-us/learn/blog/thermal-imaging/how-infrared-cameras-work

• How Does SERVPRO of Longview Use FLIR Imaging?

After a water damage incident, it can be difficult to see just how much area the water has affected with the naked eye. However, with a FLIR camera we can track moisture efficiently. Using the FLIR to detect subtle temperature differences, we then use a moisture meter and locate exactly where the damage is. These handheld tools are an incredible addition to keep the remediation process fast and efficient.  

Need Emergency Service? Call Us 24/7 – (903) 238-8100

Does Your Longview Business Have Mold Damage?

8/14/2021 (Permalink)

If your business has any mold or water damage, give the pros at SERVPRO of Longview a call at: (903) 238-8100

Discovering you have a mold problem can be a bit overwhelming at first. Before you give up and sell your company, hire a professional to assess the situation.

Warning Signs

It is important to recognize the warning signs of mold before it takes over your home and affects your company. 

Smell – Mold has a pungent, musty odor. If it is in one area of your building, you might notice a distinct smell when you enter that part of the property. It is not always visually apparent. Mold can grow behind wallpaper, inside walls and under the carpet. If you notice an unusual and persistent odor in your property, contact a professional in Longview, Texas to perform an inspection.

Sight – Watch for the appearance of mold. It may be black, discolored, fuzzy or slimy. You will notice a suspect area growing overtime. Like most fungi, it likes damp areas. Regularly check and clean areas that have a high humidity or tend to collect dampness.

Health – Because mold is not always visible, it may not be apparent that you have a mold problem. If you notice a musty odor when you are at the office or you spot water damaged areas, you may need to hire a mold remediation specialist. If you do have a mold problem, you may notice that you feel better when you are away from home. 

Mycotoxins

Organisms of the fungus kingdom, like mold, produce toxic secondary metabolites called mycotoxins. 

Things to Know

The best way to prevent mold growth is to control the moisture in your home. Molds can be found almost anywhere and are able to grow on most surfaces, so keeping an eye out for it is essential to keeping you and your employees.

If your business has any mold or water damage, give the pros at SERVPRO of Longview a call at: (903) 238-8100

Fire Damage Prevention Tips For Air Conditioning Units

8/13/2021 (Permalink)

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (903) 238-8100

Now that the summer heat is hitting its peak, most Texans are using their Air Conditioning units moe than ever. Using our air conditioning units is one daily routine that we should prepare for with the proper precautions. 

Like many household appliances, air conditioners have a risk of starting a fire.  They also cause a substantial amount of household fires during the summer.  Therefore, it is important to hire a certified professional to inspect and repair any issues with the unit before the warmer weather begins.  Below, we list a few preventative actions you can take to prevent fire damage in your Elkton home or facility due to an air conditioning unit.

• Avoid using the AC unit at all hours of the day.  Overuse can cause the unit to overheat.  Therefore, turning off the unit when the temperature begins to cool down, or when you are not home is a smart and safe way to prevent the unit from heating up.

• Regularly have your unit inspected and cleaned by a professional.  The unit should be checked for technical malfunctions as well as for dirt and debris that can build up and cause a fire hazard.  The filter in the unit should also be changed each month.

• Flammable materials such as leaves should be cleared away from the unit.  The buildup on an AC unit can potentially cause fire damage.

• If you have a window unit, make sure that rain will not drip onto the electrical components.  Extension cords should not be used for window units, since they can overheat.

SERVPRO of Longview provides complete fire restoration services to our local community.  We offer cleaning, smoke and soot removal, and full reconstruction services in addition to other fire damage needs.  Should your Gregg County property experience a fire due to an air conditioner disaster or other issue, our fire restoration professionals are always prepared to help restore your property!

Bonfire Safety Tips for the Summer

8/13/2021 (Permalink)

If you experience any type of fire damage, our fire restoration professionals are here to help with our 24/7 emergency services.

SERVPRO of Longview hopes that everyone is enjoying the summer season, which is a great time to enjoy the warm days and cool nights with friends and family.  One popular way to do just that, is with a bonfire. We would like to remind you to always follow the proper safety precautions when participating in a bonfire, so that you can remain safe.

• Never light a bonfire during high winds that can cause the flames to spread onto a roof or other structure.
• Fires should be watched at all times, and children should be kept away from the flames.
• A hose or other source of water should be stored nearby in the event of an emergency.
• Flammable chemicals should never be burned, including products such as hairspray or paint.  These chemicals can create an uncontrollable fire quickly in addition to causing toxic fumes.
• Gradually add what you are burning; do not add everything all at once as this can cause a sudden large flame.
• Before walking away from your bonfire, pour water over the flamed area and brush the ashes around the pit with a tool such as a shovel to ensure that they will not pose a risk.

Bonfires can be a fun but dangerous event when it comes to you and your home.  We hope you will follow these safety tips in order to keep everyone safe during this fall season.  If you experience any type of fire damage, our fire restoration professionals are here to help with our 24/7 emergency services.  In addition to fire restoration, SERVPRO of Longview is proud to service our local area for water damage, mold remediation, general cleaning, and more!  For more information, give us a call today at (903) 238-8100.

Faster to anysize disaster

8/2/2021 (Permalink)

SERVPRO is Faster to Anysize Disaster anywhere in the Longview/Kilgore area with 24/7/365 Emergency Service!

24 Hour Emergency Service

 Flooding and water emergencies don’t wait for regular business hours. Many of our satisfied clients will tell you that. Storms don't take holidays off and neither do we. Here at SERVPRO of Longview, we pride ourselves on truly being faster to any size disaster. We are available 24 hours a day, 7 days a week, 365 days a year. When severe weather strikes in East Texas it doesn't just bring rain. Trees, sleet, and hail are all part of East Texas weather. Let us help you with your fire or water damage restoration emergency and we promise you won't regret it. Your home truly will be "Like it never even happened."

Need Emergency Service? Call Us 24/7 – (903) 238-8100

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Longview arrives quickly and starts the water extraction process almost immediately.

How Mold Can Affect Your Longview Business

8/1/2021 (Permalink)

If you discover significant mold growth in your Longview business, contact the pros at (903) 238-8100.

Interrupting business, risking the health of employees and patrons, and threatening the structural integrity of the building, mold in the workplace is nothing short of a nightmare.

The Occupational Safety and Health Administration details the impact of mold in their article, “Guide to Mold in the Workplace”. They assert that mold can grow on “virtually any substance”. All that’s needed for mold to grow and thrive is moisture, oxygen, and a food source. OSHA also emphasizes that mold growth indoors should be avoided at all costs. Therefore, it is important to be aware of the most common areas in which mold can grow in businesses so that you can know where to look, allowing you to catch it before it grows into a more dangerous problem.

1. Windows and Doors

Windows and doors are susceptible to mold growth, as moisture and warm, humid air from outside can easily sneak into your business through these entrances. On rainy days or days when condensation is present, monitor windows and doors for accumulating moisture. If you notice an abundance of moisture, be sure to dry it quickly in order to prevent a buildup.

2. HVAC and AC Units

Heating, ventilating, and air conditioning (HVAC) units and air conditioning units are common in a variety of different kinds of commercial businesses. The units require regular and proper maintenance to prevent them from malfunctioning, which can have many negative consequences to your business. A malfunctioning HVAC or AC unit can lead to increased humidity and leaking, which both perpetuate mold growth. Luckily, with regular maintenance, this is easy to prevent. Be sure to also change your unit’s filters and clean its drip pan regularly to keep it from becoming obstructed. At the first sign of a leak, call a professional for help to avoid mold growth. It may be beneficial to also seek the help of a certified commercial mold inspector if you suspect that mold growth has already taken place. Be sure to also read about our Commercial Mold Remediation services, as well as our HVAC Cleaning Services.

3. Employee Areas

While they’re not usually on display in a commercial business, employee areas such as kitchens and bathrooms can be hotspots for mold growth. These areas often contain sinks, drains, and toilets, which are all susceptible to moisture accumulation and mold if excess moisture goes unnoticed. The best way to prevent mold growth in employee areas is to clean and inspect them frequently, as well as keep an eye out for early signs of mold growth.

Remember: It Can Happen Anywhere

The aforementioned areas in commercial businesses are especially at risk for mold growth, but it’s important to remember the OSHA’s warning that mold can grow on “virtually any substance” and can therefore be found anywhere. When going about business as usual, pay close attention to any areas of your business dealing with water, including plumbing, pipes, faucets, and drains, for leaks or buildups of moisture. If any areas of your Lufkin business have experienced leaks in the past, be sure to add them to your list of high-risk mold growth spots and inspect them for leaks often.

Call SERVPRO of Longview for Your Business’ Mold Remediation Needs

If you discover significant mold growth in your Longview business, contact the pros at (903) 238-8100. We are commercial mold remediation professionals, who are committed to reducing the disruption to your business as best we can so that you can continue working as usual, making it “Like it never even happened.” For more information about our Mold Remediation Process, click here.

Can I repair water damage to my laminate flooring?

7/31/2021 (Permalink)

Repairing water damaged laminate flooring

Laminate Flooring

According to Flooring America, laminate flooring has four layers: a cushioned bottom layer, a fiberboard core that is similar to particle board, a design layer above the core that gives your floor its color, and a top coating of aluminum oxide, known as the wear layer, which provides protection from fading, stains, and burns. The wear layer is constructed to protect against minor spilled water on a laminate floor as long as the spill is wiped up promptly.

How Damage Occurs

A laminate floor will not be damaged as long as it is not saturated with water. If you have a spill, it is best to promptly pat it dry with a sponge or a towel. It's when you have a large spill or a flood that the laminate flooring becomes saturated with water and damage occurs. Laminate flooring water damage pictures will show that damaged floors can swell, bend, buckle and crack.

What to Do

If your floor shows signs of water damage, there is little to do except replace the affected floorboards. Once the boards are water damaged, they can't be sanded or fixed in any other way. Even when the surface appears dry, the boards can still hold enough water that your laminate floor is bubbling at the seams. If the planks get so wet that they swell up, they will need to be replaced.

If you have Water or Flood Damage?
Call Us Today – (903) 238-8100

Use Sandbags to Help Fight Flooding

7/31/2021 (Permalink)

Use sandbags to help prevent rising water from getting into Kilgore, Texas your home or business.

Flooding is the most common natural disaster in the United States. It can occur anywhere and at any time, not only near rivers and creeks but also after hurricanes or other heavy rainfall.

Sandbagging is a flood prevention technique that has been around for centuries. You can build a barrier with sandbags to help divert and stop water from getting inside vulnerable doors and around foundations. Sandbagging can be done with traditional sandbags, the most recognizable of which is burlap. There are also other products on the market, such as self-inflating bags, which act as flood barriers that are easier to maneuver, lift and place. Regardless of the type of bag you use, the same tips and techniques for placement apply.

The use of sandbags is a simple, but effective way to prevent or reduce flood water damage. Properly filled and placed sandbags can act as a barrier to divert moving water around, instead of through, buildings. Sandbag construction does not guarantee a water-tight seal but is satisfactory for use in most situations. Sandbags are also used successfully to prevent overtopping of streams with levees, and for training, current flows to specific areas.

Sandbag barriers can easily be constructed by two people, as most individuals have the physical capability to carry or drag a sandbag weighing approximately 30 pounds. Filling sandbags is a two-person operation and both people should be wearing gloves to protect their hands. Bags should be filled between one-third (1/3) to one-half (1/2) of their capacity. This keeps the bag from getting too heavy and permits the bags to be stacked with a good seal. Make sure to place the sandbags outside and against the doors where water enters your home.

Need Emergency Service? Call SERVPRO of Longview 24/7 – (903) 238-8100

Is Your Longview Home Storm Weather Ready?

7/26/2021 (Permalink)

Unhappy Homeowners inspect their flood-damaged home

While Summer here in East Texas brings us lots of sunshine and pleasantly warm weather, it also gives us a fair share of storms. With storm season going all the way through late November, it's important to get your property prepared. 

Here are a few tips to make your property more secure during a storm:

Get your roof and foundation checked out. Are there any cracks in your roof? If so, call a professional to have it repaired ASAP.

Remove any tree branches that pose risk to breaking a window, for example. Getting a tree trimming before the summer storm season begins is a wise idea.

Invest in storm windows.

Bring all patio furniture, grills, etc. indoors before the storm hits.

Tightly secure outdoor items you cannot bring indoors.

Bring potted plants inside until the storm passes over.

If you have a garage, park your vehicle inside it before the storm hits.

If you must evacuate due to the storm, secure and board up windows.

We hope you find these tips helpful and wish you an enjoyable and safe summer!

SERVPRO of Longview is a full-service restoration company that specializes in the cleanup, restoration & reconstruction of residential and commercial property after a fire, smoke, or water damage. We also mitigate mold & mildew, and biohazards from your home or business. Call us 24/7 at (903) 238-8100 and let us help make it "Like it never even happened."

SERVPRO of Longview professionals can provide an itemized loss inventory.

7/23/2021 (Permalink)

SERVPRO franchise professionals can provide an itemized loss inventory.

SERVPRO Franchise Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Claims Inventory Service

SERVPRO franchise professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

• A Complete Electronic Job File.
  • First Notice of Loss.
  • Detailed Estimate.
  • Digital Loss Photos.
  • Scanned Forms and Paperwork.
  • All delivered by email or hard copy.
• Online Access to All Files.
  • New Assignments.
  • Pending Jobs.
  • Completed Jobs.
• Informative Reports to Improve Results
  • Job Cost Data.

• Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to franchise professionals and insurance clients at our state-of-the-art IICRC Approved Training Facility.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO Franchise Professionals can conduct an organized, efficient move-out of the affected area. A move-out has several benefits, including:

• A quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

When restoration is completed, they will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage. 

Have Storm or Flood Damage in Kilgore, Texas? Call Us Today (903) 238-8100

7/20/2021 (Permalink)

Have Storm or Flood Damage in Kilgore, Texas? Call Us Today (903) 238-8100

East Texas is no stranger to the ever-changing and sometimes damaging weather.  A typical day in Longview may start off with beautiful warm friendly skies and by day's end have changed to heavy winds and threatening wind and rain. Have no fear, you have a friend in the business. Your local SERVPRO team has the right experience and training to handle all that Mother Nature may bring. Our team has helped with Disaster Recovery in 30 other states here in the U.S. We have helped literally hundreds of people when their homes or business have been impacted by: Fire, Water, Rain, Flash Floods, Strong Winds, Tornadoes, Wildfires or Hurricanes. We want our customers to know that we have seen just about everything Mother Nature can do and want you to know that help is just a phone call away.

Our storm team and equipment are standing by to make your property “Like it never even happened.”

Have Storm or Flood Damage?
Call Us Today (903) 238-8100

What Causes Mold In Longview Texas?

7/19/2021 (Permalink)

What can cause mold in Longview Texas?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of Longview has the training and expertise to remediate the mold in your home or business.

Mold and mildew need only a damp, moist environment and organic material to establish themselves and thrive. Roof and foundation leaks, high interior humidity, overflowing washing machines, and more severe forms of flooding are common sources of moisture and are what causes mold in a house.

Locally Owned Company with National Resources

SERVPRO of Longview is locally owned and operated—so we live and work here too and are proud to be part of this community. We are also part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale disasters.

Signs of Mold? Call Today – (903) 238-8100

SERVPRO of Longview and Hydroxyl Deodorizing Equipment

7/19/2021 (Permalink)

Hydroxyl machines have proven to be effective for almost any odor. Call SERVPRO of Longview if you need odors removed 903-238-8100

As experts in deodorization, SERVPRO of Longview is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other shortcuts don't work when your odor problem is serious or persistent.

 We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

SERVPRO of Longview professionals are prepared with the training, experience, and equipment needed to restore homes, retail shops, education institutions, healthcare facilities, foodservice operations, and historic sites. 

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

SERVPRO of Longview Offers Commercial Cleaning Services

7/15/2021 (Permalink)

SERVPRO of Longview Professionals offer commercial cleaning services

Life is messy, let SERVPRO of Longview clean it up! Whether you need cleaning for a commercial office or require industrial cleaning services, your local SERVPRO Franchise Professional can help. You don’t have time to worry about the common wear and tear that gradually soils your office or warehouse. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, call in your local SERVPRO Franchise Professional. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO Franchise Professionals to make your workspace or warehouse look it's very best.

Your local SERVPRO Franchise Professional will get the job done right and get it done quickly because the SERVPRO Advantage includes these benefits:

• Award-winning training
• Over 40 years experience in the industry
• More than 100 exclusive cleaning products

Specialty Cleaning Services

SERVPRO Franchise Professionals offer cleaning services ranging from cleaning restaurants to removing biohazard contaminants. They have the specialized training and products to get your property back to business. Their cleaning services include the following:

• Air Ducts and HVAC
• Biohazard
• Carpet and Upholstery
• Ceilings, Floors, and Walls
• Document Restoration
• Drapes and Blinds
• Odor Removal
• Sewage
• Trauma and Crime Scene
• Vandalism

Why You Should Not Handle Water Damage On Your Own

7/14/2021 (Permalink)

SERVPRO of Longview has the expertise, training, and experience to handle any size disaster.

When finding themselves in the midst of a water damage event, many people immediately react by jumping in and cleaning up the mess themselves. Beginning the restoration process as soon as possible is important but starting before you know exactly what you are doing, could actually make things worse. The most critical mistake to not make is failing to hire a professional restoration company to do the dirty work for you. SERVPRO of Longview has the expertise, training, and experience to handle any size disaster. Here are a few common mistakes that have can detrimental consequences, be sure to use this list as a guide on what to avoid.

- Not Having the Job Done Right the First Time

Adopting the “do it yourself” approach when it comes to water damage clean-up is often the go-to mindset. However, this is usually a more difficult process than people think. It can be a long and following the proper procedures can seem tedious, nonetheless they are very important. For example, if you neglect to begin airing out your home by opening up windows and doors for ventilation and using fans to dry things out as soon as possible, the damage becomes exponential.

- Not Being Completely Thorough

As mentioned above, the water damage restoration process done right requires that you be very thorough. Cutting corners and major shortcuts will not make a big difference in the end and can inflict more damage. It is better to have the job done right initially, but it will not happen overnight.

- Waiting Too Long

It can be tempting to put off dealing with flooding or water damage when it’s just a small incident, especially when life is hectic. Even minor flooding can lead to major damage in the long run. Water can seep into walls and flooring over time when not dried properly and can cause structural damage and mold growth. It’s not worth the risk to procrastinate.

- Not Involving a Certified Restoration Company

Trying to tackle the water damage restoration process on your own is great undertaking. Having it done right the first time requires the proper expertise, the right equipment, and enough time to be as thorough as required. Though it may seem like you have the time and resources to clean it up, you will soon realize the process is more involved than originally thought.

Should you ever find yourself in a situation where your home or business has been compromised by flooding or water damage, don’t hesitate to contact the professionals at SERVPRO of Longview.

(903) 238-8100

Professional Training to help make it "Like it never even happened."

7/14/2021 (Permalink)

SERVPRO of Longview is faster to any size disaster in Deep East Texas.

Since 1967, SERVPRO Industries, Inc., has been redefining the mitigation and restoration industries. In addition to training at the regional level, SERVPRO developed the National Training Center in 1992 to teach restoration and mitigation skills to Franchise Owners and insurance industry employees.

Employee Certification Training

A self-paced program designed for the franchise employee. Certification is awarded after the successful completion of course materials and an examination. Modules include:

• Crew Training
• Fire Restoration
• Water Restoration
• Carpet and Upholstery Cleaning

IICRC Training Program

SERVPRO is an approved IICRC Training School that offers year-round classes in the following categories:

• Fire Restoration
• Water Restoration
• Carpet Cleaning
• Upholstery Cleaning
• Applied Structural Drying
  (in our purpose-built ASD facility)

Continuing Education

SERVPRO offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

• Water Damage Restoration
• Fire Damage Restoration
• Understanding Mold in the Restoration Industry
• Restorative Drying for Loss Control
• Mitigation Awareness Response Seminar
  (non-credit course)

Call us today and let a SERVPRO of Longview Professional help (903) 238-8100

SERVPRO of Longview offers rebuild/re-construction services after a fire/water loss.

7/14/2021 (Permalink)

SERVPRO of Longview offers rebuild/re-construction services after a fire/water loss.

With thousands of locations across the country, SERVPRO offers professional cleaning and restoration services for homes and businesses that require mold removal or have been damaged by flooding, fires, or other disasters.

SERVPRO of Longview offers rebuild/re-construction services after a fire/water loss.

SERVPRO was founded in 1967 and is currently headquartered in Gallatin, Tennessee. Its team of professional cleanup and restoration experts can help you recover from disasters like water damage, fire, mold, and storm damage around your home. It also provides commercial restoration services for businesses and public spaces.

The SERVPRO of Longview team promises fast service after a disaster, with a customer service team that’s available 24/7. The company also works with insurance companies to process and handle claims.

SERVPRO of Longview team provides a variety of services and resources to help its customers recover from disasters and crises. Its team takes the approach of restoring or repairing what it can first, as opposed to coming in and replacing absolutely everything.

Let SERVPRO of Longview help!
Call Us Today (903) 238-8100

SERVPRO of Longview Donates Time and Sponsorships

7/11/2021 (Permalink)

It was a great day to hand out water, stickers, and games for all who stopped at our booth.

Giving back to the community can take a variety of forms. Depending on your own skillset and the unique nature of your own community, you will find many opportunities to help those around you. Here are a few ideas to spark your giving side and get you serving those who need help in your community.

Donate

Sometimes giving back to the community is as simple as giving. Whether you have an overabundance of some sort or merely have something others could use, donating makes an immediate difference in others’ lives. From clothes to food to that old cell phone in the back of your closet, in-kind gifts move seamlessly from you to local organizations and into the hands of those in need.

Volunteer

If you have more time than money, volunteering may be a more effective and viable way of giving back to the community. Consider places you already spend a lot of time with, such as your child’s school or your congregation. Those who work, and give their time, in these local places can often use an hour or two from volunteers to take extra tasks off their hands.

Philanthropy

Sometimes it’s easier for you, and the community organization around you, to give cash donations instead of in-kind gifts. Financial philanthropy is a great way for local businesses to get and stay involved in the community. Choosing an organization and giving a percentage or portion of proceeds each month is both good for PR and the community.

Flash Floods Can Develop Quickly In Longview, Texas.

7/9/2021 (Permalink)

Flash Floods Can Develop Quickly In Longview, Texas.

What types of water damage are covered by insurance?

7/9/2021 (Permalink)

What types of water damage are covered by insurance?

What types of water damage are covered by insurance? 

Water damage is a common problem in homes, and it can be caused by a variety of issues. However, there are only a handful of water damage scenarios that will be fully covered by your homeowner's insurance. These types of water damage include:

• Sudden or accidental water discharge
• Storm-related water damage
• Accidental sewer backup or overflow (you may need an endorsement)
• Flood damage (if you have flood insurance)

Homeowner's insurance will only cover water leaks and water damage if the cause is sudden or accidental. For example, if a pipe bursts out of nowhere, the damage will likely be covered by your insurance policy. Gradual water damage, which occurs slowly and over time, is not covered by homeowners insurance.

Additionally, some homeowners insurance policies will cover resulting damages from water leaks. Resulting damages occur because of the initial damage. For instance, if a pipe bursts and the water damage destroys a nearby wall, you might be able to get reimbursed for the cost of repairing the wall.

However, not every homeowner's insurance policy covers resulting damage, so check your policy’s wording to see exactly what is included. If the resulting damage is covered, keep in mind that it will not extend coverage to sources of the water leak. So if a pipe burst and caused resulting damage, the cost of a replacement pipe wouldn’t necessarily be covered.

Always check with your insurance carrier with any coverage questions or concerns. 

Workplace Fire Safety Tips

7/9/2021 (Permalink)

Having a workplace fire evacuation plan in place saves lives.

Workplace fire safety is a series of practices that reduces a business’s risk of fire and keeps employees and patrons safer. Workplace fires often result in costly repairs and lost business that combines to create a devastating setback for a small business. In fact, fire is reported as one of the most common and costly small business claims.

Fire safety should be top-of-mind for all business owners whether they own a food truck, bakery, retail shop, or office space. Keep your employees and business safe by following these ten simple tips for fire safety in the workplace.

1. Have an evacuation strategy

Every business should have an evacuation strategy to make it safer and more efficient for employees and customers to exit the building during a fire. In fact, OSHA guidelines state that a business must have an emergency evacuation plan (EAP) if they anticipate anyone evacuating their premises during a fire or other emergency.

Make sure your EAP complies with OSHA requirements and industry best practices. Communicate your plan with others in your organization, and post evacuation maps near stairwells and main walkways for easy access.

2. Maintain fire safety equipment

Fire safety equipment such as smoke alarms, fire extinguishers, and sprinklers should be inspected regularly. Any faulty equipment should be replaced right away. Store equipment in an easily accessible area that’s free from clutter.

Keep up with routine maintenance by setting a calendar reminder or designate a time of year to schedule both formal inspections and independent upkeep. For example, many people use daylight savings time as a reminder to change the batteries in their smoke detectors.

3. Train your employees

Human error is a common cause of fire in the workplace. Mishandling chemicals, improperly storing combustible materials, and kitchen mishaps are just a few of the many situations that could spark a fire.

Train your employees on how to properly operate machinery and safely store and dispose of hazardous materials to minimize fire hazards. Teach your employees the importance of following safety procedures and keep them engaged. It can reduce careless or negligent behavior that might cause an accident.

4. Conduct routine fire drills

Panicking during an emergency can have dire consequences. Help familiarize your employees with your emergency action plan by practicing fire drills a few times a year.

Routine drills can help employees respond to fire quickly and calmly. Your employees will be better equipped to guide themselves, and others, from your building if they know where to go. Consider having unannounced fire drills to measure the readiness of your staff and address any underlying concerns. Make sure it’s taken seriously.

5. Post clear exits and escape routes

Smoke quickly infiltrates spaces, making it hard to see. Lighted signs can make it easier to locate exits. Consider installing floor lights, especially on main walkways, to guide those who need to crawl to safety.

Post easy-to-read escape routes in several places throughout your building and make sure exits are clearly marked. These maps can direct people to alternative routes and help those unfamiliar with your building to find their way to safety.

If you have sustained a fire loss, call SERVPRO of Longview today – (903) 238-8100

Could Your Bathroom Cause Your Longview Home Water Damage?

7/8/2021 (Permalink)

To get your water damage handled quickly and professionally, contact us at:(903) 238-8100

Many instances of the flooding and other water damage experienced in Longview homes start in the bathroom. Bathrooms are a common source of water damage, which can be created by overflowing toilets, overflowing sinks, under sink pipe bursts, overflowing bathtubs or water pipe leaks underneath the flooring. SERVPRO of Longview has water restoration specialists to help recover from the water damage caused by any issue in your bathroom.

Finding the source of water damage

While an overflowing toilet or bathtub is never a simple fix, homeowners are usually immediately aware when the damage happens, unless they aren’t home at the time of the flood! Unfortunately, there are leaks that can happen behind the walls of bathrooms that can go on for days, weeks or even months without being suspected until the damage is significant, including the presence of mold. That’s why water damage in bathrooms can cause considerable damage. Even the more obvious issues can go undetected if the homeowner is out of town for any significant amount of time. Other times, an exceptionally high water bill is the only thing that alerts a homeowner something is amiss. Regardless, water damage needs immediate attention to help restore the bathroom quickly.

What to do after your bathroom floods

While you’re waiting for SERVPRO to arrive, here are a few water damage tips:

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Remove wet area rugs
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry area

What happens when water damage specialists arrive

When the SERVPRO water damage team arrives, they get to work to immediately assess the damage. They’ll inspect the damage and make an assessment in order to rectify the situation. Next, they’ll use their expertise with advanced equipment to extract the water using pumps and vacuum units to rapidly remove water from your bathroom and surrounding impacted areas, which helps prevent further water damage and mold growth. Then comes drying and dehumidification to help prevent odors and mold from growing. Next, they’ll clean all the restorable items and structures damaged by the water as well as sanitizing treatments to remove odors and deodorize your property. Finally, there’s restoration, restoring your home to its pre-damage condition which might include minor repairs like replacing drywall, tile floor repair, painting, or installing new baseboards in your bathroom. More significant repairs may include tarping, boarding up, packing, and moving, or other repairs. SERVPRO of Longview can simplify the restoration process by handling the initial water damage mitigation and rebuilding the affected areas that will bring a building back to full functionality.

Bathrooms are a common area when it comes to water damage and flooding but choosing the best water damage restoration company can make the recovery process easier. To get your water damage handled quickly and professionally, contact us at:

(903) 238-8100 

SERVPRO of Longview can clean smoke damaged clothes

7/7/2021 (Permalink)

SERVPRO of Longview can clean smoke damaged clothes

People often ask us if we can save smoke-damaged clothes? The answer may surprise you. If clothing has not been burned in a fire, there's a good chance smoke, and soot have damaged it. Even still, you can still restore your clothes to their original fresh state. However, this takes special care that often takes the expertise of fire damage restoration professionals.

Fire damage, including smoke and soot, affects not only the structure of your house but also your belongings. SERVPRO Franchise Professionals understand your family’s furniture, clothing, keepsakes, and other belongings are the very things that make a house a home.

SERVPRO Franchise Professionals specialize in restoring contents damaged by water, fire, or mold. Their expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. They pretest your belongings to determine what items they can restore to pre-fire condition.

SERVPRO of Longview is Available 24/7 Commercial Services Losses

7/7/2021 (Permalink)

SERVPRO of Longview is faster to any size disaster.

Water damage can strike your commercial property at any time. Water damage can sideline your business, regardless of the damage that occurs from a major storm event or a broken water line. Every hour spent cleaning up is an hour of lost revenue and productivity. So when you have an emergency water event, SERVPRO of Longview Professionals offers fast, 24-hour emergency services, 365 days per year.

Water Damage Timeline

Within Minutes:

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Longview is #HereToHelp. Call us at (903) 238-8100 24/7/365. 

Corroded Pipes Can Lead To Water Loss

7/6/2021 (Permalink)

Looks likes it's time to check your home's water fittings for rust.

Staying on top of all plumbing and maintenance work in your home is quite difficult. You’re bound to miss something. The pipes installed in a home are often forgotten about for the longest time until issues begin surfacing.

Corroded pipes are more likely to crack or burst

When the pipes in a home corrode, their strength and durability are greatly affected. These pipes can no longer take on the pressure of water and are more likely to crack or even burst.

Cracked water pipes lead to leaks that can cause more damage in the home, especially if it goes unnoticed. The moisture left behind can promote the growth of mold and mildew, which leads to health effects.

Pipes bursting, on the other hand, leads to structural damage as well as damage to belongings. Flooding and water damage inside the home can take weeks to deal with.

By responding immediately, SERVPRO of Longview limits the damage caused by water, fire, mold, and storms. SERVPRO of Longview professionals are prepared with the training, experience, and equipment needed to restore homes, retail shops, education institutions, healthcare facilities, foodservice operations, and historic sites. SERVPRO of Longview redefines the unexpected to bring back comfort and productivity and to preserve treasured and vital residences, municipal landmarks, and businesses for generations to enjoy.

Call us today (903)238-8100

Six Tips for Staying Hydrated In East Texas

7/6/2021 (Permalink)

Stay hydrated my friends.

SERVPRO of Longview wants everyone to enjoy their summer and one thing that is often overlooked is staying hydrated. 

Both doctors agree, your best defense against dehydration is prevention. Follow these six tips to stay safe and healthy, especially when temperatures — or your activity levels — increase:

1. Don’t wait till you’re thirsty to drink. By the time you feel thirsty, you’re already slightly dehydrated. Sip water steadily throughout the day and drink more fluids than usual when the weather is hot, especially if you’re active. 
2. Flavor your water. If plain water tastes boring to you, you can add flavor with fresh fruits or a splash of fruit juice. You can also consume clear broths, ice pops, or sports drinks (especially if you're doing intense exercise). Just make sure to limit caffeine and alcohol. 
3. Eat water-rich fruits and vegetables. Certain fruits and vegetables contain plenty of water in addition to healthful nutrients. Watermelon, strawberries, cantaloupe, peaches, and pineapples are fruits with high water content. Water-rich vegetables include cucumbers, leafy greens, radishes, celery, zucchini, and tomatoes. 
4. Stay inside when it gets too hot. On very hot days, stay indoors in an air-conditioned environment. If you don’t have air conditioning at home, try a shopping center, movie theater, or public library. Avoid sun exposure, especially between 10 am and 2 pm when the rays are strongest. Plan outdoor activities in the early morning or evening.
5. Dress for the weather. Wear light, loose-fitting clothing that lets your skin breathe. Dark colors absorb heat, so stick with lighter shades. Wear a wide-brimmed hat in the sun to keep your head cool and use plenty of sunscreens to avoid sunburn, which can increase your skin temperature and make it harder to stay cool.
6. Be aware of the signs of dehydration (below). If anyone in your family is ill, pay attention to how much they’re able to drink — especially young children and the elderly. Anyone with a fever, vomiting, or diarrhea should drink plenty of fluids. Do not wait for signs of dehydration to appear.

In need of a carpet cleaning service in Longview, Texas?

7/6/2021 (Permalink)

In need of a carpet cleaning service in Longview, Texas?

So what questions you should ask before hiring a Longview carpet cleaner?

Should I vacuum before a professional carpet cleaning?

Answer: No, SERVPRO of Longview will vacuum your home. We will thoroughly vacuum your carpeting from corner to corner prior to professional cleaning your carpeting.

What kind of cleaning process do you use?

Steam Cleaning is what we use to clean most residential carpets. This process is common and professionally referred to as hot water extraction. Though steam cleaning is our primary step in the cleaning process, we do much more than just steam cleaning. 

We also offer a range of specialized cleaning methods:

• Bonnet Cleaning: A less aggressive method for short piled carpets.
• Hot Water Extraction: A deeper cleaning method for all carpet types.
• Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
• Showcase Premier Cleaning: The most thorough cleaning method in the industry.
• Dry Cleaning: When color-fastness is an issue.

What is a typical dry time after carpet cleaning?

Answer: Typically, it takes carpeting three to four hours to dry after a professional cleaning.

Will I be able to walk on the carpeting right after cleaning?

Answer: So long as your shoes are clean, it is acceptable to walk on your carpeting after cleaning, but be sure to prevent a lot of foot traffic until it's had a chance to dry completely. 

Need Carpet or Upholstery Cleaning?
Call Today – (903) 238-8100

How to Keep Your A/C Cool This Summer in Longview

7/2/2021 (Permalink)

SERVPRO of Longview is always here to help remediate any water, fire or mold damages that wreak havoc on your home. Please call us at (903) 238-8100

All of us here at SERVPRO of Longview hope you are enjoying the summer break, even with the blistering heat. As we are reaching record highs this season, your AC maybe taking a toll and packing heat from the outside air. AC leaks are quite common and can actually freeze the refrigerant coils due to extreme heat.

Here a few tips to help you enjoy a cool summer this year in Longview:

• Turn the AC unit off immediately if you spot frozen evaporator coil until the problem is successfully corrected.
• Replace your Air filter every 30 to 90 days
• Do not Cover any air vents or registers
• For systems that drain by gravity, be sure the condensate is flowing freely to the outside; the drain line (especially the elbow) may be plugged with mold and slime.
• For systems that use a condensate pump, if the pump has failed, that could lead to water backing up in the system and overflowing the pan.
• That the large pan below the cold coil (called the condensate pan) is not rotted and full of holes, and leaking water into the house. Note, that in most cases, replacing the pan below the coil is usually not something a homeowner can tackle. A leaking pan is almost always better repaired by a licensed air conditioning heating ventilation contractor (HVAC).
• Clean the elbowed plug that leads to the condensate pan. You may need to cut and replace the plastic elbow, depending on whether it has slime/mold or not.
• Use a shop vacuum to the end of the condensate drain, if any, and run the vacuum for a few seconds to pull any dried or wet contents out of the line. You need to remove the shop vacuum’s paper air filter to do this.
• For metal Condensate pans, use bleach and water solution to routinely clear you drain line and prevent it from creating mildew.
• Plastic/copper drains can be corroded and damaged. It may easier to use chlorine tablets instead.

For more information, go to https://www.popularmechanics.com/home/how-to/a7782/quick-fixes-for-leaky-ac-systems-8925561/

And if all else fails, SERVPRO of Longview is always here to help remediate any water, fire or mold damages that wreak havoc on your home. Please call us at (903) 238-8100

Leadership Longview Program

7/2/2021 (Permalink)

Leadership Longview Graduate

SERVPRO believes in giving back and participating in the community. Chamber of Commerce programs like their Leadership Program helps to promote community involvement by volunteering with non-profit agencies, attending city and government meetings, and developing business leaders to take a more active role in the community. 

SERVPRO of Longview is proud to have two Graduates from this program. They have both become more aware and more active in the Longview Community. This nine-month training program develops new leaders in the community. Participants learn about the driving forces and services in Longview while developing personal strengths and valuable skills.

The class meets monthly with City, Government, and Business Leaders in an effort to become more involved in the growth of Longview. 

Each year the class completes a community service project. They adopt a class project from applications submitted by local non-profit agencies. This project will be a positive contribution to the community and will allow class participants a chance to apply their team-building and leadership skills while they give back to the community.

#BestClassEver

SERVPRO of Longview is Faster to Your Water Damage Disaster

7/2/2021 (Permalink)

Don’t let water damage ruin your summer and call the Pros at SERVPRO of Longview at: (903) 238-8100

In the summertime, basically everyone loves water. A nice cold glass of water or a dip in the pool are some of the best ways to cool down. One place absolutely no one likes to have water though, is in the middle of your living room, soaked into your carpet, and soaked into your furniture.

Sadly, it’s a pretty common problem, whether it be a summer storm, a burst pipe, or an overflowing sink. Water damage is fast and acting fast can determine how much of your property can be restored. That’s why SERVPRO of Longview put so much effort into our fast response times.

Throughout the past century, Longview homes and business owners have faced floods, forest fires, tornadoes and hurricanes. When catastrophe strikes, picking up the pieces, getting things back in order and cleaning up what is left behind can be an overwhelming task. SERVPRO of Longview's disaster recovery team has served the Longview area and stands ready — 24 hours a day, 7 days a week — for whatever happens. By responding immediately, SERVPRO of Longview limits the damage caused by water, fire, mold and storms. 

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

Don’t let water damage ruin your summer and call the Pros at SERVPRO of Longview at:

(903) 238-8100

What Causes Water Stains on Your Ceiling in Longview Home?

7/2/2021 (Permalink)

Call us, SERVPRO of Longview, to have water stains in your home or office checked out.

Stains on your ceiling aren’t something to ignore. Instead, they are indicators of an urgent matter!

If you see water stain(s) on your ceiling, you should request help promptly.

Water stains can mean:

• Leaky pipe(s)
• Old caulking
• Problem with roof
• Poor insulation

Whatever is above your ceiling is typically the source of the moisture issue. Is your property’s roof or  bathroom above the water stain? That may just be the source of the problem. However, if you cannot determine a water source above the stain, you may have a leaky pipe.

Water seepage from old caulking or piping in disrepair are other common sources of water stains. It’s very important that damaged or old pipes are replaced to avoid leaking or “sweating.”

After a snowstorm or even a rain downpour, water stains can show up on your ceiling. For instance, rain can leak through from the gutter. Therefore, you have a roofing issue upon your property.

Sometimes, a professional may need to remove a portion of the ceiling, and possibly the wall, to completely restore and fix the affected area for good.

Remember, time is everything for stains and water damage. Applying a quick coat of paint over the stain can make a temporarily, cosmetic difference, but often time, the stain will bleed right through the new paint and there can still be mold damage.

Instead, call a professional to ensure the source of the water is correctly identified and handled properly. Ignoring the issue can lead to expensive repairs!

Call us, SERVPRO of Longview, to have water stains in your home or office checked out. We are the area’s water damage experts and are always “Faster To Any Size Disaster.” Large or small, we will restore your water-damaged property and make it “Like it never even happened.”

Call us with any needs or questions at:

(903) 238-8100

Tips to Conserve Water for Your Longview Business

7/2/2021 (Permalink)

SERVPRO of Longview encourages you to incorporate a few of these tips into your commercial business and see how much water (and money) you can save!

Unlike your home, your Longview commercial building is comprised of various employees and clients/customers. You and your family might make conscious efforts to conserve water, but often, those in your building may not.

How often do you use your bathroom sink and walk out with the water still running? Probably never! Now consider this. How many times have you visited an empty public restroom with a running faucet? Probably a few times a year!

One solution would be to install touch-free faucets. This saves businesses a lot of money, even if the initial cost is an investment.

Additionally, you can make an easy switch of replacing your faucet aerators with newer ones of lower power. After companies make this switch, they typically notice the new aerators only use a fifth of the water the older ones did.

If you operate a restaurant or any other facility that calls for a dishwasher, you may want to upgrade to a water-saving dishwater. Although they cost about the same as normal dishwashers, these washers use 40 percent less water, not to mention less energy too.

A few more tips for saving water in your commercial building include planting shrubs, bushes, flowers, etc. that require less water instead of growing plants that demand water. Additionally, you should make sure your irrigation device is positioned practically. The sidewalk shouldn’t be drenched after a watering session. Also, check for leaks or drips. You'll need them repaired to save water (and money).

If you’ve noticed rainfall and your irrigation schedule collide, you may want to invest in a rain or soil moisture sensor. You can save a lot on your water bill from what nature has to offer. Plus, if it has rained or the soil is damp enough, the plants could potentially drown.

We at SERVPRO of Longview encourage you to incorporate a few of these tips into your commercial business and see how much water (and money) you can save!

Matterport -Real Estate and SERVPRO of Longview

7/2/2021 (Permalink)

SERVPRO of Longview uses the latest 3D mapping technology to provide better-documenting services for our customers.

SERVPRO of Longview uses the latest 3D mapping technology to provide better-documenting services for our customers. 

Matterport is the standard for 3D space capture. Our all-in-one platform transforms real-life spaces into immersive digital twin models. So much more than panoramic scans, Matterport empowers people to capture and connect rooms to create truly interactive 3D models of spaces.

Do you need to feature a home you're selling? Do you need to express the way the home was left the people moved out? Are you a homeowner and wish to have us film your home before a renter moves in and when the renter moves out? This is for you!! Call us at (903)238-8100, we can come out to capture a building or home for you.

Does Your Longview Business Have Invisible Water Damage?

7/2/2021 (Permalink)

By using SERVPRO of Longview, you get trusted, professional company to come out to your property to assess water damage and to begin the restoration.

Water damage to your Longview Business should never be underestimated, even though not all damage is easily visible, it will show itself with time. No matter the perceived damage, you need to call a professional remediation service, reaction time is one of the most important parts of any water damage situation. Water takes the path of least resistance, so it often finds its way through building materials where it eventually gets trapped and creates rot and mold growth.

Emergency water removal is the first step in preventing any more damage to your property. Once the water is out, and the area has been dried by our SERVPRO technicians, we thoroughly inspect your property and figure out what has been affected and what is undamaged. This process can usually be finished in a few days and is monitored closely to ensure proper drying.

Some of the most common water damage causes:

- Failures in Your Plumbing
These events can release hundreds of gallons of water quickly into your office building. Malfunctions can result from broken pipes, malfunctioning sprinkler systems, loose hoses, and other plumbing sources.

- Local Flooding
Flooding can come from sudden, heavy local rain falls. Downpours this intense can flood gutters, drains, and down spouts quickly, and the overflow can cause severe water damage to your business.

- Long-Term Moisture and Humidity
Small leaks usually hide and are and overlooked, however, over time they lead to water damage problems that need repair. Ceilings, wall cavities, bathrooms, hallways, and attics are the most susceptible areas to mold growth and wood rot from continued exposure. Basements and vented crawlspaces are also environments which can be humid, leading to similar water and mold issues. Standing water can fast turn into damage that is more widespread if it is not cleaned up right away. Mold starts growing in as little as twenty-four hours after a water intrusion and can spread through your building and do much harm to the structural integrity, plus to the health of your employees and any equipment inside.

- So, How Can You Get Your Business, Back in Business?

By using SERVPRO of Longview, you get trusted, professional company to come out to your property to assess water damage and to begin the restoration process immediately.

Give SERVPRO of Longview a call today at (903) 238-8100 today!

Someone is always standing by to receive your call.

How Quickly Can Water Damage You Longview Home?

7/2/2021 (Permalink)

A fast response lessens the damage, limits further damage, and reduces cost. Give us a call today at (936) 559-0404

When it comes to water damage, a fast response is crucial.

What happens in a typical water damage situation (burst pipe, sewage backup, aquarium breakage, roof/foundation leak, etc.)?

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

1 - 24 Hours:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Seeing just how fast water damage can be, it’s evident that a fast reaction time is needed. That’s why our SERVPRO of Lufkin/S.Nacogdoches team is dedicated to responding immediately when you contact us. A fast response lessens the damage, limits further damage, and reduces cost.

Give us a call today at (936) 559-0404

SERVPRO of Longview Offers Continuing Education Classes

7/2/2021 (Permalink)

SERVPRO of Longview has Certified Continuing Education Instructors

SERVPRO offers both credit and non-credit courses for insurance agents, insurance adjusters, and Real Estate professionals. The CE courses provide you with information to better serve your customers.

These programs are designed to improve the knowledge of your staff regarding emergency mitigation. 

Here are some of the CE courses that are offered by SERVPRO

• Fire Damage Restoration

• Understanding Mold in the Restoration Industry

• Restorative Drying for Water Damage

• Mitigation Awareness Response Seminar

• Biohazard Cleanup

Since 1967, SERVPRO Industries, Inc., has been redefining the mitigation and restoration industries. In addition to training at the regional level, SERVPRO developed the National Training Center in 1992 to teach restoration and mitigation skills to Franchise Owners and insurance industry employees.

Contact us for a complete list of course offerings and class schedules (903) 238-8100.

Is Your Longview Property Storm Ready?

7/1/2021 (Permalink)

You can’t stop a tropical storm from affecting your Longview home, but you definitely can take steps to better protect you and your family.

Hurricane season is already knocking on Texas’ door, are you ready?

You can’t stop a tropical storm from affecting your Longview home, but you definitely can take steps to better protect your family and your property from one.

Hurricane season starts on June 1^st for us Texans and lasts all the way through November 30^th. Typically, the season peaks right around the end of August and beginning of September, but heavy weather can still strike at any time. Hurricanes don’t only affect the people living on the shore however, their effects can be felt hundreds of miles away.

A Good Outline for a Plan:

• Write down emergency phone numbers and keep them on the refrigerator or near every phone in your house. Program them into your cell phone too.
• Prepare an emergency supply kit.
• Locate the nearest shelter and different routes you can take to get there from your home. If shelter locations in your area have not been identified, learn how to find them in the event of a storm.
• Pet owners: Pre-identify shelters, a pet-friendly hotel, or an out-of-town friend or relative where you can take your pets in an evacuation. Local animal shelters may be able to offer advice on what to do with your pets if you are asked to evacuate your home.

During and after a hurricane, you may need supplies to keep your family safe and healthy. Remember that a hurricane could cut off your power and water supply. You also may not be able to drive because of damage to your car. Roads may be flooded or blocked.

That’s why it’s best to be prepared and stock up on everything you might need now. Be sure to prepare the following:

• An emergency food and water supply.
• An emergency medicine supply.
• Emergency power sources such as flashlights (don’t forget extra batteries).
• Safety and personal items.
• Important documents, including medical documents, wills, passports, and personal identification.
• A fire extinguisher. Make sure your family knows where to find it and how to use it! Read the National Fire Protection Association’s tips for using fire extinguishers.

Info from cdc.gov

What to do if You Smell Natural Gas in Your Longview Home

6/30/2021 (Permalink)

If your Longview, Texas home uses gas for heating or cooking, it's important to know what to do in the event of a gas leak.

If your Longview, Texas home uses gas for heating or cooking, it's important to know what to do in the event of a gas leak. On its own, natural gas doesn't have a smell, so providers infuse additives in that give it a scent in order to protect consumers. If you smell gas inside or outside of your home or hear a hissing sound, there are steps to take to ensure that you protect yourself and your family.

1. Don't Touch the Lights
When you first smell gas and you're not sure what's happening, the first step is to NOT turn on the lights. If there is a leak, turning a light switch on or off can trigger a reaction that causes a gas fire. Similarly, don't use matches, start or stop appliances, or use the phone.

2. Check the Stove
Check the stove to make sure that all the burners are off. One common reason that you smell gas but a gas explosion isn't necessarily imminent is that a burner was accidentally bumped on.

3. Open the Windows
If you can verify that the natural gas smell was caused by an improperly closed burner, it's safe to open the windows and doors to air out the house. However, if you've checked the stove and no burners are on, it's important to leave the windows closed to prevent oxygen from getting to a flame.

4. Leave the House
When the stove is ruled out as the cause of the smell, it's time to leave the house — and quickly. Worry only about getting the people in your home out; don't try to take extra items with you. A potential gas fire is an emergency!

5. Call for Help
Once you're safely away from the house (at least across the street), call 911 for help. In the event of an explosion that causes damage, an emergency restoration team will work with you to get you back in your home quickly.
A gas fire is a common way that homes sustain damage. If you think you smell gas, protect your family by leaving the house and calling for help.

How to Grill Safe This Summer in Longview

6/30/2021 (Permalink)

Anytime you are working with fire, be sure to keep safety in mind.

Now that summer is in full swing, and you probably feel like it’s time to bring out the grill and get grillin’. According to the National Fire Protection Association, July is the peak month for grill fires. So when you do have that delicious cookout, be sure to keep safety in mind:

• Propane and charcoal BBQ grills should only be used outdoors.
• The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
• Keep children and pets at least three feet away from the grill area.
• Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
• Never leave your grill unattended.
• Always make sure your gas grill lid is open before lighting it.

When Using A Charcoal Grill:

• There are several ways to get the charcoal ready to use. Charcoal chimney starters allow you to start the charcoal using newspaper as a fuel.
• If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquids to the fire.
• Keep charcoal fluid out of the reach of children and away from heat sources.
• There are also electric charcoal starters, which do not use fire. Be sure to use an extension cord for outdoor use.
• When you are finished grilling, let the coals completely cool before disposing in a metal container

When Using A Propane Grill:

• Check the gas tank hose for leaks before using it for the first time each year.
• Apply a light soap and water solution to the hose.
• A propane leak will release bubbles.
• If your grill has a gas leak, by smell or the soapy bubble test, and there is no flame, turn off both the gas tank and the grill. If the leak stops, get the grill serviced by a professional before using it again. If the leak does not stop, call the fire department.
• If you smell gas while cooking, immediately get away from the grill and call the fire department. Do not move the grill.
• If the flame goes out, turn the grill and gas off and wait at least 5 minutes before re-lighting it.

Specialized Fire Damage Mitigation for Your Gregg County Property

6/10/2021 (Permalink)

For any fire damage in your Lufkin home or Business, Call the professionals at SERVPRO of Longview to speak to a Fire Mitigation Specialist.

It is no secret that house fires are never a welcome surprise. Something as simple as leaving an item in the oven can often have disastrous consequences. Kitchen fires like this (protein fires) are not as simple as one would initially think. 

So, what exactly is a protein fire? A protein fire is smoke damage resulting from the extreme burn of a protein rich fiber (such as meat left cooking in an oven). And, like mentioned above, at first glance, protein fires do not appear to cause any damage to other surfaces in your kitchen and home. Nonetheless, the damage is there.

What makes the damage hard to quantify? Protein fires generally leave little visible residue, often confusing the untrained observer. While it may be difficult to visually see damage, you can most definitely smell it. Protein fires create a significantly more repugnant smell than most other fires. The nature of the burn also causes it to penetrate deeply into walls and furniture even more completely than other fires. This makes the mitigation process more difficult than most fires and can sometimes require multiple attempts and methods.

Now the final question is, what to do after the fact? Luckily, this question has a simple answer, contact the pros at SERVPRO of Longview. Every fire damage situation requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. So regardless of what type of fire your Gregg County property has had, we have the tools and experience to handle it.

For any fire damage in your Lufkin home or Business, Call the professionals at SERVPRO of Longview to speak to a Fire Mitigation Specialist. (903) 238-8100

Do You Know the Leading Causes of Housefires in Longview Texas?

6/4/2021 (Permalink)

If you are affected by a house fire though, there is a only one company that stands ready- 24 hours a day, 7 days a week, SERVPRO of Longview.

It’s estimated that there are around 1,024 house fires daily. In the U.S. it’s also estimated that there is a one in four chance of having a house fire in a lifetime. With such a significant number of homes being affected, a common question is “how do these fires start?”. So, I thought it would be helpful to compile a quick list of some of the most common causes, as well as ways to help prevent them and protect your Longview Property.

Cooking

According to the National Fire Protection Association (NFPA), the number one cause of home fires is unattended cooking. Make sure that you stay in the room while you are cooking with a heat source. If you cannot stay in the room the whole time, ask another adult in the family to watch over your food. When cooking food for long periods of time, use a timer so you don't lose track of time.

However, we know accidents happen so prepare your home and family by having a residential fire extinguisher on hand! Fire extinguishers should be placed on every of your home, especially in the kitchen and garage. You should also learn how to properly use a fire extinguisher to be prepared in the event you have to use one.

Heating Equipment

When the weather turns colder, we are going to heat our home. Space heaters should be used if only a small portion of your home needs to be heated. Keep your space heater away from anything that could easily catch fire, including curtains, laundry, blankets, and furniture. If your home relies on a furnace during the winter, call a professional to get it inspected once a year to ensure it is running properly.

Carbon monoxide can be produced by any fuel burning device, like your stove or furnace. For protection against a possible carbon monoxide leak, have carbon monoxide alarms. Alarms should be installed on every level of your home, outside of each sleeping area, and inside every bedroom. Test the alarms monthly to ensure it is functioning properly and replace the batteries every six months.

Faulty Wiring

Your home’s wiring likely isn’t something that you think about often. However, faulty wiring is a potential way for a house fire to start. Luckily, there are typically signs that point to the fact that your house’s wiring isn’t working correctly. Watch out for lights that dim when you use another appliance, if you are only able to use one appliance at a time, and frequently blown fuses.

Your first line of defense against home fires is investing in smoke alarms for your home and your family. Like carbon monoxide alarms, smoke alarms should also be installed on every level of your home and inside each bedroom, as well as tested monthly. Browse the First Alert site for a wide variety of smoke alarms to find the alarm that best fits your home and families' needs!

Info From: firstalert.com

If you are affected by a house fire though, there is a only one company that stands ready- 24 hours a day, 7 days a week, SERVPRO of Longview. When fire damage strikes, a fast response is critical. We’re dedicated to responding immediately, day or night, to your Longview home or business. A faster response helps to prevent secondary damage and to reduce cost.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (903) 238-8100

Is Your Longview Property Ready for a Power Outage?

6/3/2021 (Permalink)

You can't stop a storm or power outage from affecting your home, but you can prepare. Make an Emergency Plan today.

In the first half of 2021the Longview area has experienced a great deal of extreme weather. For the first time in decades, Texas became was hit by a formidable “Snow-Mageddon” which brought heavy snowfall and ice. Beyond that, we have had a large number of thunderstorms as well. These Snowfall and lighting storms were often accompanied by power outages, which often went on for days at a time. This all led to a mad dash for many people to buy supplies and generators, which showed a great lack of planning for a surprisingly large number of residents of Gregg County. So, here are some helpful tips and a good outline on how to prepare for a power outage.

• For Sudden Outages

If the lights go out and you’re left in complete darkness, navigate around your home carefully to avoid tripping over obstacles or knocking things off shelves. You do not want to clean up broken glass in the dark. Similarly, if the lights go out when you’re in the shower, do your best to rinse off any remaining soap and tread carefully while you find clothes. If you know you have a lot of tripping hazards around your home, put on shoes or slippers to avoid stubbing your toes or stepping on wayward toys.

Peek out the window to see if your neighbors have power. If they don’t, you may be without power a little while as the utility company works to restore it. During storms or strong winds, stay inside. Downed power lines are a significant threat if they’re still live. Immediately call your local utility if you see something that could be hazardous like sparks flying from power lines or downed poles.

• Preparing Your Home

Walk through your home, turning all your light switches to the off position. Unplug any appliances and electronics to prevent damage from electrical surges. Make sure you at least unplug your media center, any computers, and other expensive equipment. Leave one light switch on to signal when the power comes back on.

If you have a generator, keep it away from windows and never run it indoors. Likewise, never use camp stoves or charcoal grills inside your home. Without proper ventilation, carbon monoxide from combustion can get trapped in your home and put you at risk for carbon monoxide poisoning.

• Flashlights

Keep a few flashlights within reach in the most used rooms in your home. Some good spots are near the front door, in the kitchen, and next to your bed. Make sure they have fresh batteries, and you have a supply of extras on hand as well. Be cautious using candles on surfaces that won’t budge like kitchen and bathroom counters.

• Radio

A battery-powered or hand-crank radio is an essential tool for emergency preparedness. If you can’t charge your devices or connect to regular communication channels, a radio will tune you into weather and emergency updates in your area. Look for NOAA Weather Radios, which connect you to the National Oceanic & Atmospheric Administration’s 24-hour national weather service.

• Water

During emergencies, especially in extreme weather, your home’s water supply could be at risk of contamination from sewage or flood waters. Safe drinking water is the first essential to make sure you have on hand. Make sure you have enough water for everyone in your household. It’s recommended to have at least one gallon per person, per day for at least three days. For a family of four, that’s a minimum of 12 gallons of drinking water.

• Food

Food is also a critical concern during longer power outages and emergencies. To keep your perishable foods (meat, poultry, fish, eggs, or leftovers) fresh as long as possible, avoid opening your fridge and letting out any more cold air than is absolutely necessary. Even without power, refrigerators will keep your food cold for roughly four hours. A full freezer will stay cold for about 48 hours.

Info from: justenergy.com

What Exactly are Thunderstorms?

6/3/2021 (Permalink)

In the unfortunate event a thunderstorm or other natural disaster has affected your home our business, give us a call at: 903-238-8100

Longview, along with other surrounding areas of East Texas, are no strangers to thunderstorms. Severe and quickly changing weather is the norm around our parts for sure, but what exactly is the reason for that? Well, I thought it would be helpful to understand a little more about the entire thunderstorm process, and more importantly how to better prepare for them.

Thunderstorms- What Causes Them?

According to the National Severe Storms Laboratory, three basic ingredients are required for a thunderstorm to form:

1. Moisture
2. Rising, Unstable Air
3. A Lifting Mechanism

The process of thunderstorm formation begins with the sun heating the surface of the Earth.  This, in turn, heats the air just above the Earth’s surface.  Because warm air is less dense than cool air, warm air will begin to rise.  As this rising warm air interacts with various elements of the Earth’s surface terrain (hills, mountains, or pockets of cooler air) it continues to be pushed higher into the atmosphere.  As this air reaches the cooler areas of the atmosphere, it also begins to cool, allowing the moisture contained within to condense, beginning cloud formation.  As more particles of continuously cooling moisture gather, they begin to “bounce off of” one another within the cloud.  These collisions eventually build up large reactions of electric charge, resulting in lightning, which creates the soundwave we know as thunder.

Thunderstorms – How to Prepare?

Thunderstorms are most likely to occur in spring and summer months, when the surface of the Earth reaches higher temperatures, but can take place at any time of the year. 

1. Keep your roof gutters cleared, especially in the spring and summer months. Debris in gutters can cause rainwater to back up onto your roof, which can result in property damage.
2. Follow your local weather forecast. Although many thunderstorms can occur quickly, it is important to be weather aware when living in a region prone to thunderstorms.
3. Since lighting is one of the most dangerous components of a thunderstorm, be sure to practice lightning safety: during a thunderstorm, stay away from windows and doors, avoid using electronic devices that are connected to the wall, and avoid using plumbing, as metal pipes can conduct electricity.

SERVPRO of Longview values the safety of our community members as well as their properties. In the unfortunate event a thunderstorm or other natural disaster has affected your home our business, give us a call at 903-238-8100, We’re Here to Help!

Info from: 

 https://www.nssl.noaa.gov/education/svrwx101/thunderstorms/

Why SERVPRO of Longview is the Right Choice for Fire Damage Mitigation

6/2/2021 (Permalink)

The progression of damages after a structure fire can happen very quickly and be very overwhelming for a property owner.

The progression of damages after a structure fire can happen very quickly and be very overwhelming for a property owner. During the fire, the flames spread across flammable materials, damaging nearly everything in their path.  Along with the flames come soot residues and smoke odor, which spread even further than the flames, and linger long after the fire is extinguished. With extinguishing the fire often comes water, and large amounts of it, which saturates your structure and contents.  Now you have fire, smoke, and water damage! 

Where do you go from here?

Call SERVPRO of Longview for Help!

Our team has the knowledge, experience, and equipment to handle both fire/smoke and water losses of all sizes.  We offer 24/7/365 emergency response to begin the remediation process as soon as possible, reducing the total amount of damage sustained by your property.  We also work with your insurance company, to help alleviate the stress of the claims process. 

SERVPRO of Longview is an IICRC certified firm, backed by the Better Business Bureau and the Chamber of Commerce of Longview. Our highly trained technicians can help with your water or fire damage any time of day. 

SERVPRO of Longview is your locally owned and operated Clean Up & Restoration company with the backing of over 1,700 nationwide franchises.  To learn more about our service lines, schedule service, or for any questions, please give us a call at:

903-238-8100

1-4-8 Service Response

5/10/2021 (Permalink)

SERVPRO is faster to any size disaster

SERVPRO has a 1-4-8 Service Response Guideline:

1- Within one hour from the notice of loss, a SERVPRO Professional will contact you to arrange for service.

4- Within four hours of loss notification, a SERVPRO Professional will be on-site to start mitigation services (if necessary).

8- Within eight business hours of on-site arrival a verbal briefing of the scope will be communicated to the appropriate person.

Many losses can be dramatically reduced both in size and cost of the claim with a fast and effective response. Your local SERVPRO of Lufkin/S. Nacogdoches and SERVPRO of Longview are trusted by insurance companies across the nation to provide fast and reliable service.

Our bright green service vehicles can be seen all through East Texas at all hours of the day and night. We are available for emergency services 24/7/365 serving 20 counties and then some here in deep East Texas.

If you ever need us you can reach us at 936-559-0404 Nacogdoches, 936-637-0404 and in Longview at 903-238-8100.

Stop, Drop & Roll

5/10/2021 (Permalink)

Practice Fire Safety

Help Your Child Survive a Fire

• Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas. 
• Once a month check whether each alarm in the home is working properly by pushing the test button. 
• Replace batteries in smoke alarms at least once a year. Immediately install a new battery if an alarm chirps, warning the battery is low.
• Teach your children what smoke alarms sound like and what to do when they hear one.
• Ensure that all household members know two ways to escape from every room of your home, and where to meet up outside..
• Practice your fire escape plan at least twice a year and at different times of the day. Practice waking up to smoke alarms, low crawling and meeting outside. Make sure everyone knows how to call 9-1-1.
• Emphasize “get out, stay out.” Only professional firefighters should enter a building that is on fire—even if other family members, pets or prized possessions are inside.
• Use quick-release devices on barred windows and doors. Security bars without release devices can trap you in a deadly fire. If you have security bars on your windows, be sure one window in each sleeping room has a release device.
• Consider getting escape ladders for sleeping areas on the second or third floor. Learn how to use them, and store them near the windows. 
• Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

How often should you clean your carpets?

5/10/2021 (Permalink)

Clean enough to eat off of.. but please just use a plate and sit at the table.

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include:

• Regular vacuuming
• Spot removal
• Pilating the carpet to prevent matting
• Moving furniture to change traffic patterns
• Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months.

The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today 903-238-8100. 

Reuse, Reduce, Recycle

5/1/2021 (Permalink)

Reuse, Reuse, Recycle... That is what we do!

You can usually turn to Facebook and see who is offering major recycling days in your community like: paint, tires, electronics, shredding and more. Until then here’s a handy five step guide on how to recycle effectively. :

1. Know What to Put in the Recycling Bin

Keep it simple and focus on the most commonly recycled items are paper, glass, aluminum and plastic. Rigid plastics like water and soft drink bottles, milk jugs, detergent jugs or anything like these can be recycled. Don't use the recycled symbol as a guide, “the number on the container is really for people to identify the type of resin it is. That’s not helpful for the common consumer,” said Cody Marshall, a strategist at nonprofit Recycling Partnership.

2. Know What is Not Recyclable

It is really important to know what you cannot put in your bin. You can always check with your municipality or at BeRecycled.org if you live in the US, just plug in your zip code to search. Recycling companies struggle with the same problem items: hoses, cords, plastic bags, needles, clothing and propane tanks, according to Marshall, so don't put those items in your bin.

3. Rinse out or Clean items

Do a quick clean to make sure there is no food left in containers before you put them in the bin. This is really important if you only use one bin because food items or liquids could ruin paper. Save food for composting in your garden.

4. Don't Bag it

Unless you live in a place that requires it, like New York City, keep the recyclables loose in the bin. “A lot of the time, it’s not safe for our employees to rip those bags open, or it takes too much time,” said Keller. “A lot of bagged stuff goes right to the landfill.” 

5. If You Don't Know Then Throw it Out

If you really don't know if an item is recyclable and if it cannot be donated to be reused, then just throw it in the garbage. It will end up in a landfill but so will items that are put in recycle bins that don't belong there. If there is non-recyclable items in your bin, it may not be picked up anyway. Waste Management companies spend as much as 140,000 hours every year to remove plastic bags, Christmas lights and other items that get tangled up in the equipment.

Plastic bags can be used again or returned to grocery stores. Batteries, light bulbs, and hazardous waste may have a local recycling program so google or check BeRecycled.org to see where they can be dropped off. 

Water Fountain or Flood Machine?

5/1/2021 (Permalink)

The fountain that never stops

Everyone loves to gather around the old faithful water fountain at work or at school and catch up on the latest. It is always a fun game to wonder and play that game “ Is this thing gonna soak me or barely trickle?”

What if it the water fountain gets stuck in the on position? Have you ever wondered just how much water it can provide? Would you be surprised to know that it can provide as much as 100 Gallons Per Hour! And if your faculty ever falls victim to “Murphy’s Law” at 5pm on a Friday, you will definitely need our help!

Do you or your staff know where the water cut off valves are located on property? Do you have the correct trusted vendor on speed dial who can help 24/7/365?

Contact our SERVPRO of Longview team about providing an Emergency Ready Profile for your facility. This cost free analysis asks all the right question so you are never caught off guard and ready when “Murphy” strikes!

Call us 903-238-8100

Tips From The National Weather Service on Strong Winds

5/1/2021 (Permalink)

Heavy winds bring down trees

The National Weather Service alerts the public about high wind events using the following criteria:

• High Wind Warning: Take Action! Sustained, strong winds with even stronger gusts are happening. Seek shelter. If you are driving, keep both hands on the wheels and slow down. NWS offices issue this product based on local criteria.
• High Wind Watch: Be Prepared! Sustained, strong winds are possible. Secure loose outdoor items and adjust plans as necessary so you're not caught outside. NWS offices issue this product based on local criteria.
• Wind Advisory: Take Action! Strong winds are occurring but are not so strong as to warrant a High Wind Warning. Objects that are outdoors should be secured and caution should be taken if driving. NWS offices issue this product based on local criteria.

All it takes is a tree branch at 50 mph to shatter windows and 100 mph to penetrate exterior walls. Proper planning may help to save property and potentially people from injury and inconvenience when severe weather strikes.

Tips to prepare for heavy winds:

• Bring in unsecured objects from patios and balconies, and secure outdoor objects such as lawn furniture or garbage cans that could blow away and cause damage or injury. 
• Move vehicles to garages or away from trees
• Check trees and branches for any that could break off during a storm and have them removed
• Secure and shut off your outdoor pool. Turn off the circuit breaker to your outdoor pool and remove the motor to prevent damage.
• Have an emergency kit prepared in case of a power outage with items like flashlights, batteries, weather radio, etc.

Does Melting Snow cause Flooding?

5/1/2021 (Permalink)

What happens when snow melts?

How to Prevent Snowmelt Flooding

• Shovel snow away from your home, keeping it away from your foundation. Whenever possible, keep snow 5 feet away from your foundation.
• If your home is on a grade or hill, shovel snow so that it doesn’t roll toward your home when it melts. This ensures melting snow flows away from your home, instead of towards it.
• Clear snow from your roof to prevent excessive buildups. This prevents a significant amount of water flowing through your gutters during a thaw.
• Keep drainage areas around your home clear of snow and ice build-up. This ensures melting snow will drain properly and helps prevent backups.
• Inspect basement walls for cracks. This includes caulking around windows too. Make repairs as necessary to prevent water from entering your basement.
• Check your landscaping before the snow arrives to ensure the ground slopes away from your home. Add additional soil if necessary to help melting snow flow away from your foundation.
• Check your roof for ice and snow build-up. This can lead to ice damages that allow melting snow to enter through your roof.
• Inspect your gutters and downspouts. Clear leaves and other debris regularly during the fall, as this can create blockages. Add downspout extensions to channel melting snow away from your home.
• Check for and clear ice dams hanging from gutters. This places them directly over the perimeter of the home's foundation, meaning that when they melt, they could lead to an increased flooding threat in the basement. 
• Test your sump pump during the winter to ensure it works properly when the snow melts. Pour a bucket of water into the sump basin to engage the pump. If it doesn’t turn on, unplug the pump and investigate the issue.
• Never ignore water in your basement. Investigate and repair the source as soon as possible.
• If you have water in your basement or a flood from melting snow, dry and clean the area as quickly as possible.

Eww, what is that smell?

5/1/2021 (Permalink)

What is that smell?

Most homeowners and business owners may not realize that they are responsible for the maintenance and repair of their house or sewer lateral – the pipeline between the city sanitary sewer main, usually located under the street, and the building.

The sewer lateral is owned and maintained by the property owner including any part that may extend into the street or public right of way. A cracked or deteriorated lateral or one filled with tree roots can allow groundwater to seep into the system, contributing to the possible sewer backup problems.

Occasionally, the city sewer or municipal drainage system overflows and sends waste water back through the sewage pipe and into your home. An overflow can occur for a number of different reasons, including cracks in the pipe, a surcharge caused by large snowmelt or heavy rains, or a blockage caused by tree roots or plumbing system deterioration, and more.

However, it can also be caused by a blockage in your home’s or business own plumbing system due to a failed sump pump, hair clogs, grease clogs, or any other physical obstruction in the pipes.

If you experience call SERVPRO and we can help 24/7/365.  

SERVPRO Of Longview Can Handle Both Commercial and Residential Water Damage Mitigation and Restoration

2/5/2021 (Permalink)

Having SERVPRO handle both the damage mitigation and the rebuilding will help save us time, thus saving you money.

No matter what the size of the job is or whether it is commercial or residential, SERVPRO has the experience and training to mitigate and restore your property. All remediation jobs are different, and they require different strategies. That is where the years of expertise and training come in use and why we can tackle a wide arrange of obstacles.

Heavy winds and rain damage can be detrimental to a commercial property, by causing a great deal and damage and putting it out of commission for an extended period. That is why SERVPRO of Longview is always ready 24/7 with a team and equipment ready to go. A large job, such as an elementary school, requires a large team and a lot of equipment. Heavy storm and hail damage can require roof repair, which in a large building can require equipment (such as scissor lifts) to remove the damaged material and install the new. The floors must also be well protected and covered to prevent any further mess or damage.

Having SERVPRO (a specialized team with both the training and the experience) handle both the damage mitigation and the rebuilding will help save us time, thus saving you money. 

Having any roof damage on your Longview Property? Call us today at (903)-238-8100

A Fast Response Time is Critical for Fire or Water Damage in Your Longview Home or Business

2/5/2021 (Permalink)

So do not let a disaster keep you down for long, let SERVPRO of Longview make it “Like it never even happened.”

Whenever a water or fire disaster strikes your Lufkin home, an immediate response is critical. That is why SERVPRO of Lufkin offers 24/7 support. The sooner you act, the more it will save you in the long run. One of the best things you can do is add a temporary cover, such as tarps and boards, to help prevent any further damage.

After installing the temporary protective covers, SERVPRO can begin the process of getting your Longview home or business back to its former glory. The professionals at SERVPRO of Longview can simplify the entire restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low. We have experience working with just about anything you could possibly need. We have the experience of working with residential and commercial clients and the experience of working with your insurance adjusters.

So do not let a disaster keep you down for long, let SERVPRO of Longview make it “Like it never even happened.”

Complete Restoration and Rebuilding for Your Longview Home or Business

2/5/2021 (Permalink)

We have rebuilt and reconstructed countless walls, floors, kitchens, bathrooms, structures and more.

Going through a fire or flood your Longview home or business is both mentally and physically exhausting. That is why SERVPRO of Longview does not leave you to handle everything after the initial disaster by yourself. By offering extensive restoration services beyond just the initial restoration, we can simplify the whole process and keep it cohesive.

Using SERVPRO for more restoration and rebuilds after the fact not only gives you the absolute best in services, but also helps save you money on your Longview home or business. Our Restoration Project Manager and crew are qualified and experienced to tackle the entire process. From the initial cleanup, to the insurance adjusters, to rebuilding and construction. We have rebuilt and reconstructed countless walls, floors, kitchens, bathrooms, structures and more.  Whether your property suffers a small flood or fire and requires minor remediation services, or is large and require complete reconstruction of walls, support beams, floors and sub-floors, our experienced restoration professionals are here to help.  Not only can we remove ceilings, wall and floors affected by property disasters, but we can also replace them.  We provide all necessary reconstruction services and work seamlessly with highly vetted vendors for plumbing, roofing, electrical or other related services.

SERVPRO of Longview is here to work right alongside you, until everything is back and better than it was before. If you have any questions or would like a consultation, call us 24/7 at:

(903) 238-8100

How SERVPRO of Longview Can Help You, After the Initial Disaster

2/5/2021 (Permalink)

Now that you know that SERVPRO of Longview is your one-stop solution for all your construction needs call us for an estimate at: 903-238-8100

The damage has been contained, the restoration crew has packed up, and the house is quiet again. You make your way to the site of the damage and you are confronted with the remains of what was your home. You are grateful for the men and women of SERVPRO of Longview’s emergency response team, but who is going to put your house back together? Where do you begin? Who can you call?

When the time comes to rebuild the areas of your property damaged by water/fire/mold or any other disaster, SERVPRO of Longview can step in and save you time, money, and the headaches of taking on a construction job on your own.

What makes SERVPRO of Longview’s Reconstruction division such a wise choice is that upon completion of any restoration demolition to your property, you continue to work with the same franchise for your home or business rebuild. This not only saves you time shopping for a general contractor but assures you that you will receive the same unsurpassed customer service from start to finish that you have come to expect from the leader in disaster relief: SERVPRO of Longview.

Now that you know that SERVPRO of Longview is your one-stop solution for all your construction needs call us for an estimate at: 903-238-8100.

Call the experts of SERVPRO of Longview and watch the damage to your home disappear “Like it never even happened.”  

(903) 238-8100

SERVPRO of Longview's Restoration and Rebuilding Process

2/5/2021 (Permalink)

Our crews and managers work closely with you and your insurance provider to restore your property to preloss condition.

Once the emergency mitigation services have been performed in your home or business, our Restoration Project Manager will coordinate with our construction team, your insurance company and adjuster to plan the next steps. Our full-service disaster restoration services provide all the necessary steps in the cleanup, mitigation, restoration and rebuild process from start to finish. Our crews and managers work closely with you and your insurance provider to restore your property to preloss condition. Our goal is to leave you with the home and/or business you had before any damages occurred, as well as minimize any stress or strain associated with handling a restoration and construction project on your own. We have rebuilt and reconstructed countless walls, floors, kitchens, bathrooms, structures and more.  Whether your property suffers a small flood or fire and requires minor remediation services, or is large and require complete reconstruction of walls, support beams, floors and sub-floors, our experienced restoration professionals are here to help.  Not only can we remove ceilings, wall and floors affected by property disasters, but we can also replace them.  We provide all necessary reconstruction services and work seamlessly with highly vetted vendors for plumbing, roofing, electrical or other related services.

As construction in your Deep East Texas commercial or residential property begins a SERVPRO Construction Project Manager will work closely with you and your insurance adjuster to guarantee the highest level of satisfaction and most time-efficient execution of any and all construction requirements and needs. Our goal is to restore and repair your home or business back to its original condition, but also allow for any changes or upgrades to the property at your request (these upgrades may NOT be covered by insurance). This will afford you the opportunity to make any alterations to your property during the reconstruction phase. This will save you time and money on any of those home or business improvements you may have been planning but putting off!  

Contact our SERVPRO of Longview team at (903) 238-8100 today for any questions or a consultation!

Avoiding Health Effects of Biohazards While Waiting for SERVPRO

2/4/2021 (Permalink)

Biohazard Cleanup and Restoration

Blood, bodily fluids, and other Lufkin biohazards can endanger anyone who comes in contact with them. Even trace amounts so small that they cannot be seen with the naked eye can pose serious health risks. When a site in your home or business has been contaminated, how do you make it safe again? Rely on the professionals at SERVPRO of Longview for top-notch biohazard cleanup and restoration services.

Avoiding Health Risks
Is it necessary to seek professional assistance in cleaning up a location impacted by crime, trauma or death? With the risks posed by blood-borne pathogens and dangerous communicable diseases, cleaning a scene contaminated with biohazards like blood is a perilous undertaking for anyone who lacks the proper training and equipment. It is unpleasant to think about, but blood and bodily fluids are prone to splattering so that minute amounts can affect a wide area. The air at these scenes can be hazardous since small particles can become airborne if dried material is disturbed. Anything removed from the scene must also be disposed of properly to avoid spreading the contamination. Ultimately, the best way to make sure that a place is once again safe is to use a professional organization like SERVPRO that is experienced in biohazard restoration.

Preventing Legal Repercussions
As if the health risks created by biohazards are not dire enough, failure to have a contaminated space properly cleaned can also have serious legal consequences. There are regulations and laws regarding how biohazards are handled that must be followed. These rules are designed to safeguard everyone, and ignorance is not considered an acceptable excuse for disregarding them. Individuals and businesses that do not follow these rules may find themselves facing hefty fines. They might even be held liable if someone else is injured by their actions. Using a professional team that understands what is required to comply with the various rules and regulations governing biohazards in your area can shield you from both health risks and legal issues.

Focusing on Your Safety
At SERVPRO of Longview, we are committed to the well-being of our customers. Offering emergency services 24 hours a day, we will rapidly respond whenever you request our assistance. Our technicians follow the protocols established by the Occupational Safety and Health Administration and the Environmental Protection Agency, so you can be confident that they have the expertise and training to remove all biohazards and dispose of them properly. We use specialized equipment that allows us to detect the smallest trace of a biohazard, and we do not stop until your scene is thoroughly sanitized. As biohazard restoration professionals, we can often salvage items that others might have to discard, and we ensure that any material that does need to be removed from your location is disposed of appropriately.

Dealing with a crime, trauma or death is undoubtedly difficult, but you can depend on SERVPRO of Longview for courtesy, empathy, and the quality biohazard cleanup and restoration services that you need. Safety-minded, we are ready to do our part in restoring your space and your peace of mind. (903) 238-8100.

Do Not Let Sudden Storm and Water Damage Keep Your Longview Business Down for Long

2/3/2021 (Permalink)

No matter what the size of the job is, SERVPRO has the experience and training to mitigate and restore your property.

No matter what the size of the job is or whether it is commercial or residential, SERVPRO has the experience and training to mitigate and restore your property. All remediation jobs are different, and they require different strategies. That is where the years of expertise and training come in use to be able to tackle a wide arrange of obstacles.

Heavy winds and rain damage can be detrimental to a commercial property, by causing a great deal and damage and putting it out of commission for an extended period. That is why SERVPRO is always ready 24/7 with a team and equipment ready to go. A large job, such as an elementary school, requires a large team and a lot of equipment. Heavy storm and hail damage can require roof repair, which in a large building can require equipment (such as scissor lifts) to remove the damaged material and install the new. The floors must also be well protected and covered to prevent any further mess or damage.

Having SERVPRO (a specialized team with both the training and the experience) handle both the damage mitigation and the rebuilding will help save us time, thus saving you money.

Important Things to Know if Your Longview Home Has Flooded

2/3/2021 (Permalink)

Much like the name suggests, flood cutting is the process of removing around 2-3 feet of drywall and insulation that have been damaged.

If you have experienced a flood in your Longview home, then you know just how quickly they can cause damage and how widespread that damage can be. If you are fortunate enough to have never experienced a flood in your home, then there might be a few things you are unfamiliar with.

One of the most common repair processes is flood cutting, which is used after there has been sitting water in your home. Much like the name suggests, flood cutting is the process of removing around 2-3 feet of drywall and insulation that have been affected by water damage. After the removal is done, professionals can then replace the drywall and insulation.

The flooding in your home may not always require a flood cut but oftentimes they can be an integral part of the mitigation and rebuilding process. They will help eliminate the spread of mold and bacteria but removing the affected drywall pieces, which can be exceedingly difficult if not impossible to completely clean.

So, if you have had a flood in your Longview home, do not hesitate to contact the pros here at SERVPRO of Longview.

What to do if Your Longview Business Has a Fire

2/3/2021 (Permalink)

SERVPRO of Longview professionals are prepared with the training, experience, and equipment needed to restore your business.

Disaster scenes are always chaotic places, especially when it comes to your own Longview business. One of the most important factors on if your business can recover however, is your response after the initial fire is out.

A crucial beginning step is to document everything, take pictures and keep record of everything damaged. It is also extremely helpful to have pictures of everything you had before the fire as well. Keep detailed accounts of what purchases and actions you take in the entire fire recovery process.

The next step is to contact your business’ insurance company. Having immediate action will help ensure your business is back up as soon as possible and avoid any missed deadlines or delays.

Once the building is safe to return to, retrieve any valuables you have remaining. Some may not be able to save, but there are many methods too preserve and restore even heavily affected items.

It sometimes seems that rushing and opening back up is the only option, but to avoid costly mistakes it is important to contact the professionals. Having the experience of a professional crew will save you in the long run.

SERVPRO of Longview's disaster recovery team has served the Longview area and stands ready — 24 hours a day, 7 days a week — for whatever happens. By responding immediately, SERVPRO of Longview limits the damage caused by water, fire, mold and storms. SERVPRO of Longview professionals are prepared with the training, experience, and equipment needed to restore your business. SERVPRO of Longview redefines the unexpected to bring back comfort and productivity, and to preserve treasured and vital residences, municipal landmarks and businesses for generations to enjoy.

Let The Qualified Professionals at SERVPRO of Longview Help Your Local Business with Fire Damage

1/14/2021 (Permalink)

When fire damage strikes, a fast response is critical. We are dedicated to responding immediately, day or night, to your Longview business.

If you are Local Longview business owner, I know that you have worked hard to get where you are today. You are used to tackling any challenges that the business world can throw at you. But whenever a sudden fire strikes your local business, it can put a sudden stop to everything you have worked tirelessly for. That is why SERVPRO of Longview will work tirelessly right alongside you to get you back up and running.

It is no question that handling fire damage in your Longview Business is not a simple and quick process, in truth it has many different variables and requires a lot of foresight know-how. Luckily, SERVPRO of Longview has all the qualifications and experience to handle any fire damage problems you can throw at them. When fire damage strikes, a fast response is critical. We are dedicated to responding immediately, day or night, to your Longview business. A faster response helps to prevent secondary damage and to reduce cost. As fire restoration specialists, we have the training, experience and specialized equipment necessary to restore your business. We are committed to providing superior service while restoring your property back to pre-fire condition.

If your Longview business has been affected by Fire Damage, you are not alone, SERVPRO of Longview is always ready to help.

Call us at (903) 238-8100

Your Local SERVPRO of Longview is Qualified to Restore any Water Damage Caused by Snow

1/13/2021 (Permalink)

The sudden amount of water can leave lasting consequences of mold or other damage if not treated quickly.

East Texas Is not notorious for their extreme winter conditions. Snow and ice are typically not something we have to worry too much about as Texans. As a stark contrast to that however, just a few days ago we had more snow in a single day than we have had in the past few years combined. While this sudden winter wonderland was an enjoyable change of pace for many people, the beautiful fluffy white snow doesn’t stay that way for long. After the snow melts, it leaves your Longview home or business surrounded by water. The sudden amount of water can leave lasting consequences of mold or other damage if not treated quickly.

One of the things that East Texas is actually known for though, are copious numbers of trees. Most Longview residents have at least two or three growing in their own backyard. The rapidly dropping temperature can cause the limbs of the tree to freeze, which drastically weakens them. This combined with heavy snow piling on top can cause them to break and fall. Falling tree limbs could be completely harmless and simply land on the ground, but they can also fall and puncture your roof. The quickly melting snow can then leak through, causing a myriad of different issues.

Rest assured though, SERVPRO of Longview is trained and ready to handle these exact problems. SERVPRO of Longview is locally owned and operated, so we are part of this community too. When you have a flooding or water emergency, we are already nearby and ready to help. SERVPRO of Longview's disaster recovery team has served the Longview area and stands ready — 24 hours a day, 7 days a week — for whatever happens. So, do not let the freezing weather freeze you up, call the pros today at (903) 238-8100.

Upholstery Cleaning and MORE for Your Longview Home with SERVPRO of Longview

1/11/2021 (Permalink)

SERVPRO of Longview could save the furniture you already own, saving you the hassle and heartbreak of purchasing an entirely new one.

Having a fire or flood in your Longview home is never a good time. One of the toughest parts of the entire process is getting rid of the damaged furniture and personal belongings. So many of these items can have sentimental value to you and there is just nothing that can quite replace it. That is one of the main reasons SERVPRO offers industry leading upholstery cleaning. Whether it is your great-grandmothers old rocking chair that has been in the family for generations, or maybe your child’s favorite stuffed animal, we can help restore them their former glory.

But SERVPRO is not just limited to helping you only if you have had fire or flood damage. SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home. However, we do not just stop there. SERVPRO also offers their residential cleaning services to remove any not so pleasant odors, truly stopping it at the source and going beyond an average cleaning service.

So, if you have just read this and experienced anything close to it, give the SERVPRO of Longview pros a call at

(903)-238-8100.

Meeting With Charlene Ingram's Local Longview State Farm Office

12/8/2020 (Permalink)

We absolutely love any and every opportunity we have to serve our Local Longview Businesses.

SERVPRO of Longview's very own Jerry Iverson was able to stop by Charlene Ingram's State Farm Office. At the visit, they were able to discuss the impressive fire, water, and mold damage services that SERVPRO of Longview could offer to them!

We absolutely love any and every opportunity we have to serve our Local Longview Businesses. SERVPRO of Longview is locally owned and operated, so we’re already nearby and ready to help Longview, TX residents and business owners with any size cleaning or restoration emergencies.

Live in the Longview area and have any questions about the fire, water, or mold damage restoration process? Just give us a call at (903) 238-8100.

Storm Safety in Gregg County

8/21/2020 (Permalink)

Protect yourself from the potential dangers of storms, practice an emergency plan with your family.

Summertime is a great time to enjoy the great outdoors, but when sudden storms pop up, staying safe is of paramount importance. Thunderstorms may come and go quickly, but while they are in the area, they can cause a concerning amount of damage.

While the safest place to be during a storm is at home, if a sudden storm pops up when you are away, here are some practical tips for safety.

Know your options for shelter. When you are made aware of a severe weather scenario and are safely at home, remaining there is the best thing you can do so you can wait out the storm. However, this is a luxury that will not always be present. If you are caught out in a storm, you can shelter in your car as long as you can pull over safely and cut off your engine.

Practice electrical safety. A lightning strike can hurt a structure in many ways, but the most common way is via a power surge. As the lightning travels through the home’s electrical system, the wires will become overwhelmed with charge and transfer that to anything plugged into an outlet. If you can, go through the area you are in and unplug everything before a storm. In general, it is best to also have surge protectors throughout your home and office.

Avoid direct contact with concrete. Concrete structures are so sturdy in part because of how they are built. As concrete is poured around metal, it creates a great structure—but also causes a concern if there is lightning nearby. The metal in concrete can disperse electricity if the building is struck by lightning, so avoid touching these surfaces directly if possible.

Stay indoors for at least 30 minutes. If you are out enjoying the day when a storm rolls in, make sure you are not rushing back out too soon and putting yourself in danger. Lightning strikes can travel tremendous distances, causing officials to urge people to stay inside for at least half an hour after the last clap of thunder.

The Toll of a Fire in Your Kilgore, TX Home

8/21/2020 (Permalink)

The devastation of a fire is immense.

The devastation of a fire is one that few people can adequately prepare mentally for. If you are only going to do one element of fire preparedness, you should certainly plan your home’s evacuation routes and do regular drills with your family. However, we recommend taking it a step further and making sure you are prepared for the aftermath, as well.

The recovery and restoration process following a fire can be extremely stressful, but knowing how to handle it can go a long way in reducing your feelings of overwhelm and frustration.

Make Sure You Are Prepared for the Aftermath of a Fire

Prepare yourself for what to expect. While all fires will cause unique sets of damage to your home that are impossible to predict, understanding a general idea of what fire damage entails can go a long way. Not only will there be charred spots that have come into contact with flames, but smoke and soot damage can become widespread as it travels through the air of the home.

Wait to enter your home. Safety always comes first for any emergency action plan, even in the aftermath of a disaster. Always confer with officials regarding when it is safe to go back inside your home, and follow their guidelines for re-entry when you do. Fires can cause hidden structural damage that can be extremely hazardous if you are not aware of them.

Contact your insurance company. You will want to prioritize filing your fire damage claim as quickly as possible so you can receive compensation for the damages caused. Every insurance company is different in how they handle this, so contact yours quickly so there is no confusion about the process.

Document the damages. Staying organized is key to making sure nothing falls through the cracks, especially when it comes to keeping track of your belongings. Create a detailed inventory list so you know exactly what has been impacted by a fire, and be sure to take plenty of photos in case your insurance agent requests them for your claim.

Contact your restoration company. Prioritizing your emotional and mental well-being after a house fire is important to the healing process, and when you do not have to worry about restoration, that is much easier to do. Work with a company that you can put your faith into so you can gain peace of mind that your home is being restored well.

Call us any time or day, (903) 283-8100.

Old Appliances and water Damage

8/20/2020 (Permalink)

When did you last check the health of your washer?

The East Texas Area is surrounded by different bodies of water and heavy rains can cause huge issues for your home. But, sometimes, the worst water loss issues in your home come from inside. An old or aging dishwasher or washing machine can cause massive damage in a short amount of time, leaving your home in a damp state.

Like all things, appliances have a finite lifespan. As frustrating as it is to have to replace one, for majority of their use, they function as a convince on our lives. So just as you might see a doctor once or twice a year for a routine visit, so should you have your appliances regularly service. Regular service and maintenance can prevent threats to your home, but even still hoses become disconnected, and seals wear out inside of the appliance itself. When these situations occur, high volumes of water could end up in the affected areas and require you to seek…..

From the moment that our experienced SERVPRO of Longview professionals get the call, we respond quickly. We understand that the longer water soaks into construction materials, the more irreparable damage that occurs. Once we arrive, we assure that water to the appliance has gotten stopped and assess the full scope of the damage that our team faces in a thorough inspection.

Extraction begins shortly after that with the use of various sump pumps and wet-vacs. Larger pools of water damage could require the use of truck-mounted pumps from our SERVPRO fleet. Once the water has gotten removed from the floors, we set out to thoroughly dry the area, clean it, and deodorize.

Flood Water Damage and Safety

8/17/2020 (Permalink)

Never underestimate the power of water.

As Summer rolls along in East Texas and storm season continues, your Longview property could become victim to a flood. In the case of a flood or water damage event to your property, you need to call SERVPRO of Longview to start restoration work as soon as possible. The quicker we get out to your property the higher the chance that we will be able to restore and save more elements of the damage.

Of course, when things go wrong safety needs to be everyone’s top concern and our highly trained restoration technicians are no different. 

If electrical sockets were submerged, they need to be replaced. Even if they were only submerged for a short time this will need to be done. If the electrical sockets have stayed submerged it is unsafe to get into the water even if your power is out. It is generally recommended not to go into the water until the electrical meter has been removed from its socket. This ensures that the home is disconnected from the grid. 

Another safety issue with storm floods is the presence of various contaminants. Bacteria, viruses, mold, even feces can hitch a free ride onto the water coming into your home. That level of soil is why it is designated as category 2 water by our industry. Between our process of extraction and the application of an EPA registered disinfectant our technicians minimize the risk of pathogens during the restoration process. Since the air movers we set can aerosolize any remaining contaminants when there are particular health concerns, or a customer requests it we also can place a HEPA grade air filtration device to further protect our customers. 

If you experience any storm flooding or are concerned about it, give us a call today at (903) 283-8100 and we would be happy to help.

What A SERVPRO of Longview Rebuild Can Do For You

8/14/2020 (Permalink)

Down to the studs, we've got you covered!

The damage has been contained, the restoration crew has packed up, and the house is quiet again. You make your way to the site of the damage and you are confronted with the remains of what was your home. You are grateful for the men and women of SERVPRO of Longview’s emergency response team, but who is going to put your house back together? Where do you begin? Who can you call?

When the time comes to rebuild the areas of your property damaged by water/fire/mold or any other disaster, SERVPRO of Longview can step in and save you time, money, and the headaches of taking on a construction job on your own.

What makes SERVPRO of Longview’s Reconstruction division such a wise choice is that upon completion of any restoration demolition to your property, you continue to work with the same franchise for your home or business rebuild. This not only saves you time shopping for a general contractor but assures you that you will receive the same unsurpassed customer service from start to finish that you have come to expect from the leader in disaster relief: SERVPRO of Longview. 

Call the experts of SERVPRO of Longview and watch the damage to your home disappear “Like it never even happened.”  

SERVPRO of Longview Document Restoration

8/14/2020 (Permalink)

Trust the SERVPRO professionals!

In the aftermath of disaster, some of your most valued contents—documents, photographs, and books—could be lost forever. As a leader in the restoration industry, SERVPRO knows that timely mitigation is the key to recovering damaged possessions. With years of experience and state-of-the-art technology, SERVPRO’s restoration professionals will help you recover your paper goods before it is too late.

Our Document Restoration Facility:

• Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
• Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
• Digital: we use a computerized inventory system for digitizing your documents
• Flexible capacity - we can accommodate large commercial losses or small residential jobs
• Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

Need your valuable documents restored? Call Today - 903-283-8100

Our Technology

Then SERVPRO document restoration team uses innovate vacuum freeze-drying techniques; in fact, we use the same freeze-drying methods used by the Library of Congress to dry valuable historic documents and books. Our vacuum freeze-drying process is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

The Fire Damage Restoration Process from SERVPRO of Longview

8/13/2020 (Permalink)

The fire restoration difference.

We’re not going to kid you. Fire damage restoration is tough work. People call SERVPRO of Longview frequently to ask for advice on how to clean up after a fire.  Here are seven of the best tips we give people who ask about fire damage restoration.

Most people can put these tips into practice. But remember that fire damage restoration takes time, work, and skill. Realistically consider whether you want to try these ideas on your own or whether you’d be better off hiring highly trained restoration specialists who will guarantee their work.

1. Remove Smoke Damage

With any fire you’ll have a degree of smoke damage to your walls, wall paper, and paint. If the smoke damage is not too serious, you should be able to scrub it clean with detergents and bleach. Soot from smoke damage is greasy stuff, so always try to dust as much of it off from a surface before trying to scrub the surface clean. Often, you’ll want to repaint, but make sure all surfaces are clean and dry before you paint.

2. Limit Activity & Other Simple Fire Damage Restoration Steps

Until your house is restored, limit your activity and movement in the house. This helps prevent soot particles from being embedded into upholstery and carpets. Keep people’s hands clean so you don’t further soil upholstery, walls, and woodwork. Protect your things by placing clean towels or old linens on rugs, upholstery, and carpet traffic areas. Before you clean know the best cleaning method for that particular cleaning job (one example: Clean and protect chrome with a light coating of petroleum jelly or oil.) Wash both sides of the leaves on your houseplants. Change your HVAC filter and tape double layers of cheesecloth over air registers.

Call SERVPRO Of Longview for Cleanup and Restoration.

3. Get Rid of Mold & Mildew

Firefighters are great. They save many a live and many a home. But they do introduce mold and mildew into houses when they must use water to extinguish the fire. SERVPRO of Longview highly recommends you hire fire damage restoration professionals to deal with mold and mildew. Mold and mildew can cause serious health effects. It’s difficult for a nonprofessional to know for certain if he’s clean up all the areas affected by the mold and mildew. And mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls, and vents. The best thing you can do immediately is to air out every room and clean out all vents and filters.

4. Replace Carpets. Clean And Dry Your Floors

Your floors and carpets end up absorbing the worst of the damage from all the water used to put out a fire. In almost every case, SERVPRO of Longview recommends that you pull up any carpets that have water damage and replace them. Water can also seep underneath vinyl flooring and into the cracks in hardwood. You must address this. If you have experience with flooring, you can lift it up and clean under it. But you may want to call a professional fire damage restoration company to assist you.

5. Avoid Smearing Soot Into Clothing

Cleaning smoke damage from clothing is one of the biggest jobs you’ll have after a fire. Make sure you don’t smear the greasy soot into the clothing or just throw the smoky clothes into the wash. Often times dry cleaning is the best bet, and you should ask around local dry cleaners to see if any have experience with post-fire laundry. Removing smoke odor is another issue and we’ve covered it in another blog post.

Call SERVPRO Of Longview for Cleanup and Restoration. Call (860) 216-2785.

6. Scrub, Soak, And Cleaning Dishes

Dishes are also important items to clean thoroughly after a fire because they will be in contact with your food. Scrub all dishes well, let them soak in a solution of bleach and water (2 tablespoons of bleach per gallon) for at least 20 minutes and scrub some more for safety. When in doubt, if a dish, pot, or pan won’t come clean, cut your losses and throw it out – especially rubber or wooden dishes that absorb smoke.

Help Is Here

The team at SERVPRO of Longview also has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup.

SERVPRO of Longview is on Facebook!

8/5/2020 (Permalink)

Like and follow us on Facebook!

Have you visited our Facebook page? If not, you should drop a follow on Facebook!

SERVPRO of Longview’s Facebook is a great and easy way to keep up to date with all of our events, reviews of our service from real customers, and is a great way to reach out to us.

If you're still deciding on if we're the best choice for your situation put your mind at ease by checking out our reviews. All of the reviews on the SERVPRO of Longview Facebook page are by actual customers just like yourself!

We are also heavily involved with our community so by liking and following our page you can see which events we will attend! We have give-a-ways, games and prizes quite frequently and it's always a great time. 

Feel free to get in touch with on Facebook by messaging us and by leaving a comment or review!

Family Fire Escape Plan for Gregg County Texas

8/5/2020 (Permalink)

Every family should have an escape plan!

Every family needs a fire escape plan, and parents should teach kids safety measures. Be sure to schedule regular drills to make sure kids know how to escape from a home fire.

Make an Escape Plan

The most important fire safety measure is an escape plan. This plan should cover:

• Primary and secondary routes
• Kid-safe strategies
• A meeting point outside

Parents and kids should practice using all escape routes. Kids should know where to go and what to do in the event of a fire.

Bed Rolls

If a child is awoken by a fire alarm, they should know to roll over rather than sit upright. Have kids practice:

• Rolling over in bed
• Keeping their heads low and facing down toward the floor
• Putting a hand down
• Sliding out of bed onto the floor

You may want to sound a fire alarm during drills. Rolling out of bed can limit exposure to heat and smoke.

Fire Crawls

Heat and smoke rise during a fire. Crawling will keep kids in the coolest area with access to the clearest air. There are several types of kids safety fire crawls:

• Crawling on all fours
• Crawling on all fours with flat forearms
• Crawling with legs flat on the floor

These methods can help kids escape a home fire. Practice crawls during drills.

How to Check Doors

Opening a door during a fire without checking can result in burns or sudden ignition. Checking a door involves:

• Pressing a door with the back of a hand
• Leaving hot doors closed
• Cracking open cool or slightly warm doors
• Proceeding if clear and re-closing doors

These fire escape methods are useful for children and adults. Keep in mind that regular drills are necessary for all family members.

After ensuring kids safety, homeowners may be faced with severe damage to a home in Gregg County. A damage mitigation and restoration service can make it possible for a family to return home as soon as possible.

How SERVPRO of Longview neutralizes smoke odor

7/31/2020 (Permalink)

Only SERVPRO offers the very best in restoration services and one of the ways we do that is by using ozone.  

Ozone will neutralize virtually all organic odors, specifically those that contain carbon as their base element. This will include all the bacteria and fungus groups as well as smoke, decay, and cooking odors.  

Ozone is a toxic gas. However, it can be used safely when deployed by specialized generators under proper considerations. The benefits of using ozone for restoration work are fantastic. Smoke odor molecules that infiltrate all porous surfaces can be permanently removed by ozone gas. Only ozone will work on the most stubborn of all odor molecules, that being protein. Odors associated most forms of decay and like freezer failure have long resisted normal chemical deodorizing attempts. Ozone again has the potency to neutralize even these contaminants.  -

Info from: www.ozonesolutions.com 

As experts in deodorization, SERVPRO of Longview is trained to identify and eliminate offensive odors. The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.  

-(903) 283-8100

Mold Cleanup in Longview Texas

7/30/2020 (Permalink)

We are your mold experts!

Contents Claim Inventory Service

When a water emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Our Contents Claim Inventory Service:

• Preloss list and value of contents
• Detailed and accurate report
• Better information to settle claims quicker
• Assistance with burden of proof for claims
• Peace of mind when you need it most

Electronic Cleanup

Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. We will coordinate the restoration of your electronics, including:

• Television sets
• DVD players
• Computers
• And more

The key to restoring electronics is taking prompt action to prevent further damage. We start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Breaking down the potential threat of mold in your home

7/20/2020 (Permalink)

With the proper steps, Mold can be avoided.

Its name evokes images of green rot. Mold is a menacing pollutant existing naturally in the environment. But it's the last thing you want growing in your Longview home.

Like most people, you probably know that indoor mold ruins homes and threatens health. And you might agree that the first step to eliminating mold is locating its sources.

But do you know where to look for mold? Or even that using a popular disinfectant to clean it can do more harm than good? Chances are, you've been duped by these mold myths that should be laid to rest:

• A Clean Home is Mold-Free.

A dirt-free home is no guarantee against mold infestation. Mold thrives in closets, dark corners, and drywall, a common construction material in homes today. It's microscopic spores sail through the air, so you can't see them or know where they land.

• Your home has no moldy odors.

It's true that gasses produced by mold give off a musty odor. But it's false to assume that having no odor means your home isn't infested. Not all molds produce smells. And if mold is lurking in a basement, its smell doesn't enter the air you normally breathe. It's there, and you never knew it.

• Your home's basement never floods.

Wet basements are a major source of mold. But they're just one of many in your home. Other mainsprings for mold are humidifiers, leaky pipes, dryers that vent indoors, bathrooms and cooking areas that aren't ventilated, even carpets in a basement.

• Bleach can remove mold.

A powerful disinfectant, bleach wipes away mold on glass, metal, or plastic surfaces. But while its chlorine component doesn't penetrate to the sources of mold in drywall and wood, the water contained in bleach does. And--you guessed it--that water lingers beneath the surfaces, providing more than enough food for mold to grow.

We are here for you East Texas

7/20/2020 (Permalink)

Always local first!

One of the most profound losses that business people and homeowners experience are mainly caused by fire, water, mold or smoke damages. Witnessing your home and precious belongings being consumed by water or fire can be traumatizing. The only reassurance you can have after such a disastrous loss is obtained from having a clear support and guidance in rescuing as much property as possible.

In the indoor environment, water is the only long-term most catastrophic material. Structures and other personal properties can deteriorate rapidly as a result of too much flooding or moisture.

We have successfully restored much water, fire and smoke damaged structures in Longview, TX.

We have a wide variety of residential and commercial services to our clients. Over the years, our company has grown all over the East Texas area as a result of the exemplary services that we provide. We have a team of certified and fully trained professionals who are ready to respond to all emergencies at any given time.

Our company can tackle any disaster since we have all the necessary equipment for fire, smoke, and water mitigation.

Some of the services that we provide are as follows,

• Fire damage restoration

• Restoration of water damage

• Restoration of storm destruction

• Mold damage restoration and others.

As a leading restoration firm, we are capable of handling it all; from damage restoration, to water removal, to the cleanup of fire damage.

If not handled carefully and immediately, natural disasters can cause extensive destruction to your property. That's why you need a company that is fully equipped and experienced to restore your property to its initial condition. SERVPRO of Longview is the company you need for quick mitigation of any form of natural disaster.

Our team of emergency support is on standby 24/7, so you shouldn't hesitate to give us a call night or day.

Take Steps to Correct the Unsanitary Conditions

7/17/2020 (Permalink)

Take the steps to avoid disaster.

Restoring your home and salvaging your property after a flood requires a lot of time and effort. This is especially true if your Longview property has been affected by black water or sewage. When this is the case, you'll want to take steps to correct the unsanitary conditions, avoiding mold growth by disinfecting any areas that were contaminated. 

1. Keep Everyone Safe

The very first step in this process is to establish safety for anyone who participates in the cleanup. Your efforts to maintain safety should include the following:

• Shut off the electricity to the flooded spaces.
• Do not operate electrical equipment in flooded areas.
• Use protection for your eyes, mouth, and hands.
• Assess the type of flood water in the home.
• Don't attempt to work in black water (anything contaminated by sewage).

Once you have taken the above steps, you can continue to clean up your home.

2. Take Pictures and Write Descriptions

Your next step for recovering from flooding is to document the damage. Take a lot of pictures of the rooms in your home and all of the damage, both inside and outside. This information will help you work with your insurance company. 

3. Prevent Further Water Damage

Next, focus on repairs in places where water could still get into your home. For example, cover broken windows or complete repairs on damaged roofing.

4. Act Fast To Dry Out Your Home

One of the most important steps to safeguard against mold growth is to circulate air through the home, making sure you can dry out every corner and hard-to-reach area. If the weather is appropriate, open windows, and if it's safe to use electricity, start fans.

5. Contact Professionals

Sewage loss carries serious risks associated with the rising flood water. The contaminants in sewage may include E. coli and cryptosporidiosis. After flooding, put a stop to further contamination with the help of trained flood remediation professionals. 

After a flood, you need to move quickly to clean up your home and prevent mold growth. Ensure the property is safe, then take steps to sanitize and restore the home with the help of trained professionals. 

What is Water Mitigation?

7/17/2020 (Permalink)

Question: What is Water Mitigation?

Answer: Water mitigation is the act of preventing water from causing further damage to your property and provides moisture removal and control.

Let us talk about water damage statistics really quick. 

"When you consider the statistics, it becomes clear just how common and devastating a problem water damage can be. According to industry estimates, 14,000 people in the US experience a water damage emergency at home or work each day, and 98% of basements in the US will suffer from some type of water damage during their lifetime."

Luckily basements are not too common here in Longview but it does not take a basement to house water pipes and an estimated 250 gallons a day could leak from one 1/8 inch crack if left untreated.

Water Damage is serious business, call SERVPRO to help if you have water mitigation needs today!

The Storm Damage Experts in East Texas

7/15/2020 (Permalink)

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner. Structural damage to the exterior of your home is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO delivers the help you need swiftly even when a local disaster is widespread as we are able to call upon a network of over 1,650 franchises nationwide to respond if the need is great. 
 
Storm damage can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind and flooding repair and restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your repairs and restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently returning your home back to its pre-storm condition just “Like it never even happened.” 
 
Placing your trust in SERVPRO for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair and restore your home and in the process, we also restore your and your family’s peace of mind. Our technicians are highly trained for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your restored dwelling. 
 
We are here for you 24 hours a day, 7 days a week! Call 903-283-8100.

SERVPRO of Longview and the aftermath of a Storm

7/15/2020 (Permalink)

Demand for damage mitigation and restoration services spikes after a severe storm in Longview, Texas. Insurance agents and adjusters need to be able to rely on a local mitigation and restoration company to provide timely storm response services. Here are three services that make a local SERVPRO franchise the right choice for storm restoration.

1. Disaster Response

No matter how many properties are affected by a storm, a Disaster Response Team can arrive on each location within a matter of hours. Independent mitigation and restoration services are more likely to be backlogged than a national corporation that can dispatch employees and equipment from nearby franchises to areas that have experienced large losses.

2. Mitigation and Cleanup

The initial stage of storm response involves mitigating damage. In the case of structural damage, this may involve boarding up broken windows or breaches in a building envelope or tarping over a damaged roof. Standing water resulting from flood damage should be extracted as soon as possible. A full-service company can ensure that these initial measures contribute toward complete storm restoration.

3. All-In-One Restoration

A company that offers mitigation and restoration services can reduce the workload on insurance agents and adjusters while simplifying the claim process for property owners. Relying on a one-stop shop may make miscommunication less likely, prevent scheduling conflicts and allow for a faster and more thorough restoration job. Depending on a single service also means that the initial estimate is likely to be more accurate.

These storm restoration services set SERVPRO franchises apart from independent companies. The business model means that each location has the backing of a national corporation and the ability to call on nearby locations for additional personnel and equipment. A single estimate from a service that can clean up damage and rebuild a commercial property can also be more convenient for insurance agents, adjusters, and clients. 

Restoring what's lost in a fire

7/13/2020 (Permalink)

We can Help! 24/7, 365!

Finding your pristine collection of 1950’s dolls or once-colorful beer steins covered in a dense layer of dark soot while inspecting your Longview residence after a fire can make you feel like the fire, and its effects invaded every aspect of your home. Even glass cabinets and other enclosures often permit smoke to find its way in and settle on the contents’ surfaces.

At SERVPRO, we take pride in helping our customers reclaiming their homes and their possessions. We lessen its effects by using approved methods we learn through our Institute of Inspection Cleaning and Restoration Certification (IICRC) training. Before, we cleaned such items by hand, which could produce excellent results, although taking an enormous amount of time to accomplish.

Instead, we now use ultrasonic technology to remove soot and other grime from your most prized possessions. Small imperfections can grip onto soot and make an unsightly, ugly mark that diminishes the beauty of such pieces in a collection. Cleaning by hand often left these defects marred. A short period in our ultrasonic water bath, however, cleans soot from every surface, including in between tightly abutted surfaces that face each other. This ability to clean blemishes and hairline cracks makes a tremendous difference in how your collection appears when you receive it back from us.

While still at your property, we carefully pack each item in its own piece of plain paper and place it inside a clean box. Taking these boxes to our facility also includes inventory sheets that correspond to each box. These sheets follow your items through the entire process. After the water bath, we place them in a drying chamber.

Although the cleaning method eliminates the soot that causes collectible items to smell like smoke, we still provide further deodorization. We do this inside the drying chamber without moving them. Handling them as little as possible reduces the chances of breakage. We then re-wrap each item and place it into a new box so we can return these items to you, along with their inventory sheets.

Commercial Water Damage Restoration in Longview, Texas

7/13/2020 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Longview commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Laundry Room Safety

7/10/2020 (Permalink)

When you’re thinking about household fire hazards, you probably think about your kitchen, fire place, or electrical system. But do you ever think about your laundry room? According to U.S. Fire Administration, home dryer fires cause $35 million in property loss.

The most common reason for these fires by far is dirty or congested dryer vents and ducts. To reduce the risk of these fires happening, hire a professional cleaning and restoration company like SERVPRO® to clean your ducts when you notice your clothes are taking longer than normal to dry.

Other safety tips for your dryer from the National Fire Protection Agency include 

• Cleaning the lint filter before and after each load. Purchase a vent brush (it’s like a giant bottle brush) to use between professional cleanings.
• Making sure the outdoor vent flap will open and is not blocked by a bird’s nest or other potential obstacles
• Keep your laundry room tidy. Don’t leave laundry or old lint near the machine where they could be ignited by an overheating machine.
• Never run the dryer while you’re sleeping or away from home. 

For more information on cleaning dryer vents contact SERVPRO of Longview at 903-283-8100. We are always here to help!

The Know How Behind the Clean

7/10/2020 (Permalink)

SERVPRO technicians monitor the restoration process throughout the entire duration.

Did you know, there is actually a science behind the process of drying? The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Longview’s professional team is trained in the science if drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO of Longview professionals will:

• Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
• Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment.

What exactly does “Speed up Mother Nature” mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Longview has been trained to use top-of-the-line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO of Longview also uses state-of-the-art monitoring equipment, and proven scientific process to help speed the drying of your home or business.

The bottom line? SERVPRO of Longview has the training and equipment to help make it “Like it never even happened.”

Essential Ways to Prevent a Sewage Backup

7/8/2020 (Permalink)

Only things that disintegrate should be flushed!

A sewage backup is something that no East Texas homeowner wants to experience. Not only can this water be difficult to clean up, but it can also cause lasting damage to your property. While it is possible to repair the damage, it is best to prevent it from occurring in the first place. The following are a few ways that you can do that.

1. Dispose of Items Properly
There are only a select few items that are designed to be flushed down your toilet or poured down your kitchen sink. Disposing of other things in this way can cause a backup. Make sure you are not flushing napkins, paper towels, or other products that do not disintegrate quickly. You should also refrain from pouring grease or food down the drain.

2. Remove Plant Roots
Plants can be drawn to the moisture in your pipes and begin growing their roots there. This can make it difficult for the water to drain, resulting in flooding in your yard or in your home. Check for overgrown roots and remove these when necessary.

3. Unclog Your Drains
If there is nothing on the outside affecting your pipes, then you might simply have a clog. If you cannot identify the source of your backup, this is likely the case. Use chemical cleaners or a plumbing snake to remove anything that may be blocking the pipes.

4. Maintain Pipes Regularly
Storm damage, plants, and aging can result in your pipes not performing as well as they should. If your pipes are broken or blocked, water will not be able to move through them efficiently. In some cases, repairs can be done, but your pipes may need to be replaced depending on their type and age as well as the severity of the damage.
If clogged or broken pipes result in water overflowing into your bathroom or kitchen, you may need to have sewer cleaning done by a professional. A cleanup and restoration company can remove water and can make repairs to return your home to its previous condition.

Mold in your crawlspace in Longview, TX

7/8/2020 (Permalink)

The last place you suspect can be filled with mold.

Many people don't often think about the spaces under their homes in Longview, TX. However, just because you may not think about the spaces under your home doesn't mean problems may not occur there. As a homeowner, it can be wise to know what common issues, such as mold growth, could be affecting your home's crawlspace.

1. The Areas Under Homes Are Frequently the First to Acquire Water or Mold Damage

When flooding occurs, areas closest to the ground are most likely to sustain damage first. As a result, mold growth is likely to appear in areas under your home. However, other issues can also encourage mold growth under your home. Rain spouts that aren't diverted in a direction away from your home can cause water to build up under your house, and pipe leaks are another common cause of damage.

2. The Damage May Go Unnoticed

Many homeowners avoid going under their homes when possible, and since your crawlspace is not easily visible, the area may sustain damage without you noticing. Though you are likely to notice if a flood has affected the structure of your house, a slow pipe leak can result in equal amounts of damage. Keeping track of your water bills and looking out for unexplained increases in cost can help you to notice a leak before it's too late.

3. Media Blasting Can Be Beneficial

If the underside of your home has been affected by mold, restoration and sanitation can be difficult. However, mold remediation experts often use a method known as media blasting when removing mold from small spaces underneath houses. As the name suggests, media blasting entails blasting baking soda onto moldy surfaces. Then, specialized vacuums help to contain any remaining mold spores.

It's often useful to know about issues that could affect your home's crawlspace, as well as solutions that can fix common problems. Knowing that areas under your home are prone to damage, that problems can often go unnoticed and the benefits of media blasting can help you better prepare for any potential issues under your home.

SERVPRO of Longview is always storm ready!

7/7/2020 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in East Texas.

SERVPRO of Longview specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit East Texas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,800 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (903)238-8100

A water main break and your home

7/7/2020 (Permalink)

Pipe breaks and leaks happen very often.

Significant water incidents which require extraction services and restoration in your Longview home can happen with little warning. While many might attribute this kind of situation to flooding or some other natural disaster, the truth is, something as simple as a water break on the main line running near your property could leave you with much water to contend with in your home. Many homeowners do not think about the water line intended to distribute potable water throughout the community. This buried line is just a connection between a water treatment facility and your residence, though when there is a break on this line, it could cause significant issues with homes near the issue. There are a few paths that lead to a need for water removal after a line rupture on the main water line servicing your street.

The first of these considerations is backflow incidents. While many meters offer a last-minute failsafe to prevent an influx in back pressure to your service lines, these designs are not always able to withstand significant force. With back pressure strong enough, water can get forced through your service lines at a pressure your indoor plumbing cannot contain. At a breach, you need SERVPRO water restoration specialists to help you clean up the mess quickly.
Another possibility is a flood-like incident from water pouring (or shooting) out of the ground and
running into your property. This sudden rush of high volumes of water can quickly overcome
vulnerabilities in your home's exterior and allow water to flow into lower levels unabated. This
problem persists until the municipality can reach the appropriate isolation valves to stop the supply
of water to the damaged section of the main line. Our SERVPRO technicians can respond quickly in
these situations to help mitigate the damages your residence might experience.

As you can see, your home can experience significant water loss situations with no warning. Having the right professional assistance to help you clean up the mess and restore the damage once the water line gets repaired can save you time and irreparable disaster to structural components and contents of your home. WE ARE HERE FOR YOU WHENEVER YOU NEED US! CALL SERVPRO of Longview at 903-283-8100.

Commercial Water Damage Events Present Unique Challenges

7/3/2020 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events in East Texas commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial Restoration is our specialty!

7/3/2020 (Permalink)

24/7, 365!

When a business needs commercial fire or water damage restoration they should look for a company that provides 24 hour emergency services. SERVPRO of Longview is available 24 hours a day 365 days a year.

Once on site, SERVPRO of Longview will begin assessing the extent of the damage. This will allow our crews to come up with a plan of action moving forward. Often the extent of the damage might be more severe than it appears on the surface – for instance if mold is accruing in another room as a result of water damage, or if smoke got into an adjoining part of the building. SERVPRO of Longview will use top of the line equipment to accurately assess the damage.

If your company is in the position of needing commercial restoration, give us a call. We can board up your building to secure the premise, tarp the roof if there is damage, seal any leaks and prevent any further damage from occurring while we take care of the major issue.

Contents may need to be removed from the building and stored at our warehouse/ cleaned depending on the size of the loss. Once the items are removed we will be able to begin removing any standing water, etc.. and cleaning/drying the affected area.

Once everything is cleaned, dried out and/or removed, we will then involve our reconstruction department. They will be able to discuss repairs with the property owner and select items to replace what was removed and could not be salvaged. This could mean replacing individual items such as cabinets or flooring.

Ultimately, commercial restoration done by SERVPRO of Longview can provide a wide variety of different services which together can help to clean and restore a property after it has been affected by a storm, flood, fire or any other type of damage. This will then allow you to return to business as quickly as possible.

When it comes to your commercial property, we mean business. You need a company that can minimize the disruption to your clients while delivering superior results. Whether you need emergency water or fire restoration services, or mold remediation, SERVPRO of Longview has the training and expertise to help make it “Like it never even happened.”

•Small Office Buildings

•Large Office/High-Rise Office Buildings

•Apartment Buildings

•Restaurants

•Hotel/Motels

•Small Retail Stores

•Large Retail/Big-Box Stores

•High-Rise Residential

•Manufacturing & Industrial

•Government/Military

Faster to your Water Damage Event

7/2/2020 (Permalink)

SERVPRO of Longview provides 24 hour fire and water damage restoration service in East Texas

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Longview provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Longview arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1-24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

East Texas Residents: We Specialize in Flooded Basement Cleanup and Restoration!

7/2/2020 (Permalink)

SERVPRO technicians a certified IICRC

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your East Texas basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 903-238-8100

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Longview and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 903-238-8100

What to do after a fire

6/26/2020 (Permalink)

SERVPRO professionals clean and restore your property using specialized equipment and cleaning techniques.

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO Franchise Professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet.  
In 2015, there were 1,345,500 fires reported in the United States. These fires caused 3,280 civilian deaths, 15,700 civilian injuries, and $14.3 billion in property damage. (National Fire Protection Association)

• 501,500 were structure fires, causing 2,685 civilian deaths, 13,000 civilian injuries, and $10.3 billion in property damage.

• 204,500 were vehicle fires, causing 500 civilian fire deaths, 1,875 civilian fire injuries, and $1.8 billion in property damage.

• 639,500 were outside and other fires, causing 95 civilian fire deaths, 825 civilian fire injuries, and $252 million in property damage.

The 2015 U.S. fire loss clock a fire department responded to a fire every 23 seconds. One structure fire was reported every 63 seconds.

• One home structure fire was reported every 86 seconds.

• One civilian fire injury was reported every 34 minutes.

• One civilian fire death occurred every 2 hours and 40 minutes.

• One outside and other fire was reported every 52 seconds.

• One highway vehicle fire was reported every 3 minutes 1 seconds.

PRODUCT SPOTLIGHT: #114 SERVPRO Odor and Stain Remover

6/25/2020 (Permalink)

#114 SERVPRO Odor and Stain Remover.

SERVPRO of Longview is called to many situations, oftentimes requiring very specific cleaning products to properly mitigate a job.

Fortunately, SERVPRO has its own manufacturing plant for cleaning products, SERVPRO Professional Cleaning Products (SPCP,) which manufacturers all in-house cleaning products for all franchises throughout the United States. One cleaning agent that we use quite often is #114 SERVPRO Odor and Stain Remover.

SERVPRO of Longview is called to many jobs were urine or biomaterial that has infiltrated a home or commercial business. Using #114 SERVPRO Odor and Stain Remover, our technicians are able to eliminate odors and stains that may have been caused by urine, feces, vomit, spilled food, skunk, perspiration or other organic material.

If you need our services or would like to learn more about the wide array of the SERVPRO products we use in-house, feel free to contact SERVPRO in Longview at 903-283-8100.

The Unique Challenges of Commercial Water Events

6/22/2020 (Permalink)

Commercial Water Damage Events Present Unique Challenges. When an emergency situation arises in your business, give us a call and we’ll be there fast

Flooding and water damage events in East Texas commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Smoke and Soot Cleanup in Longview, Texas

6/22/2020 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your East Texas Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Longview will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (903)238-8100

Commercial Fire Restoration from SERVPRO of Longview

6/12/2020 (Permalink)

When a fire strikes your commercial property, it's quite likely that you feel yourself start to panic. This immediate reaction makes sense given all of the economic turmoil and property destruction that a fire can cause. However, knowing which steps to take in the face of a commercial fire can help prevent you from becoming anxious, losing money, and undergoing extensive property damages. To handle a Longview commercial fire successfully and speedily, implement the following four tips:

1. Contact A Fire Remediation Expert. 
Once the fire department has doused all of the flames, be sure to call a fire remediation expert. This individual will be able to equip you with a thorough assessment indicating the extent of the damages. Don't ever attempt to handle any of the cleanups, drying, or restoration processes on your own. Doing so could put you in peril of injury and illness.

2. Assemble Your Records. 
In addition to contacting a fire remediation expert, make sure that you assemble your business's essential records. You'll want to have this information with you when you start working with your insurance company. To guarantee that you can have all of your files ready in a safe place, make a point to buy a fireproof safe where they can be stored.

3. Call The Insurance Company Immediately. 
Be sure that you call your insurance company once the fire is put out. This step is important because your insurance agent will work with you to file a claim and determine how much coverage you'll attain for the commercial damages.

4. Get Permission To Reenter The Building. 
Always ask the fire department or another local authority whether you can reenter your building. 

Call SERVPRO For Fast, Friendly Fire Remediation Services 
If your business caught on fire, don't worry. Instead, call the professionals at SERVPRO of Longview and let us start cleaning up immediately. Acting right now is the key to limiting damages and expediting the restoration process. Choosing our team of industry specialists is the secret to attaining the sophisticated services you deserve. All of our IICRC-certified technicians will work with diligence and determination to get your commercial property back in pristine condition, so call us now at 903-238-8100 to attain your free estimate.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Longview is strategically located to respond quickly to your commercial fire emergency event. When commercial fire damage occurs we have the resources and personnel to help. Call us today! 903-238-8100.

What is an Emergency Ready Plan?

6/12/2020 (Permalink)

According to FEMA, around 40% of business fail to reopen after a disaster. And to make things worse, the United States Small Business Administration found that over 90% of business close within 2 years of a disaster. But despite these alarming statistics, you can mitigate the impact of a disaster if you make preparations in advance. One of the easiest ways you can begin preparations is by creating an Emergency Ready Profile. 

All of Our Business' Vital Information

An Emergency Ready Profile (ERP) is a document comprised of all of your business' vital information. It includes emergency contact information, utility shut-off locations, and other information you or your employees might need in an emergency situation. 

Your local SERVPRO franchise will create an ERP for your business, free of charge! A representative will come in and ask a few questions, then get the necessary information regarding shut-offs and emergency exit points. The whole process should take no more than a few minuets of your time!

After your representative compiles the documents, they will present both a physical and digital copy of the ERP.

Recovering Your Business

After a disaster, your priority should be to get your business back to its normal operations. Fortunately, an ERP allows you the opportunity to quickly respond and take crucial actions. If you are interested in an ERP for your business or commercial building, call SERVPRO of Longview today at 903-238-8100!

Summer Storms in East Texas

6/11/2020 (Permalink)

Always have a plan for storms.

Summer comes with many fun things BBQ’s, swimming at the beach, camping and spending time with family. Summer seasons can also come with wind, rain, and thunder/ lightning storms. When heavy rains come we risk floods, and high winds can wreak havoc on the power lines and trees around your home.

Here are a few help tips to keep your home safe during the summer months:

• Have an emergency kit ready in your home including these items: flashlight, battery powered radio, extra batteries, canned and dry foods, water, can opener, first aid, fire extinguisher, blankets, extra clothes and shoes, flares or whistle to signal for help.
• Cut down any dead or unwanted trees and branches around your home.
• Know the safest structure of your home to go during a severe storm, make sure everyone in your household knows to meet here.
• Avoid electrical equipment and telephones, instead use your battery powered TVs and radios.

If you happen to be caught outside during a thunder storm:

• Never take shelter under a tree or tower, lighting tends to strike the tallest object in the area
• Leave if you’re in an elevated area such as on a hill, mountain or peak
• Get out and away from any body of water
• Stay away from anything that conducts electricity including wires and fences.

If your home is affected by a summer storm don’t hesitate to call SERVPRO of Longview 24 hours a day, 7 days a week at 903-238-8100. We are here to help!

Commercial Restoration from SERVPRO of Longview

6/11/2020 (Permalink)

Here for you 24/7!

When a business needs commercial fire or water damage restoration they should look for a company that provides 24 hour emergency services. SERVPRO of Longview is available 24 hours a day 365 days a year.

Once on site, SERVPRO of Longview will begin assessing the extent of the damage. This will allow our crews to come up with a plan of action moving forward. Often the extent of the damage might be more severe than it appears on the surface – for instance if mold is accruing in another room as a result of water damage, or if smoke got into an adjoining part of the building. SERVPRO of Longview will use top of the line equipment to accurately assess the damage.

If your company is in the position of needing commercial restoration, give us a call. We can board up your building to secure the premise, tarp the roof if there is damage, seal any leaks and prevent any further damage from occurring while we take care of the major issue.

Contents may need to be removed from the building and stored at our warehouse/ cleaned depending on the size of the loss. Once the items are removed we will be able to begin removing any standing water, etc.. and cleaning/drying the affected area.

Once everything is cleaned, dried out and/or removed, we will then involve our reconstruction department. They will be able to discuss repairs with the property owner and select items to replace what was removed and could not be salvaged. This could mean replacing individual items such as cabinets or flooring.

Ultimately, commercial restoration done by SERVPRO of Longview can provide a wide variety of different services which together can help to clean and restore a property after it has been affected by a storm, flood, fire or any other type of damage. This will then allow you to return to business as quickly as possible.

When it comes to your commercial property, we mean business. You need a company that can minimize the disruption to your clients while delivering superior results. Whether you need emergency water or fire restoration services, or mold remediation, SERVPRO of Longview has the training and expertise to help make it “Like it never even happened.”

•Small Office Buildings

•Large Office/High-Rise Office Buildings

•Apartment Buildings

•Restaurants

•Hotel/Motels

•Small Retail Stores

•Large Retail/Big-Box Stores

•High-Rise Residential

•Manufacturing & Industrial

•Government/Military

Faster to any sized Storm!

6/9/2020 (Permalink)

SERVPRO of Longview Professionals understand that no damage is too small when it comes to your home.

Your home is truly a reflection of you, your tastes and your personality. Suffering damages to your home can feel like a part of you has been damaged as well. We recognize a loss can make you feel vulnerable, invaded or robbed of part of your life. Your loss is unique – in how it started, the emotions experienced and the extent of the damage

When damage affects your home, you want it to be restored to preloss condition. You cannot afford to let the marketability of your home be affected. That is why SERVPRO® Franchise Professionals have professionally restored property for over 39 years.

SERVPRO® is the trusted choice for hundreds of insurance companies nationwide, because they know SERVPRO® Franchise Professionals have the experience to do the job right.

• Recognized Industry Leader in Fire and Water Cleanup and Restoration
• SERVPRO® Franchise Professionals Serving America Since 1967
• Over 1,800 Locations Nationwide
• IICRC* Approved School for 5 Cleaning and Restoration Categories:
• Fire
• Water
• Carpet
• Upholstery
• ASD (Applied Structural Drying)

Please do not hesitate to contact SERVPRO of Longview for any of your water, fire or cleaning restoration needs. We are a full-service franchise – we work to dry out your home and restore it to its previous condition. Contact us at 903-238-8100 to inquire about our services.

7 Reasons to call a SERVPRO

6/9/2020 (Permalink)

Disasters can strike at any time in any location. Being prepared and knowing who to call can save your home or business time and money.

Here are the 7 Reasons to call a SERVPRO of Longview Franchise Professional:

1. 24 Hour Emergency Response: SERVPRO® Franchise Professionals work to exceed customer expectations. We respond to emergency losses 24 hours a day, 7 days a week.

2. Communication: SERVPRO® Franchise Professionals keep you informed from start to finish.

3. Reduce Recovery Time: SERVPRO® Franchise Professionals help you minimize interruption. 

4. Lower Recovery Costs: The SERVPRO® System helps you save money.Home Emergency Kit:

5. SERVPRO® Franchise Professionals help you plan before disaster strikes.

6. Full Line of Services: SERVPRO® Franchise Professionals help to solve your cleanup needs.

7. A Leader in Storm Response: Help when you need it the most.

Call SERVPRO of Longview at 903-238-8100 today to get help with all your restoration needs. We specialize in water, fire, mold & bio-hazard cleanup.

Steps to take during a Power Outage

6/8/2020 (Permalink)

We’re more vulnerable to power outages this time of year because of new growth and leaves that are still on the trees, which can pull branches down. Ready, a national public service advertising campaign, gives us these tips to follow before, during, and after a power outage.

Before

• Build or restock your emergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
• Make sure you have alternate charging methods for your phone or any device that requires power.
• Charge cell phones and any battery powered devices
• Know where the manual release lever of your electric garage door opener is located and how to operate it.
• Purchase ice or freeze water-filled plastic containers to help keep food cold during a temporary power outage.
• Keep your car’s gas tank full. Gas stations rely on electricity to power their pumps,. If you use your car to re-charge devices, do NOT keep the car running in a garage, partially enclosed space, or close to a home, this can lead to carbon monoxide poisoning.
• Learn about the emergency plans that have been established in your area by visiting your state’s or local website so you can locate the closest cooling and warming shelters.
• If you rely on anything that is battery-operated or power dependent like a medical device, determine a back-up plan.

During

• Only use flashlights for emergency lighting, candles can cause fires.
• Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for several hours. An unopened refrigerator will keep food cold for about 4 hours. A full freezer will keep the temperature for about 48 hours.
• Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors. Never use your oven as a source of heat. If the power may be out for a prolonged period, plan to go to another location that has heat to keep warm.
• Turn off or disconnect appliances and other equipment in case of a momentary power “surge” that can damage computers and other devices. Consider adding surge protectors.
• If you are considering purchasing a generator for you home, consult an electrician or engineer before purchasing and installing.
• Only use generators away from your home and NEVER run a generator inside a home or garage, or connect it to your home’s electrical system.

After

• Throw away any food that has been exposed to temperatures 40 degrees Fahrenheit (4 degrees Celsius) for 2 hours or more or that has an unusual odor, color, or texture. When in doubt, throw it out!
• If food in the freezer is colder than 40 degree Fahrenheit and has ice crystals on it, you can refreeze it
• Contact your doctor if you’re concerned about medications having spoiled.
• Restock your emergency kit with fresh batteries, canned foods, and other supplies.

SERVPRO of Longview’s main priority this season is safety. For any water or fire damage needs, feel free to call us at 903-238-8100

When you call SERVPRO, what you should expect?

6/8/2020 (Permalink)

We Answer the Phone Ready to Help
Call SERVPRO of Longview Today

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Longview has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information including your phone number and email address
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?
• Is there standing water (if applicable)?
• What year was the home or business built?

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Call us 24/7, 365 at 903-238-8100.

Protecting the Windows of your Home during a Storm

6/4/2020 (Permalink)

Protecting the Windows of your Home during a Storm

Some homes in Longview, Texas may be especially susceptible to high winds. However, you don’t have to sacrifice style and comfort to prevent windblown glass and exposure to the elements. Examine the following shutter designs to choose the best one for your home.

1. Traditional Designs

When many people picture shutters, they imagine a wooden frame on either side of the window with rows of slats. This is called the colonial design, and it is so common that many homes use a non-functional version as a decorative window accent. However, depending on the conditions in your area, the colonial shutter variety might be a solid choice for storm protection as well. Another traditional design called the Bahama shutter has vertical hinges, allowing it to open into a small awning to provide shade in warmer climates.

2. Modern Equipment

Other homeowners choose a sleek and compact look to keep their shutters out of the way when no high winds are present. Accordion and rolling shutters are made of light metals or polycarbonate, giving them a high degree of strength and flexibility. This enables the window cover to fold away or roll up when not in use. These designs are typically more expensive than the traditional varieties, and can even be electrically-powered for added convenience.

3. Temporary Protection

Storm panels and plywood are another window damage prevention method for those in high-risk locations. These storm shutters are not intended for permanent installation, and properly speaking, they do not “shut” over the window at all. Storm panels are corrugated metal surfaces that are simply affixed to the window frame with screws. Plywood is an even cheaper solution and can be implemented faster, but may not be as secure.

Whatever shutter option you choose, remember that protecting your home against high winds is the first step toward avoiding interior flooding. Have the contact information of a qualified water damage restoration service ready if you anticipate severe weather conditions.

Now is a great time to check your gutters!

6/4/2020 (Permalink)

Now is a great time to check your gutters!

Did you know that a large percentage of damage homes suffer during a rain storm or hurricane is to the roof?  Keeping your gutters clear and in good condition can help reduce the amount of damage your roof receives and how much water seeps into your home.  The more prepared your are, the less damage you will have to face.

Here are some tips on how to prepare your roof gutters before a rain storm/hurricane:

1. Get out your ladder. Go around your house and make sure your gutters are free of leaves and debris. This is a top tip from every government agency and safety service.  By late fall, it’s likely more than half full of leaves that have fallen and they’ve clogged your gutters.  Add a lot of rain, and it’s a receipt for water in your basement, leaky ceilings, and more.
2. Extend you downspouts. Keeping water away from your foundation is critical when there is a lot of rain. A downspout that only extends the length of the curve can be dangerous.  Even one that extends three feet isn’t good enough.  Downspout extenders or even length of downspout attached to the downspout elbow can keep the ground around your home from getting over saturated.  Water can seep through the walls of your foundation if the ground gets too wet.
3. Check your window wells. Cover them if you can keep out excess water and debris.  If a gutter were to clog, it’s often a window well that fills with water first.  The seals around the windows won’t keep water from pouring into your home.  Keep a bucket handy and check your window wells often during the storm.  A little preemptive bailing can keep from a wet basement.
4. Be courteous and don’t dump your leaves in the street. After gutter cleaning, you may want to dump all those leaves out to the street for pick up.  Do your street storm drains a big help by not dumping them out there just yet.  You’ll wind up putting a strain on local resources and services that, in a situation like this, should be going to more important issues.  Storm drains will clog if the streets are taxed with extra leaves. They also make it more difficult to get to power lines or downed trees.
5. Protect stuff in your basement. If there are places around your home prone to flood occasionally, even if you have dealt with your gutters before the storm, make sure you get them off of the ground.

Water damage after the storm can be devastating.  Don’t hesitate to call SERVPRO of Longview 24 hours a day, 7 days a week at 903-238-8100.

After Your Toilet Overflows

6/3/2020 (Permalink)

3 Steps To Take When Your Toilet Overflows

Toilets are the workhorses of the bathroom, so naturally, they occasionally malfunction. One of the most common outcomes of a toilet issue is an overflow, an outpouring of water that can be messy and even dangerous if water is contaminated. Whether caused by sewer damage or an everyday clog, a flooded toilet can pose a fast-moving crisis. Don’t panic. Use these tips to be ready when your Longview home faces this common household calamity.

Why Toilets Overflow

The first thought when a toilet overflows is a clog or even sewer damage, but many things can cause your bowl to shut down. Causes include:

• Stopped up toilet traps
• Blocked drain pipes
• Clogged sewer lines

Whatever the cause, the outcome is the same, a bathroom flooded with gray water. It’s key to know what steps to act fast to minimize damage.

Stop the Water

Immediately reach behind your toilet and find the water shut off valve. If you don’t have one, try opening the tank and removing or blocking the float so it won’t keep letting water fill the tank.

Clean Up

Toilet overflow water is considered contaminated gray water at best and black water if it contains human waste. It’s important after a toilet overflow that you immediately use towels to clean up the water. Wash or dispose of them afterward.

Find the Blockage

In cases where you are certain something is blocking the toilet, try removing it either by hand or with a plunger. Be sure to wear gloves to avoid contaminating your hands. If you can’t find the object or it’s too stuck, it’s time to call a plumber or sewage company.

Bad pipes, clogs or even sewer damage can cause toilet overflows in the blink of an eye. Know how to handle them. Use these tips to stop the flow of water then call your local sewage removal experts for extensive cleanup.

What to do with a Kitchen Leak in Longview, TX

6/3/2020 (Permalink)

Water is used every day in your Longview, Texas home, but it can be nerve-wracking when the water leaks. Any unwanted flooding may lead to ruined appliances, water damage, and mold. To prevent this from happening, learn about two common kitchen leaks and what you can do to fix them.

1. The Kitchen Sink

Plumbing fixtures don’t last forever. Sometimes the pipes get old or they malfunction. If you detect a puddle of water underneath the sink, act quickly. Remove all the items in the exposed cabinet and wipe up the water with a towel. Don’t forget to dry the underside of the sink. 

Once you have soaked up all the water, leave the cabinet doors open to dry. Leave a towel and test for an actual leak by turning on the faucet and running the garbage disposal. If the sink continues to leak, call a professional. 

2. The Dishwasher

Dishwashers can leak and lead to serious flooding. This is a problem most people want to avoid, especially because the water can seep into the floor and cause water damage problems below. To prevent any dishwasher mishaps, keep the kitchen sink unclogged. If kitchen repair is needed, it’s best to dry out the area and call a professional.

The Solution

There are a few common ways to discover water problems in the home. If you are concerned about kitchen leaks or water damage in your home, look out for the following signs:

• Dripping water
• Stained ceilings or floors
• Swollen or wet walls
• Mold

If you discover any these, contact a professional for help. Water damage should be taken care of quickly to avoid further problems.

Keep an eye out for leaks and potential issues that can lead to flooding. Kitchens, bathrooms, laundry rooms, and basements are often the most vulnerable to leaks. By being aware and acting quickly, you can prevent unwanted water in home appliances and surrounding areas.

After a Fire in my Longview Home

6/2/2020 (Permalink)

Fires can be especially devastating to your Longview home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO of Longview professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet. 
 In 2015, there were 1,345,500 fires reported in the United States. These fires caused 3,280 civilian deaths, 15,700 civilian injuries, and $14.3 billion in property damage. (National Fire Protection Association)

• 501,500 were structure fires, causing 2,685 civilian deaths, 13,000 civilian injuries, and $10.3 billion in property damage.

• 204,500 were vehicle fires, causing 500 civilian fire deaths, 1,875 civilian fire injuries, and $1.8 billion in property damage.

• 639,500 were outside and other fires, causing 95 civilian fire deaths, 825 civilian fire injuries, and $252 million in property damage.

The 2015 U.S. fire loss clock a fire department responded to a fire every 23 seconds. One structure fire was reported every 63 seconds.

• One home structure fire was reported every 86 seconds.

• One civilian fire injury was reported every 34 minutes.

• One civilian fire death occurred every 2 hours and 40 minutes.

• One outside and other fire was reported every 52 seconds.

• One highway vehicle fire was reported every 3 minutes 1 seconds.

Using a Fire Extinguisher

6/2/2020 (Permalink)

3 Easy Steps to Follow When Using An Extinguisher 

Here are 3 easy steps you should follow when using an extinguisher to put out a fire in your home.

1. Identify Your Evacuation Path - The last thing you want to do is focus so much on putting out the fire that you become trapped in the blaze. Take a moment to look around you and ensure you have a safe escape route to use as needed before pulling out the extinguisher.
2. Follow Instructions on Extinguisher - Fortunately, most extinguishers come with easy-to-read instructions printed directly on them. Follow the instructions and make sure you discharge the extinguisher within the effective range listed on the container. 
3. Back Away From the Fire - It’s possible for a kitchen fire to flare up again even after you’ve put parts of it out, so make sure you back away from extinguished flames instead of moving toward them. 

Once the fire is safely put out with a fire extinguisher, call your local fire damage restoration company in Longview, Texas. They can help repair and restore your home after fire damage has occurred. 

For more information, visit www.SERVPROlongview.com.

Smoke and Fire Damage: Your Longview Property

6/1/2020 (Permalink)

Fire completely engulfs this property but luckily no one was injured.

Fire and smoke damage is especially destructive. In many instances your Longview property will also suffer from water damage from firefighting efforts. We specialize in fire and water damage restoration; it’s the cornerstone of our business. We have specialized equipment, specific training, and certifications that allow us restore your home to pre-fire condition.

We understand you may be feeling confused, stressed, and more than a little vulnerable. Our technicians will treat your family with empathy and your home with great care. 

EVERY YEAR, NFPA surveys a sample of public fire departments in the United States, stratified by the size of the community they protect, to project national estimates of the country’s fire problem. Based upon the data we received in response to our 2015 National Fire Experience Survey, we estimate that public fire departments in the U.S. responded to 1,345,500 fires last year, a highly significant increase of 3.7 percent from 2014.

The Preventable Kitchen Fire

6/1/2020 (Permalink)

This kitchen fire spread throughout the home quickly.

Did you know the kitchen is where more home fires occur than anywhere else in the house and that cooking is the number one cause of home fires? The American Red Cross has steps everyone can follow to avoid a cooking fire:

1. Never leave cooking food unattended – stay in the kitchen when frying, grilling or broiling food. If you have to leave the kitchen, even for a second, turn off the stove.

2. Check your food regularly while cooking and remain in the home while cooking.

3. Use a timer so you’ll remember that the stove or oven is on.

4. Don’t wear loose clothing or dangling sleeves while cooking.

5. Keep the kids away from the cooking area. Enforce a “kid-free zone” and make them stay at least three feet away from the stove.

To learn how to prevent a fire in your home and how to keep members of your household safe, you can take our cooking safety quiz and download the Red Cross Fire Prevention and Safety Checklist. Downloadable fact sheets are also available on how to avoid home heating fires, candle safety, proper use of smoke alarms and teaching your children what to do in the event of a fire. 

Certified: SERVPRO Cleaned – a defensive cleaning program

5/18/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Longview today at 903-283-8100 for your Certified: SERVPRO Cleaned consultation.

Tornado Damage and Your Home

5/12/2020 (Permalink)

Tornadoes are a terrifying, often devastating, weather event. They can turn houses into dust, and flip lives upside down. Living through a tornado can be traumatizing, and sometimes the aftermath is just as bad. Parts of your home may be destroyed, and the idea of fixing it can be overwhelming. Recovering from a tornado could be a huge task, depending on how bad the damage was. However, there are steps to take toward recovery and people ready to help along the way. There are steps that should be taken right after the storm passes, and other steps to take down the road when it is time for repairs and cleaning.

Protect Yourself and Your Loved Ones

The first step is to stay in your safe place until the storm has completely passed. If you are able, try and wait until you get the all clear from local officials. After the storm, check yourself and those with you for any injuries. If someone is hurt, the next step is seeking out first aid. After everyone has been checked and is okay, you should see how bad the damage to your house is. Make sure to watch out for anything that is unstable and likely to fall. If you go outside, look out for any downed powerlines. They can be life threatening, so if you see downed powerlines stay inside.

Protect Your Property

After you make sure yourself and your loved ones are protected, start protecting your property. You can make temporary repairs in order to prevent further damage. Many insurance companies will reimburse you for the cost, so make sure to keep receipts just in case. In addition to temporary repairs, living expenses may also be reimbursable. If your house is damaged to the point of you having to stay in a hotel, keep the receipts. Your policy may pay you back for the cost of it. Make sure to make a list of anything that was damaged, and don’t throw out damaged belongings. An adjuster will need to assess them for value if your policy covers replacing them. You should also inspect all utility lines and appliances. Any damage could lead to a gas leak or electric shortage. Damaged electric wires may also cause a fire. You may even have to turn off the main valve in order to prevent more harm to your house. Once these steps have been taken, contact your insurance company. From there, they can work with you to see what your policy covers. Most of the time, they will hire services to come out and repair damages.

Clean Up and Repair

SERVPRO of Longview has an incredibly fast response time when it comes to disasters. We have equipment and personnel ranging across 1,700 franchises. Our experience and training will allow us to restore your property quickly and efficiently. In addition, we will document the entire process.

The Need for an Emergency Plan in East Texas

5/12/2020 (Permalink)

Right now is the perfect opportunity to review your emergency plan.

In recent years, many different types of disasters have affected the United States. Flooding, tornadoes, hurricanes, wildfires and blizzards are natural disasters that can threaten your home, business and community. Your local SERVPRO® Franchise Professionals want you and your customers to be aware of the steps to take to help prepare for Mother Nature's worst.  

Right now is the perfect opportunity to review your emergency plan. Emergencies can happen unexpectedly in communities just like yours, to people just like you. Tornado outbreaks, river floods, flash floods, historic earthquakes, and even water main breaks and power outages in U.S. cities affecting millions of people for days at a time.  

The more you know about what to do in an emergency, the more confident and secure you will feel in your abilities to manage through a disaster. Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it. Contact your local SERVPRO of Longview for more information and tools to help you be "Ready for whatever happens."  

What Exactly is a Protein Fire?

5/8/2020 (Permalink)

Chicken is a great source of protein except for when it burns up and smoke up your entire home.

Protein fires create an especially unique restoration challenge. Fire damage caused by burnt food can also create odor issues which are difficult to mitigate. Here are some important facts regarding this type of fire.

1. Protein fires generally leave little visible residue, often confusing the untrained observer
2. They create a significantly more repugnant smell than most other fires
3. The nature of the burn causes the odor to permeate structure and furniture even more completely than other fires
4. Require extremely thorough cleaning to remove the odor
5. Sometimes require a sealing agent or even repainting to completely eradicate the odor
6. May require multiple attempts and methods to achieve customer satisfaction

It is also important to recognize that perception of odor is highly individual.  There are no tools available to “measure” smell, and as a result, a homeowner may perceive odors that technicians or even neighbors cannot.  Often times, because of the strong link between smell and memory, a homeowner may experience “phantom odors” where the memory of the event causes reproduction of the odor even after thorough cleaning.

Fire Damage In Your Home Or Business? Call the professionals at SERVPRO of Longview to speak to a Fire Mitigation Specialist. 903-283-8100.

Water Damage Tips for Longview, TX

5/1/2020 (Permalink)

• Shut off the water source, if possible or contact a qualified professional to stop the water source.
• Turn-off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
• Remove as much excess water as possible by mopping and blotting
• Place aluminum foil or word blocks between furniture legs and wet carpeting
• Move any paintings, art objects, computers, documents and other sensitive valuables to a dry place.
• Do not enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
• Do not use your household vacuum to remove water! This could cause electrical shock and cause damage to the vacuum.
• Do not turn on ceiling fixtures if the ceiling is wet or enter the room where ceilings are sagging from retained water.

Have questions regarding water damage? Contact the SERVPRO of Longview today!

24 Hours After a Water Damage Event

5/1/2020 (Permalink)

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of receiving a loss notification, SERVPRO of Longview will be on site to help ensure a water damage is handled by completing the following steps.

Inspection

SERVPRO professionals will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning the work.

Emergency Services

Our SERVPRO professionals will take steps to help protect your home or business, as well as personal property and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.

Monitoring

To help ensure your home or business and belongings are dried to appropriate industry standards, one of our SERVPRO professionals will monitor the drying process. The updates will be consistently communicated with you.

Restoration Services

The SERVPRO of Longview can repair structural materials, reinstall carpets, and clean affected areas of your property and contents. A final walk-through of the jobsite will be conducted with you to help ensure the property was returned to its preloss condition.

The Fire Damage Restoration Process

4/24/2020 (Permalink)

We’re not going to kid you. Fire damage restoration is tough work. People call SERVPRO of Longview frequently to ask for advice on how to clean up after a fire.  Here are seven of the best tips we give people who ask about fire damage restoration.

Most people can put these tips into practice. But remember that fire damage restoration takes time, work, and skill. Realistically consider whether you want to try these ideas on your own or whether you’d be better off hiring highly trained restoration specialists who will guarantee their work.

1. Remove Smoke Damage

With any fire you’ll have a degree of smoke damage to your walls, wall paper, and paint. If the smoke damage is not too serious, you should be able to scrub it clean with detergents and bleach. Soot from smoke damage is greasy stuff, so always try to dust as much of it off from a surface before trying to scrub the surface clean. Often, you’ll want to repaint, but make sure all surfaces are clean and dry before you paint.

2. Limit Activity & Other Simple Fire Damage Restoration Steps

Until your house is restored, limit your activity and movement in the house. This helps prevent soot particles from being embedded into upholstery and carpets. Keep people’s hands clean so you don’t further soil upholstery, walls, and woodwork. Protect your things by placing clean towels or old linens on rugs, upholstery, and carpet traffic areas. Before you clean know the best cleaning method for that particular cleaning job (one example: Clean and protect chrome with a light coating of petroleum jelly or oil.) Wash both sides of the leaves on your houseplants. Change your HVAC filter and tape double layers of cheesecloth over air registers.

Call SERVPRO Of Longview for Cleanup and Restoration.

3. Get Rid of Mold & Mildew

Firefighters are great. They save many a live and many a home. But they do introduce mold and mildew into houses when they must use water to extinguish the fire. SERVPRO of Longview highly recommends you hire fire damage restoration professionals to deal with mold and mildew. Mold and mildew can cause serious health effects. It’s difficult for a nonprofessional to know for certain if he’s clean up all the areas affected by the mold and mildew. And mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls, and vents. The best thing you can do immediately is to air out every room and clean out all vents and filters.

4. Replace Carpets. Clean And Dry Your Floors

Your floors and carpets end up absorbing the worst of the damage from all the water used to put out a fire. In almost every case, SERVPRO of Longview recommends that you pull up any carpets that have water damage and replace them. Water can also seep underneath vinyl flooring and into the cracks in hardwood. You must address this. If you have experience with flooring, you can lift it up and clean under it. But you may want to call a professional fire damage restoration company to assist you.

5. Avoid Smearing Soot Into Clothing

Cleaning smoke damage from clothing is one of the biggest jobs you’ll have after a fire. Make sure you don’t smear the greasy soot into the clothing or just throw the smoky clothes into the wash. Often times dry cleaning is the best bet, and you should ask around local dry cleaners to see if any have experience with post-fire laundry. Removing smoke odor is another issue and we’ve covered it in another blog post.

Call SERVPRO Of Longview for Cleanup and Restoration. Call (860) 216-2785.

6. Scrub, Soak, And Cleaning Dishes

Dishes are also important items to clean thoroughly after a fire because they will be in contact with your food. Scrub all dishes well, let them soak in a solution of bleach and water (2 tablespoons of bleach per gallon) for at least 20 minutes and scrub some more for safety. When in doubt, if a dish, pot, or pan won’t come clean, cut your losses and throw it out – especially rubber or wooden dishes that absorb smoke.

Help Is Here

The team at SERVPRO of Longview also has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup.

Different Ways to Prepare for a Storm In Longview, TX

4/24/2020 (Permalink)

A bad storm—wind, rain, snow or ice—can at worst endanger your life and at least make for some challenging hours and days, especially if you lose power. You and your family will weather the storm much more easily and safely if you prepare by having some key supplies on hand well before you need them.

1. Food & Water

Stock up with a two-week supply of food and water. Choose foods that are high in calories and nutrition, and that don’t require refrigeration, water or special preparation, such as canned food, dry mixes and other staples. The Federal Emergency Management Agency (FEMA) recommends storing at least one gallon of water per day per person. Keep your food and water in a cool, dry and ideally dark place. Periodically, check expiration dates and replace items as necessary. And if you have a pet, keep a two-week supply of that food on hand, too.

2. Lights & Electronics

If your power fails, you’ll want lighting and a way to power your phone or other electronic device. Before the storm, stash away several flashlights and a compact lantern that offers abundant light. Don’t forget to include an ample supply of batteries for the lantern and flashlights and portable radios, too. When a storm is predicted, be sure to fully charge your phone and devices—and if you have one or more power banks, charge them, too.

3. First Aid Kit

Be ready to handle minor injuries on your own, because emergency facilities and personnel may be in great demand during a major storm. Have a first-aid kit on hand that includes bandages, gauze, a cold compress, scissors, tweezers, a seven-day supply of necessary medications and more. Store these essentials in a portable carrying case so you can grab and go if you need to.

4. Documents & Records

After a storm disaster you may need ID to prove who you are. Gather and store (in a portable waterproof, fire-safe security chest) your important identification documents, such as birth certificates, Social Security cards, marriage certificates, adoption papers, passports, naturalization documents, wills, living wills, powers of attorney and property deeds/titles. Include important DVDs, portable disks and flash drives, too, if there’s room.

5. Cash & Gas

Make it a habit to keep some spare cash tucked away at home for a real emergency. (If you have the means, you’d be wise to build up a separate supply of easily-accessible funds that you can tap after a storm disaster to cover sudden expenses.) And when a storm is in the forecast, gas up your vehicles so that you can charge up your electronics and run errands—or evacuate if necessary.

Conditions Could Be Right For Mold Growth

4/13/2020 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

• Water - Different mold types require varying amounts of liquid before growth begins.   
• Temperature - Normal indoor temperatures will promote mold growth.
• Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Longview to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 903-238-8100

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Longview for mold remediation services.

Differences in COVID-19 Cleanings

4/1/2020 (Permalink)

Much like water damage categories, there are different levels of COVID-19 cleanings, precautionary, suspected, and confirmed. These differentiations determine protocol when it comes to providing preventative measures as well as cleaning & disinfection after someone within the building has tested positive. 

Precautionary/Preventative - cleanings are a measure taken when there has been no confirmed or suspected cases. 

Suspected/Person Under Investigation - cleanings happen when there is reasonable suspicion that the virus is present, or one or more people that have been in the building have been tested and are waiting for results.

Confirmed - cleanings happen after there has been a confirmed case of COVID-19 onsite.

It is very important that property owners and business stakeholders recognize their own abilities, comfort levels, resources, and risk factors. While all stages require proper precautionary & intentional steps, the CDC has issued the following protocol in regards to , Confirmed cleaning & disinfection:

• Workers must be trained to follow OSHA regulations
• Proper use of PPE (Personal Protective Equipment) donning and doffing
• Compliance with Bloodborne Pathogens and proper disposal of of regulated waste and PPE
• Disinfectants used include - diluted bleach solutions, alcohol solutions, household cleaners followed by disinfectants, EPA registered household disinfectants

SERVPRO of Longview understands the immediate need for all stages, which is why we have made ourselves available 24/7 to offer disinfection services. We are able to offer disinfection services to buildings of all sizes, including residences for those in need. Please don’t hesitate to call our office for more information on proper protocol, pricing, and the products we are using.

What To Know About Content Cleaning After a Fire

4/1/2020 (Permalink)

After a fire in your Lufkin home, the cleaning of your personal items may be something you’re worried about. In addition to needing to know what items are salvageable, it’s also important to know which cleaning method should be used. There are many options from dry-cleaning to a full wash. Here’s what you may want to know.

1. Many Items Can Be Salvaged

One of the most comforting things to know is that many more items than you might initially believe can be salvaged. This includes paper documentation and electronics. If you need help identifying what items can be recovered, you may wish to consult with a restoration professional. Items can be cleaned and then moved to content storage until repairs can be completed.

2. Cleaning Methods May Vary By Item Type

It’s also important to remember that content cleaning includes a variety of methods designed to clean different types of items. Some solutions include dry-cleaning for delicate fabrics, washing detergents for items that can be submerged, and wipe on solutions for large scale metal or wood items. An ozone machine can be used to restore air quality, while paper documents and electronics may require special care.

3. Your Restoration Company Can Help

Knowing which items are salvageable, what cleaning method to use for each one may seem overwhelming at first. Fortunately, a local fire damage restoration service can help. These professionals know how to identify the different types of damage that may befall your home's contents during a fire. They will also know which cleaning solution is best for each item type.
Many of your items may be able to be saved even if they seem to be badly damaged. Consult with a restoration professional to determine what can be done, and what the appropriate cleaning solution may be for each item. Remember, different cleaning options, such as dry-cleaning, may be needed for different items.

We Are Cleaning Experts: COVID-19 and SERVPRO

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Longview at (903) 283-8100.

Conditions In Longview, Texas Might Be Right For Mold

3/10/2020 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

• Water - Different mold types require varying amounts of liquid before growth begins.   
• Temperature - Normal indoor temperatures will promote mold growth.
• Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Longview to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 903-238-8100

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Longview for mold remediation services.

SERVPRO of Longview is faster to any sized storm

3/10/2020 (Permalink)

SERVPRO of Longview Professionals understand that no damage is too small when it comes to your home.

SERVPRO of Longview Professionals understand that no damage is too small when it comes to your home.

Your home is truly a reflection of you, your tastes and your personality. Suffering damages to your home can feel like a part of you has been damaged as well. We recognize a loss can make you feel vulnerable, invaded or robbed of part of your life. Your loss is unique – in how it started, the emotions experienced and the extent of the damage

When damage affects your home, you want it to be restored to preloss condition. You cannot afford to let the marketability of your home be affected. That is why SERVPRO® Franchise Professionals have professionally restored property for over 39 years.

SERVPRO® is the trusted choice for hundreds of insurance companies nationwide, because they know SERVPRO® Franchise Professionals have the experience to do the job right.

• Recognized Industry Leader in Fire and Water Cleanup and Restoration
• SERVPRO® Franchise Professionals Serving America Since 1967
• Over 1,800 Locations Nationwide
• IICRC* Approved School for 5 Cleaning and Restoration Categories:
• Fire
• Water
• Carpet
• Upholstery
• ASD (Applied Structural Drying)

Please do not hesitate to contact SERVPRO of Longview for any of your water, fire or cleaning restoration needs. We are a full-service franchise – we work to dry out your home and restore it to its previous condition. Contact us at 903-238-8100 to inquire about our services.

East Texas Residents: We Specialize in Flooded Basement Cleanup and Restoration!

3/5/2020 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your East Texas basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 903-238-8100

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Longview and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 903-238-8100

Longview Residents: Follow These Mold Safety Tips If You Suspect Mold

3/5/2020 (Permalink)

SERVPRO of Longview specializes in mold cleanup and restoration.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Longview for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Longview specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 903-238-8100

A Flooded Basement is no Match for SERVPRO of Longview

3/2/2020 (Permalink)

This basement was flooded with over 6ft of water.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your East Texas basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 903-238-8100

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Longview and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 903-238-8100

Faster to your Longview Water Damage

3/2/2020 (Permalink)

Our local SERVPRO is available for emergency services 24/7/365

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Longview provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Longview arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1-24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Here to Help Rebuild Communities

2/14/2020 (Permalink)

Why choose SERVPRO of Longview?

Because we have lived the heartaches and losses life brings. We understand how devastated our customers feel when they realize they've lost most everything they own.

Whether it's flooding from a hurricane, destruction from a tornado or a loss from fire damage, we have the professional training and experience you need to get your life back.

When you contact SERVPRO of Longview, our representative will guide you through the crisis and ask several questions that will help us better understand the equipment and resources needed for your site.

When we come to your home or business, we're ready to begin the restoration process. We will inspect and test to determine the extent of damage, and share with your our plan to mediate and restore your property.

We will treat you and your property with compassion and respect.

We will help you get through the crisis.

Our extensively trained and dedicated technicians are here to help you get your life back.

SERVPRO of Longview. "Like it never even happened."   

Restoration and Rebuild

2/7/2020 (Permalink)

After a frustrating and confusing property disaster, SERVPRO of Longview is committed to making the cleanup, restoration and rebuild process as organized, efficient and successful for our clients. Whether your home or building sustained damages from a storm, flood, fire or water disaster, you’ll have trusted and compassionate professionals by your side. Our staff works with you to survey the extent of the property damage, develop a plan for cleanup, restoration and reconstruction.

Disaster restoration and repair for your East Texas commercial or residential property is best left to professionals. Our SERVPRO professionals are skilled with the complexities of removing water and the water extraction, drying, dehumidifying, disinfecting and removal equipment required to complete the job properly. Our expert team has the experience, certifications, and equipment to complete any size restoration and repair your property disaster loss quickly, correctly, and affordably.

Some of our property Restoration services include:

• Water Removal and Extraction: This important step in the process involves us removing and extracting standing water from all areas of your property. Our SERVPRO technicians utilize industrial grade equipment to move large volumes quickly and efficiently to minimize long term hazards and damage
• Property Drying: After the bulk of the water is removed hazardous levels of moisture can still exist fibrous structural and aesthetic components in your home or business building. We utilize specialized equipment to pull moisture from the air to create an environment suitable for drying of these important pieces and may also attempt to speed the drying process with heat.
• Cleanup: After water and moisture have been removed and dried it’s important to conduct thorough cleaning of the affected area to prevent future health hazards. Flooding from rivers and sewers can pose exceptional risks to health and welfare due to the silt and bacteria they carry. Our team will remove damaged items that are beyond repair
• Soot and Smoke Mitigation: SERVPRO’s full-spectrum restoration capabilities has many benefits when it comes to fire and smoke damage restoration. We often use air scrubbers that creates negative air pressure to force contaminants through HEPA filters before exhausting to the outdoors. Air quality is improved, including the clearing of any fumes from cleaners or solvents used to remove protein-based soot from kitchen fires.

Our team dedicated team, provides professional and prompt emergency restoration services for all local Long Island commercial businesses and homeowners. SERVPRO of Longview’s building services gives our location a unique opportunity to streamline the entire property restoration and recovery process, while mitigating challenges and providing quick and seamless professional service from start to finish.

SERVPRO of Longview Rebuild After a Fire

2/6/2020 (Permalink)

After a devastating house fire there are times when the whole home needs to be restored. Our offices specialize in all aspects of restoration. We can provide mitigation services for fire, water, and storm losses. However, mitigation is only the first step in the restoration process. The restoration process can be a long process and can become overwhelming if a homeowner decides to take on parts of the process on their own.

Rebuilding a home after the mitigation is the second step in the restoration process. We are a "one-stop-shop" for mitigation and restoration. Give SERVPRO of Longview the opportunity to live up to our "Like it never even happened," tagline. We can provide the mitigation services in your home and restore the damaged building materials.

Choosing the Right Reconstruction and Rebuild Company in Longview

2/6/2020 (Permalink)

Disasters are devastating.  Whether caused by water, fire, or storms they can turn your world upside down in a matter of minutes.  Even if your are the strongest of us all, you can begin to feel helpless not knowing where to turn after a catastrophe.  But fortunately for you, SERVPRO of Longview is here and ready to help.

Why SERVPRO?  Why not just pick another company?  Let's consider this; if you find out that you have life threatening illness that requires surgery, would you not want the surgeon with the most extensive training, experience, and a reputation to be the best to get you back to good health?  Well, your property is one of the biggest investment you will make in your lifetime, so it is also very important to have a company with the knowledge, experiences and reputation that you can trust to return your property to its preloss condition.

Three Best Reasons to Use SERVPRO of Longview

1. Training- Here at SERVPRO of Longview we never stop learning and improving our skills.  We are trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) high standards in fire and water cleanup, mold remediation, carpet and upholstery cleaning and other cleaning and other courses. Our SERVPRO education is always ongoing to help us succeed.
2. Equipment- Our technicians have the professional equipment needed to completely clean and remove the effects of water, mold, soot, smoke, odor and more.  Here at SERVPRO of Longview we keep up on all the latest technology and techniques used in the restoration industry.
3. Experience- SERVPRO is not some fly-by-night company.  They started over 50 years ago and currently have over 1,700 franchises nationwide. 

If ever in need of a disaster restoration company SERVPRO of Longview is here to help 24 hours a day and 7 days a week, including holidays. 

Reconstruction is Our Specialty in East Texas

2/4/2020 (Permalink)

When your home or business has been damaged by fire, water, or storm damage, SERVPRO of Longview's immediate concern is the safety of those residing in the home or employees in the business. SERVPRO of Longview will work with our customers to make sure the building is secure and safe. Then SERVPRO of Longview can begin the restoration process. Your home or business may need reconstruction work to get your property back to its pre loss condition.

The professionals at SERVPRO of Longview can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Longview can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

SERVPRO of Longview can respond quickly to your commercial and residential asbestos abatement needs and has the training, experience and equipment to handle large commercial or residential asbestos abatement caused by water damage, fire damage or just choosing to remodel.  Whether your emergency or removal project occurs in an apartment building, school, office building or your home, we will respond quickly to conduct a hazardous assessment and manage the removal and restoration project through to its completion.  

Full Rebuild With SERVPRO of Longview

2/4/2020 (Permalink)

Did you know that when you use SERVPRO of Longview for emergency water damage in your Commercial Business space, you also get an in house reconstruction team ready to rebuild your home back to (if not better) preloss condition? 

Yes, that's correct. SERVPRO of Longview has its very own in house reconstruction team with over 30 years of experience! We specialize in returning your business to working condition to mitigate the amount of time lost.

Often times, after the mitigation process is complete, reconstruction is needed to replace cabinets, doors, floor and etc.

As seen above, this homeowner needed his floor replaced after the mitigation was complete. Our team raced into action and rebuilt the floor truly making it, "Like it never even happened."

SERVPRO of Longview Reconstruction Services

2/3/2020 (Permalink)

When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris.

After protecting and securing the structure, professionals at SERVPRO of Longview can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Longview can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Longview can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

• Board Up
• Carpet Repair and Installation
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• HVAC Services
• Move Out
• Painting
• Portable Power
• Roof Tarp
• Temporary Warehouse Space
• Tile Floor Repair

East Texas Reconstruction

2/3/2020 (Permalink)

East Texas businesses that suffer major property damage can rebuild economically and successfully. But it does involve following a few basic guidelines.

When your business or commercial property suffers damage from fire, water, wind, or other natural causes, your immediate concern should be ways to protect your property from more damage. When a storm is over that doesn’t mean the potential for damage is over. For example, broken windows should be boarded up. Compromised doors should be secured from more weather damage and (if possible) from entry. A damaged roof should be covered with roof tarps.

Be Careful About Entering

At SERVPRO of Longview we always advise business owners to use caution before entering a damaged commercial property. After major damage always get the go ahead to enter from the fire department, police, or other immediate responder in charge. Check for power lines, gas leaks, and structural damage. If any of your electrical equipment is wet, contact an electrician.

You do want to get in as soon as you can so you can prepare loss information for your insurance claims and get estimates of the damages. Take your time examining the property and write down all the damage so you can present a complete list to the insurer.

Need Commercial Business Reconstruction Estimates and Services? Call (903) 283-8100

Once you protect and secure your business or commercial property, professionals at SERVPRO of Longview can begin the restoration process. Many business owners need reconstruction work to get their property back to its preloss condition. Other critical steps business and commercial property owners should take are:

Call your insurance company

Your insurance agent should be among the first people you contact about any commercial property damage. He or she can be extremely helpful. Insurance agents go through the process of dealing with property damage all the time. They’re experts at assessing damage and making sure you do what you need to do to properly file and collect an insurance claim. Each insurance company has certain policies and procedures you want to be certain to follow.

Thoroughly examine the damage and talk to your local building department

After assessing the damage to your business or commercial property, contact your local town building department for information on the required building permits. Permits are always required for any demolition or permanent repairs, reconstruction, roofing, filling, and other types of site development. Regulations vary from Lufkin to Nacogdoches and other towns.

Protect your commercial property and yourself from contractor fraud

Only hire licensed contractors to do repairs on your commercial property. Check with your local building department to ensure the contractor is licensed. If you hire a contractor, don’t pull the permits for them. If the contractor makes this request, it may be an indication that the contractor is not properly licensed.

Take photographs of damage caused by the storm or weather event
Photographs of the after-storm condition of your commercial property can provide proof of damage for insurance and other purposes. Take the photos immediately after the damage and before repair work begins. Keep all your receipts for insurance purposes.

Prepare long before a storm hits

Don’t wait for a fire, flood, storm, or other natural disaster to begin preparing. Take a complete set of photographs of your commercial property in its current condition to serve as “before” pictures. Date those photographs and store them off site. If and when a storm strikes your business, you can take “after” pictures to show the full extent of the damage. 

Need Commercial Business Reconstruction Estimates and Services? Call (903) 283-8100

The professionals at SERVPRO of Longview can simplify the commercial property restoration process by handling both the initial damage mitigation and rebuilding the affected areas of your business property. Having one qualified company for the entire process can save you time and lower your costs.

SERVPRO of Longview provides a full range of commercial building restoration services that will get you back in business and bring your building and property back to full use. This is one reason why SERVPRO uses the line, “Like it never even happened.”

The Potential Causes for Electrical Fires

1/23/2020 (Permalink)

Licensed electricians should always be used and consulted because they know exactly how and what should be done.

Most electrical fires are caused by faulty electrical outlets and or old, outdated appliances. The following are the most common reasons why electrical fires happen:

1. Old electrical sockets and unsafe appliances

Appliances that are old and overused and those that fall short of modern safety standards are the worst culprits. Frayed electrical cords, self-jointed wires, and worn out sockets that are not properly grounded are major causes of fires. They become ready outlets for directing heat and fire to carpets, rugs, curtains and combustible plastic. Older appliances draw more power than the wall sockets can handle.

2. Using light fixtures that exceed the permissible wattage

A very common cause of fires is plugging lights, lighting appliances and bulbs into electrical sockets that cannot handle higher wattage levels. Antique lighting appliances may have defective wiring that makes the appliance unstable by overheating. Decorating lights with colored paper and cloth shades can increase the risk of fire when the material or fabric heats up.

3. Using multiple appliances plugged into an extension cord

Unrestricted use of extension cords is a major fire hazard. The risk of fire increases when your TV, home theatre, computer and other appliances are all plugged into a single extension cord. This creates excessive power load on a single socket which may not be designed to handle that load.  So, there is a social and economic cost to damaged wiring!

4. Locating portable heaters near combustible materials

Portable space heaters that use coils are potentially dangerous when they are positioned carelessly near curtains and rugs and adjacent to beds and cloth covered furniture. The chances of inflammable material coming into contact with the red-hot coils increase the risk of fire.

5. Wiring that becomes defective with the passage of time

Over a period of time you add more electrical appliances such as wide screen televisions, home theatre, microwave oven, refrigerator and air conditioners. The outdated home wiring cannot handle the increased power load. Older wiring tends to heat up quickly and catches fire. If the breaker boxes are themselves defective, they cannot prevent overheated electrical panels from catching fire.

Holiday Cleanup Tips

1/3/2020 (Permalink)

SERVPRO of Longview can clean your carpets and make them smell great again!

Cleaning up after the holidays can be a lot of work, but it’s necessary work. You want to start your new year with a fresh clean house, and not a house full of messes caused by the holidays. Here are some suggested things to do to help clean up.

Clean Up After Guests:

• Give all the surfaces in your home a nice deep clean
• Wash all the linens
• Vacuum all your carpet (you could even call SERVPRO of Longview to clean your carpets!)
• Mop your floors
• Clean out your refrigerator. Once you’re done with the last of your leftovers, then clean and store your leftover containers.

If you have a natural Christmas tree, here are some tips on how to get tree sap spots out of of your home:

• If you get sap on your clothes, knit gloves or rugs, put some rubbing alcohol on the area and run it through the laundry with warm water. Repeat again if it all doesn’t come out.

Clean and Store Decorations:

• Make sure you have enough tote boxes, and appropriate boxes for all of your decorations.
• Throw out any broken lights or decorations. No sense of keeping broken stuff, it will help declutter things. (Unless the item is sentimental, of course.)
• If you have decorations for certain rooms in your home, make sure you label your boxes for what room they belong in. This will make decoration setup go much more smoothly next year.

Holidays Tips in Longview, TX

12/19/2019 (Permalink)

Make sure light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords.

Pretty lights, candles and decorations are just a few of the items bringing charm and cheer to the holiday season— however, if they are not used carefully your holidays may go from festive to frightening. The American Red Cross offers the following safety tips to help greatly reduce the fire risk in your home or business this holiday season.

• Place Christmas trees, candles and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents and candles.
• Make sure light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer’s instructions.
• Always unplug tree and holiday lights before leaving the property or going to bed. n Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or going to bed.
• Use only sturdy tree stands designed not to tip over. Keep curious pets and children away from Christmas trees.
• Keep anything that can catch fire—pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging and towels or curtains—away from your stove top.
• Designate one person to walk around your property to ensure all candles and smoking materials are properly extinguished after guests leave.

SERVPRO of Longview is here for you 24/7, 365. 

Thanksgiving Cautions for Longview, Texas

11/26/2019 (Permalink)

• Turkey Fryers can easily tip over, spilling hot cooking oil over a large area. Consider placement of the fryer, is it flat, sturdy, out of reach from children?
• An overfilled cooking pot will cause oil to spill when the turkey is put in and a frozen or partially frozen turkey will cause cooking oil to splatter (sometimes with great force) when put in the pot
• Even a small amount of cooking oil spilt on a hot burner can cause a considerable flame or fire
• Without thermostat controls some turkey fryers can overheat oil to the point of starting a fire. Make sure it’s not too hot.
• The sides of the cooking pot, lid and handles can get dangerously hot. Protect you hands when maneuvering to prevent injury or spillage

Your friends at SERVPRO of Longview wish you a Happy Thanksgiving and remind you to stay safe. Remember, our team is on call 24/7 365 days a year, no matter what holiday or time of night. If you experience a fire SERVPRO of Longview will come to your rescue, don’t hesitate to call 903-238-8100.

Mold Myth Busting 101 in Longview, Tx

10/18/2019 (Permalink)

Certified Mold Remediation

Its name evokes images of green rot. Mold is a menacing pollutant existing naturally in the environment. But it's the last thing you want growing in your Longview home.

Like most people, you probably know that indoor mold ruins homes and threatens health. And you might agree that the first step to eliminating mold is locating its sources.

But do you know where to look for mold? Or even that using a popular disinfectant to clean it can do more harm than good? Chances are, you've been duped by these mold myths that should be laid to rest:

• A Clean Home is Mold-Free.

A dirt-free home is no guarantee against mold infestation. Mold thrives in closets, dark corners, and drywall, a common construction material in homes today. It's microscopic spores sail through the air, so you can't see them or know where they land.

• Your home has no moldy odors.

It's true that gasses produced by mold give off a musty odor. But it's false to assume that having no odor means your home isn't infested. Not all molds produce smells. And if mold is lurking in a basement, its smell doesn't enter the air you normally breathe. It's there, and you never knew it.

• Your home's basement never floods.

Wet basements are a major source of mold. But they're just one of many in your home. Other mainsprings for mold are humidifiers, leaky pipes, dryers that vent indoors, bathrooms and cooking areas that aren't ventilated, even carpets in a basement.

• Bleach can remove mold.

A powerful disinfectant, bleach wipes away mold on glass, metal, or plastic surfaces. But while its chlorine component doesn't penetrate to the sources of mold in drywall and wood, the water contained in bleach does. And--you guessed it--that water lingers beneath the surfaces, providing more than enough food for mold to grow.

Fire, Smoke, Water, And Mold Damage Restoration in Longview, Tx

10/18/2019 (Permalink)

One of the most profound losses that business people and homeowners experience are mainly caused by fire, water, mold or smoke damages.

One of the most profound losses that business people and homeowners experience are mainly caused by fire, water, mold or smoke damages. Witnessing your home and precious belongings being consumed by water or fire can be traumatizing. The only reassurance you can have after such a disastrous loss is obtained from having a clear support and guidance in rescuing as much property as possible.

In the indoor environment, water is the only long-term most catastrophic material. Structures and other personal properties can deteriorate rapidly as a result of too much flooding or moisture.

We have successfully restored much water, fire and smoke damaged structures in Longview, Tx.

We have a wide variety of residential and commercial services to our clients. Over the years, our company has grown all over the New York community as a result of the exemplary services that we provide. We have a team of certified and fully trained professionals who are ready to respond to all emergencies at any given time.

Our company can tackle any disaster since we have all the necessary equipment for fire, smoke, and water mitigation.

Some of the services that we provide are as follows,

• Fire damage restoration

• Restoration of water damage

• Restoration of storm destruction

• Mold damage restoration and others.

As a leading restoration firm, we are capable of handling it all; from damage restoration, to water removal, to the cleanup of fire damage.

If not handled carefully and immediately, natural disasters can cause extensive destruction to your property. That's why you need a company that is fully equipped and experienced to restore your property to its initial condition. SERVPRO of Longview is the company you need for quick mitigation of any form of natural disaster.

Our team of emergency support is on standby 24/7, so you shouldn't hesitate to give us a call night or day.

What exactly is Water Mitigation?

10/7/2019 (Permalink)

Question: What is Water Mitigation?

Answer: Water mitigation is the act of preventing water from causing further damage to your property and provides moisture removal and control.

Let us talk about water damage statistics really quick. 

"When you consider the statistics, it becomes clear just how common and devastating a problem water damage can be. According to industry estimates, 14,000 people in the US experience a water damage emergency at home or work each day, and 98% of basements in the US will suffer from some type of water damage during their lifetime."

Luckily basements are not too common here on the Grand Strand but it does not take a basement to house water pipes and an estimated 250 gallons a day could leak from one 1/8 inch crack if left untreated.

Water Damage is serious business, call SERVPRO to help if you have water mitigation needs today!

Roof Damage Repair in Longview, Texas

10/7/2019 (Permalink)

You might ask yourself, who handles roof damage in Longview, Texas? The answer is ... SERVPRO does.

Although we are not a roofing company many of our jobs and clients involve fixing a storm damaged roof. We are capable of rebuilding your damaged unit from the ground up and the roof is part of that procedure.

We are handling a larger sized commercial project in Longview right now. The workers are repairing the roof quickly and carefully because the weather is unpredictable so we need to get those tarps off and an actual structure on to make sure there is not more damage inflicted on the building.

So if your business or home needs roof repair along with other damaged areas ... Call SERVPRO NOW! We will help get you covered again! 903-238-8100

5 Steps for Avoiding Mold and Sewage Contamination After Flooding

8/15/2019 (Permalink)

After a water loss, you need to move quickly to clean up your home and prevent mold growth.

Take Steps to Correct the Unsanitary Conditions

Restoring your home and salvaging your property after a flood requires a lot of time and effort. This is especially true if your Longview property has been affected by black water or sewage. When this is the case, you'll want to take steps to correct the unsanitary conditions, avoiding mold growth by disinfecting any areas that were contaminated. 

1. Keep Everyone Safe

The very first step in this process is to establish safety for anyone who participates in the cleanup. Your efforts to maintain safety should include the following:

• Shut off the electricity to the flooded spaces.
• Do not operate electrical equipment in flooded areas.
• Use protection for your eyes, mouth, and hands.
• Assess the type of flood water in the home.
• Don't attempt to work in black water (anything contaminated by sewage).

Once you have taken the above steps, you can continue to clean up your home.

2. Take Pictures and Write Descriptions

Your next step for recovering from flooding is to document the damage. Take a lot of pictures of the rooms in your home and all of the damage, both inside and outside. This information will help you work with your insurance company. 

3. Prevent Further Water Damage

Next, focus on repairs in places where water could still get into your home. For example, cover broken windows or complete repairs on damaged roofing.

4. Act Fast To Dry Out Your Home

One of the most important steps to safeguard against mold growth is to circulate air through the home, making sure you can dry out every corner and hard-to-reach area. If the weather is appropriate, open windows, and if it's safe to use electricity, start fans.

5. Contact Professionals

Sewage loss carries serious risks associated with the rising flood water. The contaminants in sewage may include E. coli and cryptosporidiosis. After flooding, put a stop to further contamination with the help of trained flood remediation professionals. 

After a flood, you need to move quickly to clean up your home and prevent mold growth. Ensure the property is safe, then take steps to sanitize and restore the home with the help of trained professionals. 

Flooding And Water Removal In Home After Water Main Break

8/14/2019 (Permalink)

Pipe breaks and leaks happen very often.

Significant water incidents which require extraction services and restoration in your Longview home can happen with little warning. While many might attribute this kind of situation to flooding or some other natural disaster, the truth is, something as simple as a water break on the main line running near your property could leave you with much water to contend with in your home. Many homeowners do not think about the water line intended to distribute potable water throughout the community. This buried line is just a connection between a water treatment facility and your residence, though when there is a break on this line, it could cause significant issues with homes near the issue. There are a few paths that lead to a need for water removal after a line rupture on the main water line servicing your street.

The first of these considerations is backflow incidents. While many meters offer a last-minute failsafe to prevent an influx in back pressure to your service lines, these designs are not always able to withstand significant force. With back pressure strong enough, water can get forced through your service lines at a pressure your indoor plumbing cannot contain. At a breach, you need SERVPRO water restoration specialists to help you clean up the mess quickly.
Another possibility is a flood-like incident from water pouring (or shooting) out of the ground and
running into your property. This sudden rush of high volumes of water can quickly overcome
vulnerabilities in your home's exterior and allow water to flow into lower levels unabated. This
problem persists until the municipality can reach the appropriate isolation valves to stop the supply
of water to the damaged section of the main line. Our SERVPRO technicians can respond quickly in
these situations to help mitigate the damages your residence might experience.

As you can see, your home can experience significant water loss situations with no warning. Having the right professional assistance to help you clean up the mess and restore the damage once the water line gets repaired can save you time and irreparable disaster to structural components and contents of your home. WE ARE HERE FOR YOU WHENEVER YOU NEED US! CALL SERVPRO of Longview at 903-283-8100.

3 Services SERVPRO of Longview Provides After Storms

8/14/2019 (Permalink)

3 Services SERVPRO Provides

Demand for damage mitigation and restoration services spikes after a severe storm in Longview, Texas. Insurance agents and adjusters need to be able to rely on a local mitigation and restoration company to provide timely storm response services. Here are three services that make a local SERVPRO franchise the right choice for storm restoration.

1. Disaster Response

No matter how many properties are affected by a storm, a Disaster Response Team can arrive on each location within a matter of hours. Independent mitigation and restoration services are more likely to be backlogged than a national corporation that can dispatch employees and equipment from nearby franchises to areas that have experienced large losses.

2. Mitigation and Cleanup

The initial stage of storm response involves mitigating damage. In the case of structural damage, this may involve boarding up broken windows or breaches in a building envelope or tarping over a damaged roof. Standing water resulting from flood damage should be extracted as soon as possible. A full-service company can ensure that these initial measures contribute toward complete storm restoration.

3. All-In-One Restoration

A company that offers mitigation and restoration services can reduce the workload on insurance agents and adjusters while simplifying the claim process for property owners. Relying on a one-stop shop may make miscommunication less likely, prevent scheduling conflicts and allow for a faster and more thorough restoration job. Depending on a single service also means that the initial estimate is likely to be more accurate.

These storm restoration services set SERVPRO franchises apart from independent companies. The business model means that each location has the backing of a national corporation and the ability to call on nearby locations for additional personnel and equipment. A single estimate from a service that can clean up damage and rebuild a commercial property can also be more convenient for insurance agents, adjusters, and clients. 

Restoring Your Collectibles After A Fire

8/13/2019 (Permalink)

Finding your pristine collection of 1950’s dolls or once-colorful beer steins covered in a dense layer of dark soot while inspecting your Longview residence after a fire can make you feel like the fire, and its effects invaded every aspect of your home. Even glass cabinets and other enclosures often permit smoke to find its way in and settle on the contents’ surfaces.

At SERVPRO, we take pride in helping our customers reclaiming their homes and their possessions. We lessen its effects by using approved methods we learn through our Institute of Inspection Cleaning and Restoration Certification (IICRC) training. Before, we cleaned such items by hand, which could produce excellent results, although taking an enormous amount of time to accomplish.

Instead, we now use ultrasonic technology to remove soot and other grime from your most prized possessions. Small imperfections can grip onto soot and make an unsightly, ugly mark that diminishes the beauty of such pieces in a collection. Cleaning by hand often left these defects marred. A short period in our ultrasonic water bath, however, cleans soot from every surface, including in between tightly abutted surfaces that face each other. This ability to clean blemishes and hairline cracks makes a tremendous difference in how your collection appears when you receive it back from us.

While still at your property, we carefully pack each item in its own piece of plain paper and place it inside a clean box. Taking these boxes to our facility also includes inventory sheets that correspond to each box. These sheets follow your items through the entire process. After the water bath, we place them in a drying chamber.

Although the cleaning method eliminates the soot that causes collectible items to smell like smoke, we still provide further deodorization. We do this inside the drying chamber without moving them. Handling them as little as possible reduces the chances of breakage. We then re-wrap each item and place it into a new box so we can return these items to you, along with their inventory sheets.

Storm Damage Experts

8/13/2019 (Permalink)

Storm damage experts

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner. Structural damage to the exterior of your home is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO delivers the help you need swiftly even when a local disaster is widespread as we are able to call upon a network of over 1,650 franchises nationwide to respond if the need is great. 
 
Storm damage can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind and flooding repair and restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your repairs and restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently returning your home back to its pre-storm condition just “Like it never even happened.” 
 
Placing your trust in SERVPRO for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair and restore your home and in the process, we also restore your and your family’s peace of mind. Our technicians are highly trained for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your restored dwelling. 
 
We are here for you 24 hours a day, 7 days a week! Call 903-283-8100.

Commercial Water Damage In Longview, Tx

8/8/2019 (Permalink)

Commercial water damage surprises Longview business owners every time it happens.

Commercial water damage surprises Longview business owners every time it happens. Everyone knows that the sprinkler system is there to stop fire damage, but no one understands the damage that happens when it engages. Fortunately, SERVPRO has the experience, training, and equipment to restore an office or a kitchen back to their original state.

Sprinklers soak everything, that is what they are supposed to do to prevent the spread of fire. Paper documents, cardboard storage boxes, and books quickly turn to a mush and must be thrown out. If the final condition is not an issue and the business owner needs to keep original contracts, we can preserve the legibility of our technicians can get them spread out on a dry surface. We use air movers to blow warm, dry air over the paper gently and while we cannot return the items to their original condition or look, we can preserve the image in many cases.

The item that usually catches the most damage next is the carpet. SERVPRO technicians use extraction wands to draw out water without damaging the nape of the carpet. If there is a carpet pad, we remove and dispose of it. Pads quickly deteriorate when they become wet, and they are cheaper to replace rather than attempt to restore. Once we remove the water, crew members use the air movers again to force warm, dry air across the surface to dry it out while preventing mold.

SERVPRO can make your life easier and get you back in your home or business faster. “Like it never even happened.”
If you would like more information on hiring a team experienced in Commercial Restoration, call SERVPRO of Longview at 903-283-8100.

Restoring Your Longview Commercial Property After A Water Damage Event

8/8/2019 (Permalink)

SERVPRO of Longview specializes in the cleanup and restoration of commercial and residential property after a water damage event.

Flooding and water damage events at Longview commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Storms or Floods hit East Texas, SERVPRO is ready!

8/4/2019 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in East Texas.

SERVPRO of Longview specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit East Texas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,800 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (903)238-8100

SERVPRO of Longview 24 Hour Emergency Water Damage Service

8/4/2019 (Permalink)

SERVPRO of Longview provides 24 hour fire and water damage restoration service in East Texas.

SERVPRO of Longview is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (903)238-8100

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Longview has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial Water Damage Events Present Unique Challenges

7/30/2019 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events in East Texas commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

East Texas Smoke and Soot Cleanup

7/30/2019 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your East Texas Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Longview will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (903)238-8100

What is an Emergency Ready Plan?

6/28/2019 (Permalink)

According to FEMA, around 40% of business fail to reopen after a disaster. And to make things worse, the United States Small Business Administration found that over 90% of business close within 2 years of a disaster. But despite these alarming statistics, you can mitigate the impact of a disaster if you make preparations in advance. One of the easiest ways you can begin preparations is by creating an Emergency Ready Profile. 

All of Our Business' Vital Information

An Emergency Ready Profile (ERP) is a document comprised of all of your business' vital information. It includes emergency contact information, utility shut-off locations, and other information you or your employees might need in an emergency situation. 

Your local SERVPRO franchise will create an ERP for your business, free of charge! A representative will come in and ask a few questions, then get the necessary information regarding shut-offs and emergency exit points. The whole process should take no more than a few minuets of your time!

After your representative compiles the documents, they will present both a physical and digital copy of the ERP.

Recovering Your Business

After a disaster, your priority should be to get your business back to its normal operations. Fortunately, an ERP allows you the opportunity to quickly respond and take crucial actions. If you are interested in an ERP for your business or commercial building, call SERVPRO of Longview today at 903-238-8100!

Longview, Texas Commercial Fire Restoration

6/28/2019 (Permalink)

When a fire strikes your commercial property, it's quite likely that you feel yourself start to panic. This immediate reaction makes sense given all of the economic turmoil and property destruction that a fire can cause. However, knowing which steps to take in the face of a commercial fire can help prevent you from becoming anxious, losing money, and undergoing extensive property damages. To handle a Longview commercial fire successfully and speedily, implement the following four tips:

1. Contact A Fire Remediation Expert. 
Once the fire department has doused all of the flames, be sure to call a fire remediation expert. This individual will be able to equip you with a thorough assessment indicating the extent of the damages. Don't ever attempt to handle any of the cleanups, drying, or restoration processes on your own. Doing so could put you in peril of injury and illness.

2. Assemble Your Records. 
In addition to contacting a fire remediation expert, make sure that you assemble your business's essential records. You'll want to have this information with you when you start working with your insurance company. To guarantee that you can have all of your files ready in a safe place, make a point to buy a fireproof safe where they can be stored.

3. Call The Insurance Company Immediately. 
Be sure that you call your insurance company once the fire is put out. This step is important because your insurance agent will work with you to file a claim and determine how much coverage you'll attain for the commercial damages.

4. Get Permission To Reenter The Building. 
Always ask the fire department or another local authority whether you can reenter your building. 

Call SERVPRO For Fast, Friendly Fire Remediation Services 
If your business caught on fire, don't worry. Instead, call the professionals at SERVPRO of Longview and let us start cleaning up immediately. Acting right now is the key to limiting damages and expediting the restoration process. Choosing our team of industry specialists is the secret to attaining the sophisticated services you deserve. All of our IICRC-certified technicians will work with diligence and determination to get your commercial property back in pristine condition, so call us now at 903-238-8100 to attain your free estimate.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Longview is strategically located to respond quickly to your commercial fire emergency event. When commercial fire damage occurs we have the resources and personnel to help. Call us today! 903-238-8100.

East Texas Storms

6/27/2019 (Permalink)

East Texas Storms can wreak havoc.

Summer comes with many fun things BBQ’s, swimming at the beach, camping and spending time with family. Summer seasons can also come with wind, rain, and thunder/ lightning storms. When heavy rains come we risk floods, and high winds can wreak havoc on the power lines and trees around your home.

Here are a few help tips to keep your home safe during the summer months:

• Have an emergency kit ready in your home including these items: flashlight, battery powered radio, extra batteries, canned and dry foods, water, can opener, first aid, fire extinguisher, blankets, extra clothes and shoes, flares or whistle to signal for help.
• Cut down any dead or unwanted trees and branches around your home.
• Know the safest structure of your home to go during a severe storm, make sure everyone in your household knows to meet here.
• Avoid electrical equipment and telephones, instead use your battery powered TVs and radios.

If you happen to be caught outside during a thunder storm:

• Never take shelter under a tree or tower, lighting tends to strike the tallest object in the area
• Leave if you’re in an elevated area such as on a hill, mountain or peak
• Get out and away from any body of water
• Stay away from anything that conducts electricity including wires and fences.

If your home is affected by a summer storm don’t hesitate to call SERVPRO of Longview 24 hours a day, 7 days a week at 903-238-8100. We are here to help!

Commercial Restoration in Longview, Texas

6/27/2019 (Permalink)

When a business needs commercial fire or water damage restoration they should look for a company that provides 24 hour emergency services. SERVPRO of Longview is available 24 hours a day 365 days a year.

Once on site, SERVPRO of Longview will begin assessing the extent of the damage. This will allow our crews to come up with a plan of action moving forward. Often the extent of the damage might be more severe than it appears on the surface – for instance if mold is accruing in another room as a result of water damage, or if smoke got into an adjoining part of the building. SERVPRO of Longview will use top of the line equipment to accurately assess the damage.

If your company is in the position of needing commercial restoration, give us a call. We can board up your building to secure the premise, tarp the roof if there is damage, seal any leaks and prevent any further damage from occurring while we take care of the major issue.

Contents may need to be removed from the building and stored at our warehouse/ cleaned depending on the size of the loss. Once the items are removed we will be able to begin removing any standing water, etc.. and cleaning/drying the affected area.

Once everything is cleaned, dried out and/or removed, we will then involve our reconstruction department. They will be able to discuss repairs with the property owner and select items to replace what was removed and could not be salvaged. This could mean replacing individual items such as cabinets or flooring.

Ultimately, commercial restoration done by SERVPRO of Longview can provide a wide variety of different services which together can help to clean and restore a property after it has been affected by a storm, flood, fire or any other type of damage. This will then allow you to return to business as quickly as possible.

When it comes to your commercial property, we mean business. You need a company that can minimize the disruption to your clients while delivering superior results. Whether you need emergency water or fire restoration services, or mold remediation, SERVPRO of Longview has the training and expertise to help make it “Like it never even happened.”

•Small Office Buildings

•Large Office/High-Rise Office Buildings

•Apartment Buildings

•Restaurants

•Hotel/Motels

•Small Retail Stores

•Large Retail/Big-Box Stores

•High-Rise Residential

•Manufacturing & Industrial

•Government/Military

A Power Outage

6/26/2019 (Permalink)

We’re more vulnerable to power outages this time of year because of new growth and leaves that are still on the trees, which can pull branches down. Ready, a national public service advertising campaign, gives us these tips to follow before, during, and after a power outage.

Before

• Build or restock your emergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
• Make sure you have alternate charging methods for your phone or any device that requires power.
• Charge cell phones and any battery powered devices
• Know where the manual release lever of your electric garage door opener is located and how to operate it.
• Purchase ice or freeze water-filled plastic containers to help keep food cold during a temporary power outage.
• Keep your car’s gas tank full. Gas stations rely on electricity to power their pumps,. If you use your car to re-charge devices, do NOT keep the car running in a garage, partially enclosed space, or close to a home, this can lead to carbon monoxide poisoning.
• Learn about the emergency plans that have been established in your area by visiting your state’s or local website so you can locate the closest cooling and warming shelters.
• If you rely on anything that is battery-operated or power dependent like a medical device, determine a back-up plan.

During

• Only use flashlights for emergency lighting, candles can cause fires.
• Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for several hours. An unopened refrigerator will keep food cold for about 4 hours. A full freezer will keep the temperature for about 48 hours.
• Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors. Never use your oven as a source of heat. If the power may be out for a prolonged period, plan to go to another location that has heat to keep warm.
• Turn off or disconnect appliances and other equipment in case of a momentary power “surge” that can damage computers and other devices. Consider adding surge protectors.
• If you are considering purchasing a generator for you home, consult an electrician or engineer before purchasing and installing.
• Only use generators away from your home and NEVER run a generator inside a home or garage, or connect it to your home’s electrical system.

After

• Throw away any food that has been exposed to temperatures 40 degrees Fahrenheit (4 degrees Celsius) for 2 hours or more or that has an unusual odor, color, or texture. When in doubt, throw it out!
• If food in the freezer is colder than 40 degree Fahrenheit and has ice crystals on it, you can refreeze it
• Contact your doctor if you’re concerned about medications having spoiled.
• Restock your emergency kit with fresh batteries, canned foods, and other supplies.

SERVPRO of Longview’s main priority this season is safety. For any water or fire damage needs, feel free to call us at 903-238-8100

What to expect when you call SERVPRO Longview

6/26/2019 (Permalink)

We Answer the Phone Ready to Help
Call SERVPRO of Longview Today

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Longview has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information including your phone number and email address
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?
• Is there standing water (if applicable)?
• What year was the home or business built?

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Call us 24/7, 365 at 903-238-8100.

Kitchen leaks in your Longview home

6/25/2019 (Permalink)

Water is used every day in your Longview, Texas home, but it can be nerve-wracking when the water leaks. Any unwanted flooding may lead to ruined appliances, water damage, and mold. To prevent this from happening, learn about two common kitchen leaks and what you can do to fix them.

1. The Kitchen Sink

Plumbing fixtures don’t last forever. Sometimes the pipes get old or they malfunction. If you detect a puddle of water underneath the sink, act quickly. Remove all the items in the exposed cabinet and wipe up the water with a towel. Don’t forget to dry the underside of the sink. 

Once you have soaked up all the water, leave the cabinet doors open to dry. Leave a towel and test for an actual leak by turning on the faucet and running the garbage disposal. If the sink continues to leak, call a professional. 

2. The Dishwasher

Dishwashers can leak and lead to serious flooding. This is a problem most people want to avoid, especially because the water can seep into the floor and cause water damage problems below. To prevent any dishwasher mishaps, keep the kitchen sink unclogged. If kitchen repair is needed, it’s best to dry out the area and call a professional.

The Solution

There are a few common ways to discover water problems in the home. If you are concerned about kitchen leaks or water damage in your home, look out for the following signs:

• Dripping water
• Stained ceilings or floors
• Swollen or wet walls
• Mold

If you discover any these, contact a professional for help. Water damage should be taken care of quickly to avoid further problems.

Keep an eye out for leaks and potential issues that can lead to flooding. Kitchens, bathrooms, laundry rooms, and basements are often the most vulnerable to leaks. By being aware and acting quickly, you can prevent unwanted water in home appliances and surrounding areas.

How to Use a Fire Extinguisher

6/24/2019 (Permalink)

Knowing how to use a fire extinguisher can save lives.

3 Easy Steps to Follow When Using An Extinguisher 

Here are 3 easy steps you should follow when using an extinguisher to put out a fire in your home.

1. Identify Your Evacuation Path - The last thing you want to do is focus so much on putting out the fire that you become trapped in the blaze. Take a moment to look around you and ensure you have a safe escape route to use as needed before pulling out the extinguisher.
2. Follow Instructions on Extinguisher - Fortunately, most extinguishers come with easy-to-read instructions printed directly on them. Follow the instructions and make sure you discharge the extinguisher within the effective range listed on the container. 
3. Back Away From the Fire - It’s possible for a kitchen fire to flare up again even after you’ve put parts of it out, so make sure you back away from extinguished flames instead of moving toward them. 

Once the fire is safely put out with a fire extinguisher, call your local fire damage restoration company in Longview, Texas. They can help repair and restore your home after fire damage has occurred. 

For more information, visit www.SERVPROlongview.com.

Steps to take after your toilet overflows in your Longview Home

6/24/2019 (Permalink)

3 Steps To Take When Your Toilet Overflows

Toilets are the workhorses of the bathroom, so naturally, they occasionally malfunction. One of the most common outcomes of a toilet issue is an overflow, an outpouring of water that can be messy and even dangerous if water is contaminated. Whether caused by sewer damage or an everyday clog, a flooded toilet can pose a fast-moving crisis. Don’t panic. Use these tips to be ready when your Longview home faces this common household calamity.

Why Toilets Overflow

The first thought when a toilet overflows is a clog or even sewer damage, but many things can cause your bowl to shut down. Causes include:

• Stopped up toilet traps
• Blocked drain pipes
• Clogged sewer lines

Whatever the cause, the outcome is the same, a bathroom flooded with gray water. It’s key to know what steps to act fast to minimize damage.

Stop the Water

Immediately reach behind your toilet and find the water shut off valve. If you don’t have one, try opening the tank and removing or blocking the float so it won’t keep letting water fill the tank.

Clean Up

Toilet overflow water is considered contaminated gray water at best and black water if it contains human waste. It’s important after a toilet overflow that you immediately use towels to clean up the water. Wash or dispose of them afterward.

Find the Blockage

In cases where you are certain something is blocking the toilet, try removing it either by hand or with a plunger. Be sure to wear gloves to avoid contaminating your hands. If you can’t find the object or it’s too stuck, it’s time to call a plumber or sewage company.

Bad pipes, clogs or even sewer damage can cause toilet overflows in the blink of an eye. Know how to handle them. Use these tips to stop the flow of water then call your local sewage removal experts for extensive cleanup.

Why should you call SERVPRO of Longview?

6/21/2019 (Permalink)

Call the Professionals!

7 Reasons to call a SERVPRO® Franchise Professional:

24 Hour Emergency Response: SERVPRO® Franchise Professionals work to exceed customer expectations. We respond to emergency losses 24 hours a day, 7 days a week.

Communication: SERVPRO® Franchise Professionals keep you informed from start to finish.

Reduce Recovery Time: SERVPRO® Franchise Professionals help you minimize interruption. 

Lower Recovery Costs: The SERVPRO® System helps you save money.Home Emergency Kit:

SERVPRO® Franchise Professionals help you plan before disaster strikes.

Full Line of Services: SERVPRO® Franchise Professionals help to solve your cleanup needs.

A Leader in Storm Response: Help when you need it the most.

Call SERVPRO of Longview at 903-238-8100 today to get help with all your restoration needs. We specialize in water, fire, mold & bio-hazard cleanup.

SERVPRO of Longview is faster to any sized storm

6/20/2019 (Permalink)

SERVPRO of Longview Professionals understand that no damage is too small when it comes to your home.

Your home is truly a reflection of you, your tastes and your personality. Suffering damages to your home can feel like a part of you has been damaged as well. We recognize a loss can make you feel vulnerable, invaded or robbed of part of your life. Your loss is unique – in how it started, the emotions experienced and the extent of the damage

When damage affects your home, you want it to be restored to preloss condition. You cannot afford to let the marketability of your home be affected. That is why SERVPRO® Franchise Professionals have professionally restored property for over 39 years.

SERVPRO® is the trusted choice for hundreds of insurance companies nationwide, because they know SERVPRO® Franchise Professionals have the experience to do the job right.

• Recognized Industry Leader in Fire and Water Cleanup and Restoration
• SERVPRO® Franchise Professionals Serving America Since 1967
• Over 1,800 Locations Nationwide
• IICRC* Approved School for 5 Cleaning and Restoration Categories:
• Fire
• Water
• Carpet
• Upholstery
• ASD (Applied Structural Drying)

Please do not hesitate to contact SERVPRO of Longview for any of your water, fire or cleaning restoration needs. We are a full-service franchise – we work to dry out your home and restore it to its previous condition. Contact us at 903-238-8100 to inquire about our services.

Smoke and Fire Damage can be Destructive to your Longview Business

6/19/2019 (Permalink)

Water Damage after a fire can be just as costly as the fire itself.

Fire and smoke damage is especially destructive. In many instances your Longview property will also suffer from water damage from firefighting efforts. We specialize in fire and water damage restoration; it’s the cornerstone of our business. We have specialized equipment, specific training, and certifications that allow us restore your home to pre-fire condition.

We understand you may be feeling confused, stressed, and more than a little vulnerable. Our technicians will treat your family with empathy and your home with great care. 

EVERY YEAR, NFPA surveys a sample of public fire departments in the United States, stratified by the size of the community they protect, to project national estimates of the country’s fire problem. Based upon the data we received in response to our 2015 National Fire Experience Survey, we estimate that public fire departments in the U.S. responded to 1,345,500 fires last year, a highly significant increase of 3.7 percent from 2014.

Kitchen Fires are Preventable

6/19/2019 (Permalink)

Kitchen fires can spread quickly and easily.

Did you know the kitchen is where more home fires occur than anywhere else in the house and that cooking is the number one cause of home fires? The American Red Cross has steps everyone can follow to avoid a cooking fire:

1. Never leave cooking food unattended – stay in the kitchen when frying, grilling or broiling food. If you have to leave the kitchen, even for a second, turn off the stove.

2. Check your food regularly while cooking and remain in the home while cooking.

3. Use a timer so you’ll remember that the stove or oven is on.

4. Don’t wear loose clothing or dangling sleeves while cooking.

5. Keep the kids away from the cooking area. Enforce a “kid-free zone” and make them stay at least three feet away from the stove.

To learn how to prevent a fire in your home and how to keep members of your household safe, you can take our cooking safety quiz and download the Red Cross Fire Prevention and Safety Checklist. Downloadable fact sheets are also available on how to avoid home heating fires, candle safety, proper use of smoke alarms and teaching your children what to do in the event of a fire. 

What Happens after a fire to my Longview home?

6/19/2019 (Permalink)

Knowing what to do after a fire can help prevent even more emotional stress after an already devastating event.

Fires can be especially devastating to your Longview home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO of Longview professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet. 
 In 2015, there were 1,345,500 fires reported in the United States. These fires caused 3,280 civilian deaths, 15,700 civilian injuries, and $14.3 billion in property damage. (National Fire Protection Association)

• 501,500 were structure fires, causing 2,685 civilian deaths, 13,000 civilian injuries, and $10.3 billion in property damage.

• 204,500 were vehicle fires, causing 500 civilian fire deaths, 1,875 civilian fire injuries, and $1.8 billion in property damage.

• 639,500 were outside and other fires, causing 95 civilian fire deaths, 825 civilian fire injuries, and $252 million in property damage.

The 2015 U.S. fire loss clock a fire department responded to a fire every 23 seconds. One structure fire was reported every 63 seconds.

• One home structure fire was reported every 86 seconds.

• One civilian fire injury was reported every 34 minutes.

• One civilian fire death occurred every 2 hours and 40 minutes.

• One outside and other fire was reported every 52 seconds.

• One highway vehicle fire was reported every 3 minutes 1 seconds.

Protecting your windows during a storm event

6/19/2019 (Permalink)

SERVPRO of Longview provides board up service for your home or business.

Some homes in Longview, Texas may be especially susceptible to high winds. However, you don’t have to sacrifice style and comfort to prevent windblown glass and exposure to the elements. Examine the following shutter designs to choose the best one for your home.

1. Traditional Designs

When many people picture shutters, they imagine a wooden frame on either side of the window with rows of slats. This is called the colonial design, and it is so common that many homes use a non-functional version as a decorative window accent. However, depending on the conditions in your area, the colonial shutter variety might be a solid choice for storm protection as well. Another traditional design called the Bahama shutter has vertical hinges, allowing it to open into a small awning to provide shade in warmer climates.

2. Modern Equipment

Other homeowners choose a sleek and compact look to keep their shutters out of the way when no high winds are present. Accordion and rolling shutters are made of light metals or polycarbonate, giving them a high degree of strength and flexibility. This enables the window cover to fold away or roll up when not in use. These designs are typically more expensive than the traditional varieties, and can even be electrically-powered for added convenience.

3. Temporary Protection

Storm panels and plywood are another window damage prevention method for those in high-risk locations. These storm shutters are not intended for permanent installation, and properly speaking, they do not “shut” over the window at all. Storm panels are corrugated metal surfaces that are simply affixed to the window frame with screws. Plywood is an even cheaper solution and can be implemented faster, but may not be as secure.

Whatever shutter option you choose, remember that protecting your home against high winds is the first step toward avoiding interior flooding. Have the contact information of a qualified water damage restoration service ready if you anticipate severe weather conditions.

A Storm is coming! Check your Gutters!

6/19/2019 (Permalink)

Did you know that a large percentage of damage homes suffer during a rain storm or hurricane is to the roof?  Keeping your gutters clear and in good condition can help reduce the amount of damage your roof receives and how much water seeps into your home.  The more prepared your are, the less damage you will have to face.

Here are some tips on how to prepare your roof gutters before a rain storm/hurricane:

1. Get out your ladder. Go around your house and make sure your gutters are free of leaves and debris. This is a top tip from every government agency and safety service.  By late fall, it’s likely more than half full of leaves that have fallen and they’ve clogged your gutters.  Add a lot of rain, and it’s a receipt for water in your basement, leaky ceilings, and more.
2. Extend you downspouts. Keeping water away from your foundation is critical when there is a lot of rain. A downspout that only extends the length of the curve can be dangerous.  Even one that extends three feet isn’t good enough.  Downspout extenders or even length of downspout attached to the downspout elbow can keep the ground around your home from getting over saturated.  Water can seep through the walls of your foundation if the ground gets too wet.
3. Check your window wells. Cover them if you can keep out excess water and debris.  If a gutter were to clog, it’s often a window well that fills with water first.  The seals around the windows won’t keep water from pouring into your home.  Keep a bucket handy and check your window wells often during the storm.  A little preemptive bailing can keep from a wet basement.
4. Be courteous and don’t dump your leaves in the street. After gutter cleaning, you may want to dump all those leaves out to the street for pick up.  Do your street storm drains a big help by not dumping them out there just yet.  You’ll wind up putting a strain on local resources and services that, in a situation like this, should be going to more important issues.  Storm drains will clog if the streets are taxed with extra leaves. They also make it more difficult to get to power lines or downed trees.
5. Protect stuff in your basement. If there are places around your home prone to flood occasionally, even if you have dealt with your gutters before the storm, make sure you get them off of the ground.

Water damage after the storm can be devastating.  Don’t hesitate to call SERVPRO of Longview 24 hours a day, 7 days a week at 903-238-8100.

Conditions In Longview, Texas Might Be Right For Mold

4/15/2019 (Permalink)

SERVPRO of Longview knows what to do if mold grows in your home.

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

• Water - Different mold types require varying amounts of liquid before growth begins.   
• Temperature - Normal indoor temperatures will promote mold growth.
• Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Longview to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 903-238-8100

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Longview for mold remediation services.

Longview Residents: Follow These Mold Safety Tips If You Suspect Mold

3/28/2019 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Longview for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Longview specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 903-238-8100

Our Highly Trained Restoration Specialists can restore your Longview Home

3/28/2019 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Longview is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew!

East Texas Residents: We Specialize in Flooded Basement Cleanup and Restoration!

3/27/2019 (Permalink)

This home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your East Texas basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 903-238-8100

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Longview and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 903-238-8100

Does Your East Texas Home Have A Mold Problem?

3/27/2019 (Permalink)

In Longview, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 903-238-8100

Faster to your Longview Water Damage Event

2/8/2019 (Permalink)

SERVPRO of Longview provides 24 hour fire and water damage restoration service in East Texas

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Longview provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Longview arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1-24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

About SERVPRO of Longview

SERVPRO of Longview specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.